Engagement Manager

3 weeks ago


Bangsar South, Malaysia Recruit Express Full time

The Engagement Manager leads the development of high-quality proposals for qualified opportunities. They work in close tandem with the Opportunity Owner (Account Manager, Global Large Account Director or Business Partner), who is accountable for all aspects of the deal, in particular for the deal shaping, definition of a winning bid strategy and win themes.

The Engagement Manager supports the Opportunity Owner in terms of setting the deal strategy, shaping the deal. They are also actively involved in preparing ad-hoc customer presentations and deliverables including client interaction (e.g. workshops).

The Engagement Manager’s deal priority is on strategic, large and complex sales opportunities. These opportunities can be defined as Medium and High Complexity opportunities as defined within the International Bid Process (IBP) with multiple and transversal solution blocks involved. The solutions themselves are considered to be largely customised necessitating a high degree of attention to detail to ensure all aspects of solution sign-off and cost-development are covered. The total contract value of a large or complex sales opportunity (excluding strategic opportunities) is generally considered to be not less than €30m per opportunity.

The Engagement Manager is responsible for leading the development and execution of the response; driving the team through the International Bid Process with associated milestones, gates and rules of governance; coordinating inputs from the bid team members, as well as risks and mitigation actions; ensuring that Orange Business Service’s response:
1) Matches customer requirements, format and timescales,

2) Is in line with the bid strategy and win themes,

3) Is consistent in writing style / format throughout and of appropriate quality.

The Engagement Manager may also be required to drive essential internal projects with the aim to improve win-rates, reduced sales cycle and improve governance approval cycles for large, strategic and complex opportunities.

This is a senior role within the APAC Bid and Engagement Management team and some team coaching, or temporary team management may be required from time-to-time. The Engagement Manager reports to the APAC Head of Bid and Engagement Management.

**Job Type**: Contract
Contract length: 12 months

**Salary**: RM8,000.00 - RM9,500.00 per month

**Benefits**:

- Opportunities for promotion

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Bangsar South: Reliably commute or planning to relocate before starting work (required)


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