Noc Specialist Level 1

5-6 years experience in related field, especially in Telco NOC. - Bachelor/Diploma in Electrical Engineering/Telecommunication Engineering/Computer Science/Computer Engineering - Any Certification related to Telecom shall be an added advantage. - Ability to work in a high-pressure environment. - Fluent written and verbal communication in...

Job Description Managing NOC 24X7 environment & act as a mentor to the shift resources. Role is to handle the day-to-day operational challenges along with customer Team engagement and ensure smooth operations and as per the contract agreements. Interface between Customer and line management for the account and must ensure high quality of the services to...

Job Description Carry Out ticket triage regarding fault requests and provide analysis to ensure onward dispatch is accurate. Monitor all work queues, assigning tickets within Dispatch SLA’s, ensuring the Field resource is fully optimized. Reactive/Planned work allocation to the Field, either by manual trouble ticket assignment or through optimized...

Aethir, a leading technology company specializing in distributed cloud infrastructure for gaming and AI industries, is currently seeking a talented and experienced Network Operations Centre (NOC) Operations Manager to join our team. As a NOC Operations Manager at Aethir, you will be responsible for overseeing the day-to-day operations of the Network...

Aethir, a leading technology company specializing in distributed cloud infrastructure for gaming and AI industries, is currently seeking a talented and experienced Network Operations Centre (NOC) Manager to join our team. As a NOC Manager at Aethir, you will be responsible for overseeing the day-to-day operations of the Network Operations Centre, ensuring...

**A leadership position responsible for overseeing the daily operations of CDNetworks network infrastructure.**: **Responsibilities**: - Provide guidance, mentorship, and performance feedback. - Develop and implement network operations procedures, and best practices to ensure service quality and reliability. - Oversee the monitoring, analysis, and reporting...

The Technical Manager assists our infrastructure engineers and NOC in 2nd and 3rd level support to clients. - Be the 2nd and 3rd level support to infrastructure engineers and NOC. - Report to Head, NOC on any issue that could significantly impact service experience. **Requirements**: Minimum 8 years’ hands-on experience in supporting IT infrastructure for...

*Provide level 1 IT Technical Helpdesk Support in ticket logging & resolutions. *Escalate unresolved issues to the next level of support (Level 2) *Prepare activity reports and inform management of recurring problems. *Follow up on Level 1 Helpdesk tickets and perform ticket closure based on RSDH guidelines **Job Types**: Full-time, Contract Contract...

**Nationality: Local Malaysians** - **Duration: 12 months and extendable**: - **EXP: 1+ Years** **Scope of Work as below**: **Network or Server monitoring experience / worked in NOC (Network Operation Centre).** **Troubleshooting/resolution of event detected within stipulated time, SOP and Service level Agreement** **Escalate** Issue to 2nd...

**Your Role** We’re seeking a Tier 1 Support Specialist to join our Super Awesome Support team. As a Tier 1 Support Specialist, you will provide world class service to our customers. You will engage customers on inquiries, technical issues, and suggestions. You will help provide a valuable and memorable experience. This position will require you to work...

**The Opportunity** An exciting Service Desk role has become available at one of Australia's most respected global insurance companies. Our client is growing their team of Deskside Support Technicians. You are part of a team responsible for administering and supporting multiple & single domain environments with large numbers of end-users. One of the main...

**About the role**: - To provide a professional first technical point of contact for the customer and third party vendors. - Diagnose fault - related incidents by effectively utilizing troubleshooting software and other network / prpduct utility programs. - Provide updates as needed to the customer in order to meet performance objectives and contractual...

As a Communication Specialist Job scope - Composed of walk in visit, roadshow or pre-organized meetings to present client’s product & service - To work as a team to achieve common goals What we have - Guidance provided - Super fun working environment Pay: RM2,800.00 - RM5,500.00 per month **Benefits**: - Gym membership - Professional...

As a Communication Specialist Job scope - Composed of walk in visit, roadshow or pre-organized meetings to present client’s product & service - To work as a team to achieve common goals. What we have - Guidance provided - Very fun working environment Pay: RM2,800.00 - RM5,500.00 per month **Benefits**: - Gym membership - Professional...

As a Communication Specialist Job scope - Composed of walk in visit, roadshow or pre-organized meetings to present client’s product & service - To work as a team to achieve common goals What we have - Guidance provided - Super fun working environment - Travelling oppoturnity Pay: RM2,800.00 - RM5,500.00 per month **Benefits**: - Gym membership -...

**Position : IT Support ( L1 Helpdesk - Australia Market)** **Tenure: 1 year Contract renewable basis** **Working Location : Kuala Lumpur** **Working Hours : Following Australian Market** **Salary: RM 3800- RM4300 ( including RM 500 shift allowance)** **Job responsibility** - Proficient in onboarding and offboarding processes for users in systems such...

**Ohana Specialist Hospital Vacancy** Area: 1. Inpatient/ Ward 2. Outpatient/ Specialist Clinic 3. Emergency 4. Operation Theatre 5. Critical Care 6. Midwifery 7. Radio Imaging Duties & Responsibilities: 1. Adheres to all policies and procedures, Nursing Standard and Code of Ethics. 2. Demonstrate knowledge of principles, method, and technique of...

Executive, Customer Care Specialist 1 Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an...

Executive, Customer Care Specialist 1 Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an...

**Specialist in International insurance** We are looking for an enthusiastic specialist to join a team in the regional centre in Kuala Lumpur, Malaysia. We are part of International programs of Zurich and we are helping our clients to manage their risk globally. The team is responsible for management of insurance partners around 20 countries in Asia...