Freight Executive
6 months ago
**Qualifications**
- 3 years working experience in the related field.
- Familiar with freight forwarding industry.
- Proficient in both English and local language(s) - written and verbal communication skills.
**Responsibilities**
- Ensure that Operation’s functions are based on compliance agreements with company.
- Monitor and ensure that individual KPIs are being followed strictly.
- Coordination with carriers and co-loaders at local level in terms of issues.
- Handles Operational issues during booking, pre-carriage and on-carriage, response of counterpart.
- Highlighting recurring system issues, customer requirements/SOP and change requests in coordination with next tier level.
- Unsolved/unclear issues relating to HB/L verification, cargo declaration (AMS, AFR, ACI etc.) and shipment related disputes.
- Able to monitor the process of shipments like monitoring uplift date, ETA/ETD and setting up respective status codes.
- Assist customers with shipment requirements in terms of booking shipments with Airlines.
- Supervise billing for PEN branch - AR and AP.
- Updating AP in RA1 / ROCS and providing vendor’s billing invoices to Finance department for payment processing
- Data entry and data updating in operational system: RA-1 / ROCS etc.
- Preparation, collection, completion and submission of documentations and necessary paperwork during shipment handling process.
- Constant monitoring and adjustment of shipment milestones / status codes under 100% data quality process.
- Ensuring mandatory documentations are in respective job files.
- Management support as instructed by and in the absence of the next tier level.
- Work closely with Sales to handle customer's requirements and be pro-active to propose solutions.
- Engage with approved vendors and subcontractors and ensure appropriate costs are used.
- Meeting time frame KPIs for escalations to the next tier levels for unresolved issues.
- Update shipment status in detail to customers and overseas offices / agents.
- To have basic understanding on ISO management system.
- Assist in the development of safety and health rules and safe system of work.
- Review the effectiveness of safety and health program.
- Carry out studies on the trend of accident, near-miss accident, dangerous occurrence, occupational poisoning or disease which occur at the place of work.
- Report to chairman of any unsafe or unhealthy condition or practices at the place of work together with recommendations for corrective action.
- Inspect the place of work to ascertain if there is anything prejudicial to the safety and health of person employed.
- Review the safety and health policy at the place of work and make recommendation to the chairman for any revision.
- Ad-hoc assignments as assigned by the head of department.
**Specialist Knowledge and Skills**
- Possess customer service mindset and data analytical approach.
- Highly motivated to learn new processes, receive feedback and work independently.
- Minimal supervision to complete tasks, highly trainable and approachable.
- Professional working attitude.
- Extensive knowledge of local and international freight services and customs policies.
- Local communication skills are an advantage.
**Interpersonal & Communication Skills**
- Pleasant personality, resourceful, result-oriented & positive mind-set in servicing various stakeholders.
**Job Types**: Full-time, Permanent
**Salary**: RM2,800.00 - RM3,500.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- 13th month salary
Ability to commute/relocate:
- Bayan Lepas: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- freight forwarding industry: 3 years (preferred)
-
Account Executive
6 months ago
Port Klang, Malaysia NEXT LOGISTICS SDN BHD Full timeSkills and Qualifications: - Proven experience as an Account Executive or similar role in the freight forwarding or logistics industry. - Strong understanding of the logistics and transportation sectors, including key dynamics and challenges. - Excellent communication and interpersonal skills, capable of fostering strong client relationships. - Proficient...
-
Freight Executive
6 months ago
Klang, Malaysia RHENUS LOGISTICS SDN BHD Full time**Qualifications** - 3 years working experience in the related field. - Familiar with freight forwarding industry. - Proficient in both English and local language(s) - written and verbal communication skills. **Responsibilities** - Work closely with Sales to handle customer's requirements and be pro-active to propose solutions. - Data entry and data...
-
Sales Executive
6 months ago
Klang, Malaysia WENZEL LOGISTICS (M) SDN BHD Full timeIncorporated in 2001, Wenzel Logistics is a leading international freight forwarding company headquartered in Malaysia. We offer total logistics solutions to meet your business needs; from land, sea and air freight to Warehousing, project handling and customs clearance solutions. Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM...
-
Account Assistant
6 months ago
Klang, Malaysia SEGANI FREIGHT SERVICES SDN BHD Full time1) This position is required asap- 2) To perform all accounting matters and knowledge in Autocount accounting software is an advantage- 3) To handle fulll set of accounts. Monthly closing of accounts and preparation of accounting reports- 4) Prepare payment vouchers, petty cash vouchers, journal, accounts receivable and processing of accounts payables and...
-
Documentation Executive
6 months ago
Klang, Malaysia CIMC WETRANS SDN BHD Full time**Responsibilities** Responsible for full set of import/export shipping document and invoices (Bill of Lading, Packing Lists, Invoices, Insurance Documents, etc). To coordinate with customers for confirmation of documents and To check that permits and documentations are in order Ensure all delivery deadlines and requirements are fulfilled Preparation of...
-
Customer Service Executive
6 months ago
Klang, Malaysia JOBBUILDER Full time**Responsibilities**: - Receive the booking from the customer/assigned by HOD. - Ability to execute the delivery and meet customer objectives without error and mistake; strictly adhere to the customer SOP. - Provide good communication to the customer and internal division on bookings and must report to CS HOD for any critical matter, failure cases, disputed...
