Patient Service Assistant

2 weeks ago


Kuala Lumpur, Malaysia TDMC HOSPITAL SDN BHD Full time

**Job Summary**:

- To ensure that the patient that seek treatment and admit is registered correctly and all departments that related can key-in the charges accordingly. To ensure that all the patients are attended in a very proper manner, the information is being explained clearly and create safe environment.

**Nature and Scope**
- To received the handover from A&E for the admission case on the night before.
- To verified the admission case from A&E. To check either the deposit is sufficient or the initial LOG is obtained.
- To prepare the check list for consultant daily schedule.
- To ensure that all the follow up and new outpatients are register in system before seek treatment from consultant. (Refer to Registration Work Process)
- To ensure that all the admission patients are register before send the patient to the ward.(Refer to registration Work Process)
- To ensure that if the patient is cover by the company, MCO or Insurance, the approval must be obtained before patient get treatment for inpatient and for outpatient (the first time patient only).
- To ensure that if the patient is cover by MCO or Insurance’s company, register the patient and hand over the case to Insurance Counter Supervisor. She/he will get the approval from the respective company before send patient to the ward (inpatient) and before patient get treatment (outpatient).
- To ensure that all the patients that admit to be accompanied to the ward or patient who in is not in the good condition to be wheeled to the ward.
- To assist the nurse in all the matter related to patient in the ward example print patient’s sticker.
- To hand over the unsettle issue to the next shift person properly.

**Job Types**: Full-time, Permanent

**Salary**: RM1,800.00 - RM2,800.00 per month

**Benefits**:

- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- 13th month salary
- Overtime pay
- Yearly bonus

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- 0.0: 1 year (preferred)

Application Deadline: 04/20/2024
Expected Start Date: 05/01/2024


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