Customer Service Representative
4 weeks ago
Location: Office is based in Kulim Hi-Tech
Working hours: 8.30am - 5.30pm
**Salary**: RM3000 - RM5500
Employment Status: 6 months contract (Renewable basis)
**Requirement**:
- Ability to fluently speak and write in English is required.
- Ability to read and write in Mandarin to deal with counterparts in China
- Basic Microsoft office
**Job Description**:
- Receive inquiries and complaints regarding Company's products and/or services.
- Investigate and resolves a variety of problems.
- Generate orders, create standard quotes, credits to bills/orders, etc.
- May go to customer’s website for correspondence and confirm, change or cancel the orders.
- Champions activities with other internal departments to meet customer needs.
- Track shipments, orders, reworks, etcs.
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