Customer Service Support

2. Assist customers with booking, tracking, and managing their freight shipments. 3. Coordinate with various departments, including operations, sales, and finance, to ensure smooth execution of customer requests. 4. Resolve customer complaints and issues effectively and in a timely manner. 5. Maintain customer databases and update shipment information as...

Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases. - Referring problematic issues that they...

JOB DESCRIPTION: - Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases. - Referring problematic...

Contract type: - Permanent- Location: - Shah Alam- Specialisation: - Business Process Outsourcing & Global Business Service- Reference: - PR/156230- Contact details: - Shuya Looi- Job published: - November 03, 2023 16:32**COMPANY BACKGROUND** - BPO industry (support for travel project) **JOB RESPONSIBILITIES** - Ensures all customer inquiries/ issues/...

**Hiring Branch: Cycle & Carriage Glenmarie, Shah Alam** **Responsibilities**: - To provide professional automobile advisory service to customers visiting the service centre. - To check-in all assigned customers, including all pre-check in preparation (check vehicle history, any outstanding jobs, recall campaigns etc) and to conduct active reception for...

**Position Overview**: **Key Responsibilities**: - Customer Support: Provide prompt, professional, and courteous assistance to customers, responding to their inquiries, complaints, and requests through various communication channels. - Problem Resolution: Identify and resolve customer issues promptly by gathering relevant information, troubleshooting...

Location: Shah Alam, 10, MY, 40200- Req ID: 7254We are seeking a dedicated individual to join our team based in Central Malaysia (Shah Alam), working closely with Customer Center Managers across North, South, and Central Malaysia. **Role Overview**: As the Sales & Service Support Manager, your primary responsibility will be to ensure the efficiency of sales...

Handling Customer’s inquiries and ensure to comply with operation procedures. - Handling customer complaints and resolving issues to ensure customer satisfaction. - Build up a loyalty bond with the customer by providing excellent customer services. - Coordinating with other departments within the organization to ensure smooth and efficient operations. -...

**About the Company** Our client is a leader in the home appliances industry. They offer extensive product ranges in the fields of washing, cooking, cooling, small appliances, television and air conditioning. For over 60 years, they have developed a strong relationship with its consumers, based on trust and proximity. **Job...

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put...

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put...

Develop and build relationships with customers and a network of contacts understand customer needs and achieve business objectives. - To be liaison between the customer and the organization and to be the single point of contact for customer. - Hold regular reviews with customer to discuss KPIs, issues/operation issues, customers related issues as well as...

**Responsibilities**: - To assist in managing clerical tasks relating to Mitsubishi Assist 24Hour (MA24) and the department SOPs. - To assist in managing DCREs scorecard. - To support the incoming calls from dealers and customers. - To support in managing departmental reports. - Support in daily operations and administrative tasks such as data compilation,...

**Key Responsibilities**: - Responsible to handle all customers enquiries in a quality manner - Coordinate with the Sales, Products, and Logistics team to ensure the customer order is delivered on time - Follow up orders from order placed to delivery & provide after-sales service - Maintain accurate system records and monitor inventory transactions to...

**KEY DUTIES AND RESPONSIBILITIES** - Process all Sales Orders accurately and promptly. - Prepare and issue sales invoices - To support sales & marketing activity - Answers all customers’ queries professionally and courteously. - Records and resolves all after-sales issues. - Seeks assistance from Supervisors for unresolved queries if necessary. -...

Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...

Global specialist in calibration, Trescal provides a broad range of services for the test and measuring equipment market. Trescal is represented in 25 countries: Austria, Belgium, Brazil, Canada, Czech Republic, Denmark, France, Germany, Italy, Luxembourg, Malaysia, Mexico, Morocco, Netherlands, Romania, Singapore, South Korea, Spain, Sweden, Switzerland,...

**Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...

To manage and coordinate market investigation and explored business opportunity. - To coordinate customer service and establish good relationship with customer. - To manage and ensure Sales KPI achievable. - Communicate closely with customers and travel to overseas to meet customers when required. - Main market: i. Korea region ii. SEA region : Thai, Viet...

The Customer Service Executive will perform forwarding tasks for customer service activities. In this role, you will execute well-established customer service activities. Key Accountabilities Execute import and export operation including monitoring shipment and co-ordination with all stakeholders. Provide administrative support in executing customer service...