Noc Shift Manager

Job Description Managing NOC 24X7 environment & act as a mentor to the shift resources. Role is to handle the day-to-day operational challenges along with customer Team engagement and ensure smooth operations and as per the contract agreements. Interface between Customer and line management for the account and must ensure high quality of the services to...

Job Description Carry Out initial ticket triage regarding fault requests and provide analysis to ensure onward dispatch is accurate. Reactive/Planned work allocation to the Field, either by manual trouble ticket assignment or through optimized automation processes within a Work Force Management System Review and monitor Ticket allocations through to...

Job DescriptionCarry Out initial ticket triage regarding fault requests and provide analysis to ensure onward dispatch is accurate.Reactive/Planned work allocation to the Field, either by manual trouble ticket assignment or through optimized automation processes within a Work Force Management SystemReview and monitor Ticket allocations through to resolution,...

Aethir, a leading technology company specializing in distributed cloud infrastructure for gaming and AI industries, is currently seeking a talented and experienced Network Operations Centre (NOC) Operations Manager to join our team. As a NOC Operations Manager at Aethir, you will be responsible for overseeing the day-to-day operations of the Network...

Job Description Carry Out ticket triage regarding fault requests and provide analysis to ensure onward dispatch is accurate. Monitor all work queues, assigning tickets within Dispatch SLA’s, ensuring the Field resource is fully optimized. Reactive/Planned work allocation to the Field, either by manual trouble ticket assignment or through optimized...

Carry Out initial ticket triage regarding fault requests and provide analysis to ensure onward dispatch is accurate. - Reactive/Planned work allocation to the Field, either by manual trouble ticket assignment or through optimized automation processes within a Work Force Management System - Review and monitor Ticket allocations through to resolution, ensuring...

Bachelor's degree in Computer Science, Information Technology, or a related field. - Proven experience in IT service management, including service desk and NOC operations, with at least X years in a management or supervisory role. - Strong knowledge of ITIL processes, incident management, and IT service delivery best practices. - Experience in managing and...

Aethir, a leading technology company specializing in distributed cloud infrastructure for gaming and AI industries, is currently seeking a talented and experienced Network Operations Centre (NOC) Manager to join our team. As a NOC Manager at Aethir, you will be responsible for overseeing the day-to-day operations of the Network Operations Centre, ensuring...

**We are a fast growing company that aims to help you with all in job finding matching to your skills.**: - **Bachelor’s degree in Computer Science, Information Technology, or a related field.**: - **Proven experience in IT service management, including service desk and NOC operations, with at least X years in a management or supervisory role.**: -...

The Technical Manager assists our infrastructure engineers and NOC in 2nd and 3rd level support to clients. - Be the 2nd and 3rd level support to infrastructure engineers and NOC. - Report to Head, NOC on any issue that could significantly impact service experience. **Requirements**: Minimum 8 years’ hands-on experience in supporting IT infrastructure for...

**A leadership position responsible for overseeing the daily operations of CDNetworks network infrastructure.**: **Responsibilities**: - Provide guidance, mentorship, and performance feedback. - Develop and implement network operations procedures, and best practices to ensure service quality and reliability. - Oversee the monitoring, analysis, and reporting...

The Technical Manager assists our infrastructure engineers and NOC in 2nd and 3rd level support to clients. Be the 2nd and 3rd level support to infrastructure engineers and NOC. Report to Head, NOC on any issue that could significantly impact service experience.Requirements:Minimum 8 years' hands-on experience in supporting IT infrastructure for external...

A leadership position responsible for overseeing the daily operations of CDNetworks network infrastructure:Responsibilities: Provide guidance, mentorship, and performance feedback. Develop and implement network operations procedures, and best practices to ensure service quality and reliability. Oversee the monitoring, analysis, and reporting of network...

About NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Title: NOC Specialist L1 Grade: 09 Position...

About NCRNCR Corporation (NYSE:NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.Title: NOC Specialist L1Grade: 09Position provides...

Responsibilities: Participate in salary & benefits survey with vendors & gather market data on compensation related. Do external industry analysis to ensure that compensation remain relevant for the business and is market-competitive. Provide guidance to NOCs on forecasted salary increment using consistent & reputable HR consultant/vendor (cost efficiency)...

IPC is a fintech company that focuses on the human element. Having global presence, we support local markets with cutting edge cloud-based trading communications and managed connectivity.Through our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced global...

IPC is a fintech company that focuses on the human element. Having global presence, we support local markets with cutting edge cloud-based trading communications and managed connectivity.Through our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced global...

Location - Malaysia - Kuala Lumpur - Travel required - No travel is expected with this role - Job category - Procurement - Relocation available - This role is not eligible for relocation - Job type - Professionals - Job code - RQ062828 - Experience level - Senior Job summary **Entity**: Finance **Job Family Group**: Procurement & Supply Chain Management...

**Nationality: Local Malaysians** - **Duration: 12 months and extendable**: - **EXP: 1+ Years** **Scope of Work as below**: **Network or Server monitoring experience / worked in NOC (Network Operation Centre).** **Troubleshooting/resolution of event detected within stipulated time, SOP and Service level Agreement** **Escalate** Issue to 2nd...