Contract Operation Associate

6 months ago


Bukit Bintang, Malaysia Miki Travel Asia Sdn Bhd Full time

**Who Are We**

MIKI Travel is a leading travel service provider, with a wealth of experience and expertise in providing a full range of travel products. We supply our travel agent partners across Asia with tailor-made and package tours, MICE services in a host of worldwide destinations. We have also adapted to changes, responding to market demands, such as by introducing virtual and hybrid event solutions and representative services.

**Responsibilities**:
1. Uploading the Hotel contracts into the in-house systems.

2. Ensuring the task is completed with 100% efficiency, within the dateline, error-free and accurate.

3. Investigate any possible discrepancies in the hotel contract.

4. Ensuring the room availability is checked and implemented appropriately as per the client's request.

5. Liaise with the hotel partners to obtain additional rooms/allocations for the travel volume.

6. To regularly check whether the discount negotiated by contract still applies in the system.

8. To finalize all the Tour Message correspondences in the internal workgroup dates more than 2 weeks.

**Qualifications**:
2. Organization/Prioritizing/Multitask - Our job environment is handling many tasks on the same day. Must be able to switch on/off and have a sense of urgency.

3. Focus and detail-oriented - Someone who is meticulous is highly needed. High work quality is essential (accuracy).

4. Fast learner - We are very busy and need to deliver quickly. Someone who can catch and has good system logic. Training and training materials are provided.

5. Flexibility - Strong mental. We have many tasks. Must be able to cope and switch.

6. Communication skills - Fluent in spoken and written in English

**Salary**: RM2,500.00 - RM3,500.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- 13th month salary
- Overtime pay
- Performance bonus

Application Question(s):

- Are you able to start immediately?

**Education**:

- Diploma/Advanced Diploma (preferred)



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