Operations Executive

7 months ago


Sri Petaling, Malaysia Mama Girl Baking Full time

**Qualifications**
- Diploma or equivalent qualification from a recognized institution.
- Excellent communication skills in English, Mandarin and Malay, written and verbal.
- Strong communication skills, both verbal and written.
- Ability to multitask and work efficiently in a fast-paced environment.
- Attention to detail and accuracy in order processing and packing.
- Basic computer skills for order management and communication.
- Prior experience in customer service or operations roles preferred but not required.

**Key Responsibilities**

**Customer Service**
- Answer incoming calls and respond to chat enquiries promptly.
- Assist customers with enquiries and take their cake orders efficiently.

**Order Fulfillment**
- Print order slips accurately and coordinate delivery arrangements for next day's orders.

**Packing Add-ons**
- Pack cake add-ons such as candles and cards as per customer request.

**Work Schedule**: This position follows a six-day workweek, with one off day scheduled on a weekday.

**Benefits**: Employee Provident Fund (EPF) and Social Security Organization (SOCSO) contributions will be provided as per statutory requirements.

**Work Environment**: Join a dynamic team in a bustling bakery environment where teamwork and customer satisfaction are paramount.

**Salary**: RM1,800.00 - RM2,500.00 per month

Schedule:

- Holidays
- Weekend jobs

Supplemental pay types:

- Performance bonus

Ability to Commute:

- Sri Petaling (required)

Ability to Relocate:

- Sri Petaling: Relocate before starting work (required)


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