Digital User Experience

2 weeks ago


Kuala Lumpur, Malaysia IT Consulting Company Full time

1. App User Experience Enhancement:

- Lead the enhancement of user experience within digital product, focusing on feature improvements and user-friendly navigation.
- Propose and oversee new feature development based on data-driven insights.

2. User Feedback and Sentiment Analysis:

- Develop mechanisms for effective feedback collection and analysis.
- Perform sentiment analysis to identify user satisfaction levels and improvement areas.

3. Advanced Analytics for Personalization:

- Implement personalized experiences using data insights.

4. A/B Testing, Prototyping, and Predictive Modeling:

- Design and implement A/B tests using multichannel insights.
- Utilize predictive modeling to inform test designs and customer behavior predictions.

**Skills and Qualifications**:

- Agile Working: Skilled in Agile methodologies, able to lead teams, manage project outcomes, and adapt processes to maximize efficiency.
- Prototyping: Expertise in various prototyping methods, including coding, to validate concepts and guide product development.
- User Focus: Deep understanding of user needs, adept at creating user-centric designs and ensuring satisfaction across channels.
- Communication: Strong ability to liaise effectively between technical and non-technical stakeholders, ensuring clarity and mutual understanding

**Job Type**: Permanent

**Salary**: RM10,000.00 - RM13,000.00 per month

Schedule:

- Monday to Friday

Application Question(s):

- Notice Period

**Experience**:

- Digital User Experience Analyst: 5 years (preferred)
- User experience research: 5 years (preferred)
- UX: 4 years (preferred)



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