Customer Service Representative

Are you fluent in reading and writing Chinese? Do you possess strong problem-solving skills and a passion for customer service? If so, we have an excellent opportunity for you to join our team as a Customer Service Representative. **Responsibilities**: - Provide assistance to customers in troubleshooting system issues, ensuring prompt and effective...

**Responsibilities**: - Administer hangtag approvals according to brand certification and approval guidelines. - Receive and verify online hangtag requests from customers; ensure information provided on the hangtag request is completed. - Validate the fabric yardage against fabric purchase invoice to justify for hangtag quantity. - Validate the proper use...

**Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Melaka** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work shift...

We are one of the leading players in the fast-growing online service industry. Our mission is to provide convenient, reliable, and safe transportation & delivery solutions to our customers. With our innovative technology and commitment to excellence, we are reshaping the way people receive service in Malaysia. **Our team is constantly expanding, so our...

We are one of the leading players in the fast-growing e-hailing services industry. Our mission is to provide convenient, reliable, and safe transportation solutions to our customers. With our innovative technology and commitment to excellence, we are reshaping the way people travel in Malaysia. This job is definitely for you if you are an active...

Newage is a well - established Healthcare and Nutrition company with a long-standing history in Malaysia dealing primarily in imported brands of products. We are a dynamic company with a regular stream of product launches. In line with our expansion plan, we are looking to hire 3 Sales Representatives to be based in Melaka or Johor, Perak and KL. - Promote...

Job Description: - Share catalogues with customers (vape products) - Respond to all customer inquiries - Promote the latest company promotions - Manage documents related to delivery orders and invoices - Handle any ad hoc tasks **Requirements**: - At least 1-year customer service experience - Diploma/ Degree holder - Willing to work in Melaka - 6 days...

**## SALES REPRESENTATIVE - FROZEN FOOD MANUFACTURING** **JOB DESCRIPTION**: We are seeking a dynamic and results-oriented Sales Representative to join our growing team. In this role, you will be responsible for building and maintaining relationships with key accounts in the [target market, e.g., retail, foodservice, wholesale]...

Resolve complaints and handle service issues - Updating customer records in google sheet - Print consignment and process orders from Shopee, Tiktokshop, Website and WhatsApp - Help sales and marketing team to prepare samples or products for PR package / booth / event / retail setup - Analyze bad reviews or low rating products on all platforms - Update all...

Job Scope - Attend to client enquiry via whatsapp / calls - Arrange client appointment with technician team - Follow up with client on payment - Key in receipt upon client payment Requirement - Willing to reply to client enquiry out of working hour - Experience in customer service is an advantage **Job Types**: Full-time, Permanent **Salary**: RM2,000.00...

Job Scope - Attend to client enquiry via whatsapp / calls - Arrange client appointment with technician team - Follow up with client on payment - Key in receipt upon client payment Requirement - Willing to reply to client enquiry out of working hour - Experience in customer service is an advantage **Job Types**: Full-time, Permanent Pay: RM2,000.00 -...

**Job Summary** **Responsibilities**: - Answer customer inquiries and provide information about our products and services - Resolve customer complaints and issues in a report to company system - Process customer orders - Maintain accurate customer records and update databases - Collaborate with other departments to ensure customer satisfaction -...

Effectively manage large numbers of customer inquiries. - Follow communication procedures, guidelines, and policies. - Keep records of customer interactions, process customer accounts, and file documents. - To be constantly guided by the company's service standards. - To efficiently handle customer inquiries. - To ensure customer satisfaction by providing...

To provide customer service, service information and resolving problems for shoppers, members and merchants at Dataran Pahlawan Mall. - Encourage new memberships sign up by promoting at strategic locations in the mall. - To recruit DPMM members based on the set KPI. - Update of members information in membership database. - Assist new member enrollment and...

Responsible to handle inbound calls and assist with customers’ inquiries and feedback pertaining to the company products and services. - Provide accurate and understandable information to all customers and support partners. - Ensure customer issues and/or complaints are either addressed or escalated to the appropriate level. - Ensure all follow ups are...

**Responsibilities** - Follow up & service customers’ enquiries or bookings, before and after sales - Achieve sales target - Help customer service managers in any administrative arrangement **Requirements**: - Must be able to work on shift, weekends and Public holidays - Service-oriented with good interpersonal and communication skills - Must be able to...

**Junior Sales Representative 销售** **Key Responsibilities**: 1. Conduct cold calls and send online messages to potential wholesale customers to promote and sell our beauty FMCG product. 2. Build and maintain relationships with wholesale clients, understanding their needs and providing solutions to meet their requirements. 3. Achieve sales targets and...

Job Description: - Providing friendly, professional, and comprehensive responses to customer inquiries about products, services, or related issues. - Recording and updating customer information, including personal details, orders, complaints, and interaction history, in the customer management system. - Handling customer complaints carefully and providing...

**Primary Job Functions**: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative and quantitative targets - Handle...

Sales and Promotion: Proactively and effectively promote all products and treatments options available at the clinic. Effectively articulate the benefits and advantages of each offering to potential clients. Answer calls and messages to close appointments with potential clients. Client Relationship Management: Build and maintain strong relationships with...