Customer Support
6 months ago
We are one of the leading players in the fast-growing online service industry. Our mission is to provide convenient, reliable, and safe transportation & delivery solutions to our customers. With our innovative technology and commitment to excellence, we are reshaping the way people receive service in Malaysia.
**If you are looking for a full-time job without cold calls and strive for a stable guaranteed income then this vacancy is for you Underexperienced/fresh grads are welcome to apply**
**Responsibilities**:
- Monitoring service violations and providing timely and accurate feedback to internal teams to improve our service and overall customer satisfaction.
- Daily database updates.
**Benefits**:
- Stable monthly remuneration + yearly revision & increment;
- Petrol refunds;
- SOCSO and EPF contributions;
- Free online training program from the first day of working;
- Tech-savvy environment: accessible corporate software/CRM & educational platforms, work messenger & online telephony software, corporate news blog;
- Compact and well equipped office (near Kuantan City Mall), 5 days a week, 9am - 6pm**;**:
- Annual leaves & sick leaves, paid holidays;
- Overtime claim;
- Professional development.
**Requirements**:
- Strong command of English/Bahasa Melayu (knowledge of Mandarin will be a big plus but is not mandatory);
- Pro-active attitude, friendly and outgoing personality;
- Excellent problem-solving skills;
- Computer literate (MS Office, Google Spreadsheet).
**Salary**: From RM2,200.00 per month
Supplemental pay types:
- Overtime pay
- Performance bonus
- Yearly bonus
Application Question(s):
- What is your current English level?
- Are you currently living in Kuantan, Pahang?
- Required notice period?
-
Customer Support
7 months ago
Kuantan, Malaysia PT. Teknologi Perdana Indonesia Full timeWe are one of the leading players in the fast-growing e-hailing services industry. Our mission is to provide convenient, reliable, and safe transportation solutions to our customers. With our innovative technology and commitment to excellence, we are reshaping the way people travel in Malaysia. If you are looking for a full-time job, do not want to engage...
-
Indoor Sales Support
7 months ago
Kuantan, Malaysia CY Uniform (M) Sdn Bhd Full time**Responsibilities** 1. Develop and implement sales and marketing strategies to promote products or services. 2. Build and maintain strong relationships with existing and potential clients. 3. Conduct market research to identify trends, competitor activities, and customer preferences. 4. Create marketing materials such as brochures, and advertisements to...
-
Service Support Specialist/ Admin
7 months ago
Kuantan, Malaysia Aisling Consulting Sdn Bhd Full time_**Main Job Tasks and Responsibilities**:_ - Manage day to day operation by monitoring all FSMS tickets with the team and take action as required to ensure the operation run smoothly. - Identify issue and gaps within daily operation and work on improvement and fix to the issue and gap. - Monitor the service calls to ensure they are closed by the technical...
-
Customer Service Specialist
7 months ago
Kuantan, Malaysia Pasxcel Full timeWe are seeking a dedicated and customer-oriented individual to join our team as a Customer Service Specialist. In this role, your primary responsibility will be to provide exceptional customer service and support to our valued customers. You will play a vital role in ensuring their satisfaction, addressing their concerns, and fostering long-term...
-
Customer Service
7 months ago
Kuantan, Malaysia Semuamas Resources Sdn Bhd Full timeDuties and Responsibilities including following: 1. Managing a team of customer relationship management staff. 2. Supervise day-to-day operations in the customer relationship management department. 3. Respond to customer service issues in a timely manner. 4. Create effective customer relationship management procedures, policies, and standards. 5. Develop...
-
Customer Service
7 months ago
Kuantan, Malaysia Happy Days Agency Sdn Bhd Full timeDuties and Responsibilities including following: 1. Managing a team of customer relationship management staff. 2. Supervise day-to-day operations in the customer relationship management department. 3. Respond to customer service issues in a timely manner. 4. Create effective customer relationship management procedures, policies, and standards. 5. Develop...
-
Customer Service
7 months ago
Kuantan, Malaysia Semuamas Resources Sdn Bhd Full timeDuties and Responsibilities including following: 1. Managing a team of customer relationship management staff. 2. Supervise day-to-day operations in the customer relationship management department. 3. Respond to customer service issues in a timely manner. 4. Create effective customer relationship management procedures, policies, and standards. 5. Develop...
-
Customer Service
7 months ago
Kuantan, Malaysia Happy Days Agency Sdn Bhd Full timeDuties and Responsibilities including following: 1. Managing a team of customer relationship management staff. 2. Supervise day-to-day operations in the customer relationship management department. 3. Respond to customer service issues in a timely manner. 4. Create effective customer relationship management procedures, policies, and standards. 5. Develop...
