Tours & Activities Specialist
6 months ago
George Town, Malaysia-
- 124362-
- Hybrid-
- Permanent-
- Full Time-
- 40As a Supply Management Executive at TUI Musement you will own assigned operators and/or destinations within a specific country area in order to support commercial relation with suppliers and contract all needed components across different segments (excursions, tickets, multi-day tours, shorex, transfers, etc.) and areas. In this perspective, your main objective will be to build up local offer based on different requirements and driving higher margins to support TUI Musement bottom line results. Besides margins growth, key performance metrics include the achievement of product targets at destination level including quality of the same. You will be working in a dedicated and autonomous team of experts managing end-to-end objectives as set up by TUI Musement strategy from a sourcing standpoint. Key for this role will be your capability of creating and supporting commercial relationships with local operators and venues, including attractions museums public venues.
**ABOUT THE JOB**
- Manage all commercial relationships and support commercial growth by building strong relationships with tour, activity and ticketing suppliers in the top destinations and venues in the region for our online and offline business
- Support the suppliers’ enrolment and onboarding process to our online platform
- Develop an in-depth understanding of the destination, constantly seeking new leads and opportunities to acquire unique and exceptional Shore Excursions in the region for our cruise clients
- Ensure that the company secures the best offers from suppliers, negotiating rates in line with the agreed-upon strategy and requirements
- Be an expert in your destination - generating new leads and strategic acquisition of new and unique products
- Have a comprehensive understanding of the competitive landscape and tourism trends in the region
**ABOUT YOU**
- Must-have: Malaysian tour and activities knowledge (including supplier knowledge)
- Must-have: Proven negotiation, analytical and numerical skills and fluency in English
- Previous experience in sales/purchase of activities, multiday tours and Shorex is highly desirable
- Knowledge of the Philippines and Brunei would be highly advantageous
- A strong commercial mindset with a successful record of closing deals and building strategic partnerships
- Willingness to work in a dynamic environment and to quickly address issues
- Understanding of digital components and new industry standards, with particular regard to API-based connectivity, channel managers, and reservation technologies) is highly desirable
- Comfortable with targets and working in a key results-driven environment with different priorities
- Solid knowledge of digital tools (e.g. Salesforce).
**ABOUT OUR OFFER**
- Competitive salary and benefits as standard
- Career progression opportunities in more than 50 countries worldwide
- Develop yourself as part of a friendly, richly diverse and virtual international team
- Exceptional approach to your learning - access to free learning platforms & language lessons
- TUI Musement is a leading Tours & Activities business. It combines a scalable digital platform with local service delivery, to offer excursions, activities, tickets and transfers in more than 50 countries worldwide. There are over 130,000 ‘things to do’ in all major holiday and city destinations, which are distributed through B2B partners, via the Musement and TUI websites and direct to TUI customers. We also offer services to cruise lines through Intercruises Shoreside & Port Services in ports worldwide. TUI Musement sold around 10 million excursions, tours and activities delivered by our international colleagues located around the world and is one of the major growth areas of TUI Group.
- We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA.
**#TUIJobs #TUIMusement
-
Product Specialist
6 months ago
George Town, Malaysia Pharma Nord Sdn Bhd Full timeGood to announce that we are hiring for Product Specialist position - base in: - **Georgetown (Penang)** **Job Description**: **Are you driven, optimistic and ready to take on new challenges?** We are looking for Product Specialists with a growth mindset to connect our brand with our key audiences. To help you succeed in this role, product training and...
-
Digital Marketing Specialist
6 months ago
George Town, Malaysia Lewis Talent Full time**Overview**: A Digital Marketing Specialist can be defined as an expert who oversees all activities across different social media platforms for advertising and marketing purposes. The role of a Digital Marketing Specialist typically involves developing, implementing, and managing ad campaigns across various online platforms to drive engagement and...
-
Quality Assurance Specialist
6 months ago
George Town, Malaysia Reeracoen Malaysia Full time**Overview**: **Salary**: 4,000 MYR ~ 7,000 MYR**Industry**: IT/Telecommunications- Overview: We are looking for a detail-oriented quality assurance specialist to be in charge of all quality assurance activities. The quality assurance specialist's responsibilities include developing and implementing quality assurance policies, conducting tests and...
-
Customer Success Specialist
6 months ago
George Town, Malaysia GrowthFn Full time**Role: Social Media Customer Success Specialist** - Language: Korean (Native) - Start Date: 15th July & 12th Aug - Location: Penang - Salary: Up to RM 9000 (including allowances) - Education: Fresh Graduates can apply - Experience: Preferred but not mandatory - Shift: Rotational (24x7) - Engage with customers on social media platforms - Provide excellent...
-
Customer Success Specialist
6 months ago
George Town, Malaysia Two95 International Inc. Full time**Company**: Teleperformance **Position**: Customer Success Specialist **Location**: George Town, Penang, Malaysia **Salary**: RM 2,800 - RM 3,300 **Language Requirement**: English & Mandarin **Working Hours**: 9am to 6pm or 12pm to 9pm **Overview**: Serve as the primary contact for customers on the client's website. Embody the client's values of...
-
Customer Success Specialist
7 months ago
George Town, Malaysia Gratitude Inc. Full time**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Relations Customer Service Customer Management Customer oriented Customer Care customer success customer support- Support customers to...