-
Sales Executive
6 months ago
Klang, Malaysia LTS Search Full timeAs a Sales Executive specializing in Freight Forwarding, Haulage, Trucking, and Warehouse services, your primary responsibility is to drive revenue growth by acquiring new clients and expanding business opportunities within the logistics and supply chain industry. - Identify and prospect potential clients in the logistics and supply chain industry. - Build...
-
Customer Service Representative
6 months ago
Port Klang, Malaysia Greenpen Freight Services Sdn Bhd Full timeKey Responsibilities: - Provide forwarding/ logistics solutions to customers and guide the customer on shipping, customs clearance and logistics matter. - Responsible for handling all shipping coordination including vessel booking, freight arrangement, shipping documents and other related document preparation. - To coordinate with 3rd party logistics...
-
Indoor & Outdoor Sales
6 months ago
Klang, Malaysia INTEGRITY FREIGHT SDN BHD Full time**INDOOR SALES SUPPORT** We are looking for highly motivated Business Development (Sales) Executive to drive the company’s profitability and increase market share by sourcing new clients. The Business Development (Sales) Executive must be an individual who is passionate in securing new business deals including **Job Description**: - Generate business...
-
Haulier Driver
6 months ago
Port Klang, Malaysia TACTMILES FREIGHT SDN BHD Full timeCompany kami Tactmiles Freight M Sdn Bhd berminat untuk cari driver prime mover (20'/40') full timer dan customer service yang betul kerja untuk long term. Volume company kami memberikan trip dan tak pernah henti walaupun dalam hari cuti. Untuk pekerja2 yang berminat untuk cari kerja sila pm kami...
-
Management Trainee
8 months ago
Klang, Malaysia THI LOGISTICS (MALAYSIA) SDN BHD Full time**Responsibilities for Management Trainee (Sales Marketing)** - Support business growth by generating leads and business opportunities. - Maintain strong customer relationships by ensuring customer satisfaction with our services. - Support and execute the company’s marketing direction. - Support and collaborate with colleagues from other teams. - Talents...
-
Customer Service Executive
6 months ago
Klang, Malaysia JOBBUILDER Full time**Responsibilities**: - Receive the booking from the customer/assigned by HOD. - Ability to execute the delivery and meet customer objectives without error and mistake; strictly adhere to the customer SOP. - Provide good communication to the customer and internal division on bookings and must report to CS HOD for any critical matter, failure cases, disputed...
-
Freight Customer Service Executive
6 months ago
Klang, Malaysia AGENSI PEKERJAAN LONSON SDN. BHD. Full timeEnsure customer’s orders are processed & reply in a timely and accurately manner. - Manage bookings/shipments including other modes of transport. - Liaise with Carrier/ NVOCC/ Consolidator/ Transporters/ Haulier to ensure smooth delivery of cargo. - Preparation of all import/ export shipment documents such as Delivery Order, Authorization Letter, Bill of...
-
Executive Freight Forwarding
6 months ago
Klang, Malaysia Canadian Global Forwarding (M) Sdn Bhd Full timeSummary of Role: Arrange and coordinate all import and export shipping matters according to clients’ requirements. Coordinate with various shipping and forwarding contractors and internal warehouse operations to support timely receipt and delivery of shipments to customers. Fulfil orders and generate reports using the Company’s in-house...
-
Sales Executive
6 months ago
Klang, Malaysia JOBBUILDER Full time**Responsibilities**: - Prepare and conduct weekly and monthly marketing plans for visit customers and generate sales leads. - Achieve personal revenue and sale goals set by the superior. - Develop and grow new customers to provide new business solutions for helping customers and company growth. - Accountable for outstanding receivables on assigned...
-
Freight Forwarding Operations Executive
6 months ago
Klang, Malaysia Canadian Global Forwarding (M) Sdn Bhd Full timeJob description Summary of Role: Arrange and coordinate all import and export shipping matters according to clients’ requirements. Coordinate with various shipping and forwarding contractors and internal warehouse operations to support timely receipt and delivery of shipments to customers. Fulfil orders and generate reports using the Company’s in-house...
-
Sales Executive
6 months ago
Klang, Malaysia People Pathfinders Sdn Bhd Full time**The Company**: Our client is a European International Freight Forwarding company. The company provides customers with efficient, cost-effective solutions and multi-modal transportation services around the world. The company has a strong networks and offices in Europe, Asia, America, Africa, Oceania, and Middle East. We are seeking a dynamic, competent,...
-
Freight Forwarding Customer Service Executive
6 months ago
Klang, Malaysia Worldgate Express Services Sdn Bhd Full time**A.** **Primary** 1. Internal coordination with sales, finance, warehouse, haulage, transport, operations department and other related department and external parties to fulfil agent’s or customer’s requirements. 2. Communicate and build good rapport and relationship with customers, agents, airlines and co-loaders. 3. Organize workflow to meet the...
-
Sales Executive
6 months ago
Klang, Malaysia INTECH LOGISTICS SDN BHD Full timeJob Responsibilities : - To develop new customer base & promote our service and products - Responsible for establishing and managing relationships with customers in need of the firm’s freight transportation services. - Handle sales inquiries and customer request. - Ensuring good coordinating with other related departments, including customer service and...
-
Customer Service Executive
6 months ago
Klang, Malaysia KMR FREIGHT & LOGISTICS SDN BHD Full timeList-ID: 103384559Today 15:42 **Job Description**: - Filing customer records, including contact information, purchases and billings. Conducting surveys and writing reports based on customer feedback on products and services. Providing customers with clear instructions to resolve issues. Rerouting customer calls to other departments when advanced solutions...