-
Customer Service
7 months ago
Kuantan, Malaysia Happy Days Agency Sdn Bhd Full timeDuties and Responsibilities including following: 1. Managing a team of customer relationship management staff. 2. Supervise day-to-day operations in the customer relationship management department. 3. Respond to customer service issues in a timely manner. 4. Create effective customer relationship management procedures, policies, and standards. 5. Develop...
-
Customer Service Executive
7 months ago
Kuantan, Malaysia EVERGREEN MARINE CORP (MALAYSIA) SDN BHD Full time**Responsibilities**: - Attend to customers’ call in a timely manner and ensure good customer service is rendered. - Performing telemarketing weekly to solicit Shipper/consignee support. - Preparing quotation of ocean freight to shippers/consignee. - Managing booking, B/L, transport document and manifest. - Proactively manage issues related to shipment...
-
Customer Service Executive
6 months ago
Kuantan, Malaysia EVERGREEN MARINE CORP (MALAYSIA) SDN BHD Full time**Responsibilities**: - Attend to customers’ call in a timely manner and ensure good customer service is rendered. - Performing telemarketing weekly to solicit Shipper/consignee support. - Preparing quotation of ocean freight to shippers/consignee. - Managing booking, B/L, transport document and manifest. - Proactively manage issues related to shipment...
-
Branch Support Service Assistant
7 months ago
Kuantan, Malaysia Rentokil Initial Full time**Rentokil Initial**: Rentokil Initial is an international business services company employing over 65,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the fields we operate in, investing in training,...
-
User Support Specialist
7 months ago
Kuantan, Malaysia PT. Teknologi Perdana Indonesia Full timeWe are one of the leading players in the fast-growing e-hailing services industry. Our mission is to provide convenient, reliable, and safe transportation solutions to our customers. With our innovative technology and commitment to excellence, we are reshaping the way people travel in Malaysia. - If you are looking for a full-time job, do not want to engage...
-
Customer Relations Assistant
7 months ago
Kuantan, Malaysia Khind Malaysia Full timeAs a Customer Relations Assistant, you will play a vital role in ensuring exceptional customer experiences and satisfaction. Your primary responsibility will be to handle customer inquiries, concerns, and requests through various communication channels, delivering prompt and effective solutions. By providing accurate information, addressing customer issues,...
-
Customer Service
7 months ago
Kuantan, Malaysia Rentokil Initial Full time**Rentokil Initial**: We are looking for a motivated, dynamic Service Planner, also known as Customer Service & Planner to join our team.. Your responsibilities will be to plan customer’s service appointment, assigned and coordinate with serve team to create optimal service schedule. To help to achieve this, we will provide you with a competitive base...
-
Executive, Business Development
7 months ago
Kuantan, Malaysia Atlas Vending (M) Sdn Bhd Full timeJob description **Responsibilities**: - Developing New Business: undertake market research & observation to identify new business opportunities, define and execute business plans and strategies to achieve penetration & revenue objectives. - Responsible for driving business growth by developing new business and new ways to grow revenue of indentified...
-
Customer Service Executive
7 months ago
Kuantan, Malaysia Lees Frozen Food Sdn Bhd Full time**Responsibilities**: - Complete daily sales order before stipulated cut-off time - Generate and submit reports by end-of-day to the relevant recipients - Work closely with sales and support team to provide excellent pre - and post - sales - Provide leads and referrals to the sales team. - Serves customers through various channels and platforms by providing...
-
Customer Success Associate
7 months ago
Kuantan, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time_**VERY URGENT!**_ **Key Responsibilities**: Execute programs to identify and nurture customer advocacy. Leverage customer feedback and testimonials to drive business growth and brand loyalty. Lead efforts to minimize churn and maximize customer retention and renewals. Analyze and understand customer health metrics and implement proactive measures to...
-
IT Support Desktop/laptop
7 months ago
Kuantan, Malaysia Aisling Consulting Full time_**GET A CHANCE TO WORK WITH BANKS, IT COMPANY & MNC!**_ **Responsibilities**: - Attend Customer issues onsite/remote. - Troubleshooting issues PC/Laptop user using Software - Troubleshooting MS Office (Outlook, Word, Excel) - Reimage Laptop/PC - Installing Driver Printer - Solve all the issue by ticket given - Experience in all computer parts -...
-
Admin Assistant
7 months ago
Kuantan, Malaysia Rentokil Initial Full timeWe are looking for a motivated, dynamic Service Planner, also known as Admin Assistant & Customer Service to join our team.. Your responsibilities will be to plan customer’s service appointment, assigned and coordinate with serve team to create optimal service schedule. To help to achieve this, we will provide you with a competitive base salary,...