Banking Customer Service

IMMEDIATELY INTAKE IN FEB INTAKES **Responsibilities**: - Answering calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Respond to customers on timely manner...

**Job Responsibility**: - Provide exceptional customer service on personalized phone services. - Determine customer requirements and promptly address inquiries. - Resolve customer problems and fulfil their requests. - Maintain an accurate and updated customer database. - Build and retain customer relationships by accurately identifying and resolving...

SO, Customer Service, Wealth Banking Posting Date: 04-May-2023 Location: Kuala Lumpur, Wilayah Persekutuan, MY Company: United Overseas Bank (Malaysia) Bhd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific,...

Welcome to Intelek! We are a team of dedicated professionals who are committed to connecting top talent with leading employers. With years of experience in the industry, we have the expertise and resources to help job seekers find their dream roles and help companies grow by finding the right people to join their team. We work with a variety of industries...

Sumitomo Mitsui Banking Corporation Kuala Lumpur, MalaysiaPosted 1 hour ago In-Office Permanent Competitive **Job Specifications**: - Managing Japanese corporates portfolio (borrowing or non-borrowing customers). - To perform credit analysis, review of legal documents, KYC review and preparation of internal memo for approval. - To liaise with internal...

Sumitomo Mitsui Banking Corporation Kuala Lumpur, MalaysiaPosted 12 minutes ago In-Office Permanent Competitive **Job Specifications**: - To conduct Know-Your-Customer (KYC) screening for New-to-Bank and existing customers. - To support Relationship Manager (RM) in overall day-to-day ad-hoc operation. - To communicate and establish relationship with...

**Operations Management (90%)** - Crucial in building and retaining customer relationships. - Identify and resolves customer inquiries/issues accurately. - Educate the customer about the Bank’s products and services and directs them toward available resources for self-help. - Completes accurately the necessary documentation to manage customer complaints,...

Sumitomo Mitsui Banking Corporation Kuala Lumpur, MalaysiaPosted 1 hour ago In-Office Permanent Competitive - 1.To promote SMBC’s business in Malaysia and to enhance profitability and market presence of SMBC. 2.To promote new products, Loan, Deposit, FX, Derivatives, e-banking business to Japanese and Korean clients. 3. To establish marketing strategy /...

Call center dealing with credit cards, online banking, loans, and other banking-related matters. - Working hours: 24 hours shift (Shift will change every month) - Working days: 5 working days with 2 off days/week - Night and midnight shift allowance available (+/-RM300) - English proficiency is required as customers are...

_**We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit.**_ **Job Details**: - Provide customer support regarding Bank via phone calls - Educate customers on Bank’s products and services & direct them toward available...

Description To quote special rates to walk-in customers i.e. customers with no names in our database and/or FXCL. To manage Counter Rate, Staff Rate, Direct FX & SC deals with all the operation issues pertaining to it. To assist RMs in closing out deals for FX conversions under Direct FX. To liaise with partner banks overseas in Singapore, Thailand and...

Attending to _**inbound calls**_ for consumer throughout the _**UK, Singapore, Australia**_ etc. - Handling enquiries related to credit card and banking on a daily basis - Able to resolve customer queries and issues with an aim to provide a first call resolution **Requirements**: - Possess a _**Diploma / Degree**_ (_**Minimum SPM **_holder must have...

Description Primary Objective: To support Premier Centers in delivering superior customer experience and service by working closely with Premier Relationship Managers with service requests, sales documentation and attending to customers in the Premier Center, To assist Premier Centers in reaching out to Premier customers who are under-served and...

Call center dealing with credit cards, online banking, loans, and other banking-related matters. - Working hours: 24-hour shift (Shift will change every month) - Working days: 5 working days with 2 off days/week - English proficiency is required as customers to deal with international customers - Should have own transport to travel to Jalan Tun Razak as no...

The OfferOpen for Fresh Graduates!The JobJob Responsibilities:Handle incoming calls from customers and assist them with their inquiries on products and services.Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives.Maintain the accuracy of all data and verify the same for all customer services. Keep...

**Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and...

Assist with providing solutions to inbound customer inquiries through effective problem solving and decision making - Assist immediate manager with team motivation and performance monitoring - Fulfilling the client's necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by...

Description Primary Objective: • Solicit and promote sales of ASB product to achieve business KPIs• Deliver superior customer experience Key Responsibilities: Sales• Solicit and promote sales of ASB products• Achieve individual sales targets and contribute towards to achievement of Group targets• Prepare and pro-actively execute sales plans for...

Description Primary Objective: • Solicit and promote sales of Islamic Personal Financing (PF-i) product to achieve business KPIs• Deliver superior customer experience Key Responsibilities: Sales• Solicit and promote sales of PF-i products• Achieve individual sales targets and contribute towards to achievement of Group targets• Prepare and...

**Responsibilities**: - Answer calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Respond to customers on timely manner while following standard operating...