-
Human Resources Specialist
6 months ago
George Town, Malaysia LOVE A LOAF Full timeAs a bakery brand with rapid expansion, we are looking for a talented and ambitious person like you to join our #SQUAD! Discover LOVE A LOAF job opportunities and be the change you wish to see and grow together! We are looking for: HUMAN RESOURCES SPECIALIST 人力资源专员 Other Benefits: 1) Skill Development 2) Insight into Industry 3)...
-
Finance Assistant
6 months ago
George Town, Malaysia GEORGETOWN SPECIALIST HOSPITAL Full time**POSITION: FINANCE ASSISTANT** **DUTIES & RESPONSIBILITIES** 1. To handle accounting data entry, matching of accounting documents and other day-to-day operations of accounting function 2. Ensure all petty cash claim with completeness of documentation before payout 3. Take responsibilities for general administrative duties 4. To ensure the accuracy of...
-
Ioc Icss Specialist
6 months ago
George Town, Malaysia SBM Offshore Full time**Req Id**:13883**Job Family**:Operations - Offshore Maintenance**Location**:Georgetown, GY**Our Vision.** - SBM Offshore believes the oceans will provide the world with safe, sustainable and affordable energy for generations to come. We share our experience to make it happen.**Our Profile.** - We design, build, install and operate offshore floating...
-
Product Specialist
6 months ago
George Town, Malaysia Reeracoen Malaysia Full time**Overview**: **Salary**: 3,500 MYR ~ 4,000 MYR**Industry**: Manufacturing(Pharmaceutical/Medical Equipment)- Achieve and exceed sales targets of allocated territory/product by developing new business with existing and potential clients; Aggressively buildup of product market - share in respective sales territoriesenvironment knowledge;on sales...
-
Customer Service Specialist
6 months ago
George Town, Malaysia Swift Bridge Technologies Full timeDeal directly with customers either by telephone, electronically or face to face. - Respond promptly to customer inquiries. - Handle and resolve customer complaints. - Obtain and evaluate all relevant information to handle product and service inquiries. - Provide pricing and delivery information. - Perform customer verifications. - Set up new customer...
-
Customer Service Specialist
6 months ago
George Town, Malaysia Swift Bridge Technologies Full timeDeal directly with customers either by telephone, electronically or face to face. - Respond promptly to customer inquiries. - Handle and resolve customer complaints. - Obtain and evaluate all relevant information to handle product and service inquiries. - Provide pricing and delivery information. - Perform customer verifications. - Set up new customer...
-
Finance Manager
7 months ago
George Town, Malaysia GEORGETOWN SPECIALIST HOSPITAL Full time**DUTIES & RESPONSIBILITIES** 1. Responsible for analyzing fiscal matters and preparing, submitting and managing tax statements and returns for businesses and clients. 2. Supervise the analysis, summarization and maintenance of general ledger accounts and develop the chart of accounts for the entity. 3. Check the data of sales tax/ input tax/ output tax,...
-
Customer Service Specialist
6 months ago
George Town, Malaysia Swift Bridge Technologies Full timeDeal directly with customers either by telephone, electronically or face to face. - Respond promptly to customer inquiries. - Handle and resolve customer complaints. - Obtain and evaluate all relevant information to handle product and service inquiries. - Provide pricing and delivery information. - Perform customer verifications. - Set up new customer...
-
Port Delivery Agent Permanent
6 months ago
George Town, Malaysia TUI Group Full timeGeorge Town, Malaysia- - 124231- - Onsite- - Permanent- - Full Time- - 40Join our Global TUI Intercruises Operations team in **Malaysia (Penang)** as a Port Delivery Agent, where you will be responsible for communicating booking updates with our suppliers and operational management of pre-agreed Cruise Ship port calls as required to ensure the smooth...
-
Customer Success Specialist
1 month ago
George Town, Malaysia Jobvet Malaysia Full timeThe Customer Success Specialist (CSS) will handle customer requests, manage concerns, and provide specific information based on enquiries received through inbound phone calls and emails. The CSS will serve as the primary contact for customers using the client’s website shopping channel. Qualifications Education Background: - Bachelor’s Degree or at...
-
Customer Success Specialist
6 months ago
George Town, Malaysia Trinity workforce Solution Full time**Customer Success Specialist - Mandarin Speaker** **Salary**: RM2800 - RM3300 Rotational Shift **Job responsibilities: - ** - Support customers to place online orders with the client. - Identify and escalate priority issues through appropriate channels as and when necessary. - Processing payments and confidential client information in a manner that is...
-
Customer Success Specialist
6 months ago
George Town, Malaysia Career International FOS Sdn Bhd Full time**Purpose** As a Customer Success Specialist, your goal is to make our customer happy and productive, to work collaboratively with sales, product, engineering, to set a high standard for how we serve our customers, and to always communicate with empathy and respect. **Job Scope** - Compose thoughtful, personalized responses for a variety of customer...
-
Korean Social Media Customer Success Specialist
6 months ago
George Town, Malaysia GrowthFn Full time**Role: Social Media Customer Success Specialist** - Language: Korean - Start Date: 15th July & 12th Aug - Location: Penang - Salary: Up to RM 9000 (including allowances) - Education: Fresh Graduates can apply - Experience: Preferred but not mandatory - Shift: Rotational (24x7) - Engage with customers on social media platforms - Provide excellent customer...
-
Supplier Management Specialist
6 months ago
George Town, Malaysia Spearing Executive Search Full timeAre you a skilled professional looking for a new opportunity in the Semi-conductor Industry? Our Employment Agency is currently working with a leading global fortune 500 company, leading the way in this dynamic industry. We are actively searching for exceptional talent like yours to join their prestigious team and make a real impact. Don't miss out on this...