P2p Regional Process Owner

7 months ago


Kuala Lumpur, Malaysia BAXTER Full time

**This is where you save and sustain lives**

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

**Essential Duties and Responsibilities**:

- Drive standardization and optimization of the regional P2P processes.
- You oversee and support all P2P activities related to integration projects ranging from small to very large multi-phase as required, including any M&E and Spin-off.
- Define and/or support process-specific operating model strategies in close alignment with Global P2P service delivery model and process design strategies.
- Liaise with various business stakeholders at SSC, Corporate and Local BU/country level.
- Instil a culture focused on cost reduction, service excellence and continuous improvement.
- Advocate for automation and technology improvements and partner with IT to implement or improve existing technologies for additional productivity improvement.
- Monitor performance against targets, analyse metric variances and recommend/prioritize improvements working with RPOs, GPOs and key business stakeholders.
- Support change, risk mitigation and communications around the improvement projects underway and planned.
- Use critical thinking to perform root cause analysis of escalated issues and ensure appropriate and timely resolution of issues, including coordination with other SSC locations and other SSC functions, as necessary.
- Anticipate needs, assess, and manage business risk taking; escalate issues that may impact their process globally; manage through times of crisis and ambiguity

**Job Requirements**:

- Bachelor’s degree in Finance, Accounting or similar work experience
- 10+ years’ experience in SSC or similar managerial role
- Proven track record in Accounts Payables process management and improvements
- Experience with working in large fast paced shared service environment
- Knows how to operate independently and coach others in complex, unique, strategic situations
- Experience in implementation of P2P in an SSC environment preferred
- Project management and/or Six Sigma or similar quality program experience preferred
- OCR tool implementation is a plus
- Celonis experience highly preferred

**Reasonable Accommodations**

**Recruitment Fraud Notice**

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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