Customer Services for Airline Project

Job Description: Customer Services for Airline Project (Mandarin Speaker)Position: Customer Service Representative (Airline Services)Location: Kuala Lumpur, MalaysiaSalary: RM4,000 basic + RM KPI Allowance + Shift AllowanceWorking hour: 24/7 shift rotation (5days a week)Joining Date: September 18, 2023Job Overview:As a Customer Service Representative for our...

Job Title: Lead, ITBP Airline Operations (Ground Operations)Reports To: Senior Manager, ITBP Airline BusinessRole Purpose: Provide leadership in Digital and IT for Airline Business by building and driving execution of IT strategies to improve business results in terms of efficiency, customer experience, revenue generation, cost reduction and IT Security.Key...

**Job Title**: - Lead, ITBP Airline Operations (Ground Operations) **Reports To**: - Senior Manager, ITBP Airline Business **Role Purpose**: - Provide leadership in Digital and IT for Airline Business by building and driving execution of IT strategies to improve business results in terms of efficiency, customer experience, revenue generation, cost...

**Position Title**: - Executive, Airlines In-Flight Contracts **Reports To**: - Manager, Contract & Project Management **Position Summary**: - Plan, develop, execute and monitor the establishment and implementation of In-Flight Operations’ commercial agreements to ensure that in-flight products and services transactions are governed and protected with...

**Position Title**: - Executive, Airlines Inflight Quality & Performance Management **Reports To**: - Manager, Airlines Quality & Performance Measurement **Role Purpose**: - To support Manager QPM and Senior Analyst / Auditor to ensure caterers are consistently comply with HALAL, Hygiene and HACCP requirement, service standards, procedures, processes as...

**Position Title**: - Executive, Airlines Inflight Quality & Performance Management **Reports To**: - Manager, Airlines Quality & Performance Measurement **Role Purpose**: - To support Manager QPM and Senior Analyst / Auditor to ensure caterers are consistently comply with HALAL, Hygiene and HACCP requirement, service standards, procedures, processes as...

Designation: Customer Service (Airlines) - Korean speakerLocation: CyberjayaWorking hours: 24/7 rotational shiftSalary: RM10,000 (basic) + KPI allowance (up to RM300) + Shift allowance (up to RM350)Requirements: Native Korean speaker OR nonnative Korean with TOPIK 5 or Diploma and above (Diploma must have at least 3 years working experience) Must have...

**Position Title**: - Manager, Airport Experience & Project Management **Reports To**: - Senior Manager, Airport Experience & Alliance **Role Purpose**: - Manage and implement work related to project management to ensure full compliance to rules and regulations, corporate governance policies and procedures, service level standards while managing...

**Position Title**: - Executive, Benefits Services **Reports To**: - Senior Executive, Benefits Services **Position Summary**: - Working together with the team in managing the day-to-day staff travel-related queries by analyzing and identifying the solution to ensure compliance with the Group Corporate Human Capital Policy and at the same time...

**Job Title**: Executive, Customer Relations **Reports To**: Assistant Manager and Senior Executive, Customer Relations **Role Purpose**: - Responsible to assist Assistant Manager and Senior Executive of Customer Relations to perform analysis, data management, monitoring and reporting. - Expected to provide excellent customer support by delivering...

**Position Title** - Executive, Customer Relations **Reports To** - Assistant Manager and Senior Executive, Customer Relations (Feedback Management & Operation) **Role Purpose** - Responsible to assist Assistant Manager and Senior Executive of Customer Relations to perform analysis, data management, monitoring and reporting. Expected to provide excellent...

**Position Title** - Assistant Manager, Project Management Office **Reports To** - Senior Manager, Project Management Office **Role Purpose** - Lead, coach and provide support, tactical coordination and monitoring for all programmes and initiatives carried out for all the departments under Airlines Business (AB) Vertical to ensure its proper closure and...

Language: Traditional Cantonese+ English (Local only) Customer Service Representative Requirement: Degree/Diploma holder MUST have Airlines Customer Service experience with good English communication skills **Salary**: From RM4,000.00 per month **Education**: - Diploma/Advanced Diploma (required) **Language**: - Cantonese (required) - English...

**Job Scope / Requirements** - Provide personalized assistance and guidance to customers based on their needs and preferences for airline industry. - Assist and resolve customers' inquiries with their travel related issues, bookings, reservations, ticketing, etc. - Maintain a high standard of service quality and professionalism in all customer...

**Job Scope / Requirements** - Provide personalized assistance and guidance to customers based on their needs and preferences for airline industry. - Assist and resolve customers' inquiries with their travel related issues, bookings, reservations, ticketing, etc. - Maintain a high standard of service quality and professionalism in all customer...

Position: Customer Service (Airlines) - Malay Location: KL Sentral Working hours: 9 AM - 9 PM Working days: Monday to Friday (5 working days, 2 off days) **Salary**: RM3,800 (basic) + up to RM300 (KPI allowance) **Requirements**: - Local Malaysians - Diploma and above - Minimum English B2 - Must have minimum 6 months customer service experience in...

Position: Customer Service (Airlines) - Malay Location: KL Sentral Working hours: 9 AM - 9 PM Working days: Monday to Friday (5 working days, 2 off days) **Salary**: RM3,800 (basic) + up to RM300 (KPI allowance) **Requirements**: - Local Malaysians - Diploma and above - Minimum English B2 - Must have minimum 6 months customer service experience in...

Position: Customer Service (Airlines) - Cantonese speaker Location: KL Sentral Working hours: Rotational shift between 9 AM - 9 PM Working days: 5 working days, 2 off days; Monday to Sunday **Salary**: RM4,100 (basic) + up to RM300 (KPI allowance) **Requirements**: - Able to speak, read and write Chinese - Good English, B2 level at least - Diploma and...

Vacancy: Native Japanese - Customer Service Location: Kuala Lumpur, Malaysia. **Salary**: RM 10,000 + 200 housing allowance Joining Date: 15th April, 2024 Project : Airline Shifts: Shifts: 8am -8 PM (9 hours Days Shifts) Head Counts: 15 Education: Diploma or Bachelor's Degree Experience: Min Requirement of 6 month of Customer Service experience,...

Job Title:Executive, Customer RelationsReports To:Assistant Manager and Senior Executive, Customer RelationsRole Purpose: Responsible to assist Assistant Manager and Senior Executive of Customer Relations to perform analysis, data management, monitoring and reporting. Expected to provide excellent customer support by delivering accurate and timely responses...