Customer Support Assistant

2 weeks ago


Ipoh, Malaysia Merchantrade Asia Sdn Bhd Full time

Attending to walk-in customers and phone inquiries in the branch;
- Opening and maintaining customer accounts for all products & services;
- Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP);
- Provide after-sales customer service and public relations support;
- Support branch operations and administration tasks.

**Requirements**:

- Minimum SPM or Diploma in any field;
- Fresh graduates are encouraged to apply;
- Computer literate (basic knowledge of MS Office)
- Having experience in remittance or money changing will be added advantage.
- Willing to be based at Ipoh Branch,118, Jalan Sultan Idris Shah, 30000 Ipoh, Perak.

/Contract

**Salary**: From RM1,700.00 per month

**Additional Information**

We provide a safe and healthy working environment that is stimulating and collaborative, where employees are empowered to make a real difference. We place our people at the heart of everything we do. We understand that if we provide our people with the ultimate experience, they will provide the ultimate experience to our customers.

**We Also Offer a Comprehensive Benefits Package Including**
- Competitive salary
- Company healthcare
- Insurance coverages

**Salary**: From RM1,700.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Holidays
- Weekend jobs

Supplemental pay types:

- Overtime pay



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