Customer Services for Airline Project

Job Title: Lead, ITBP Airline Operations (Ground Operations)Reports To: Senior Manager, ITBP Airline BusinessRole Purpose: Provide leadership in Digital and IT for Airline Business by building and driving execution of IT strategies to improve business results in terms of efficiency, customer experience, revenue generation, cost reduction and IT Security.Key...

Designation: Customer Service (Airlines) - Korean speakerLocation: CyberjayaWorking hours: 24/7 rotational shiftSalary: RM10,000 (basic) + KPI allowance (up to RM300) + Shift allowance (up to RM350)Requirements: Native Korean speaker OR nonnative Korean with TOPIK 5 or Diploma and above (Diploma must have at least 3 years working experience) Must have...

Job Title:Executive, Customer RelationsReports To:Assistant Manager and Senior Executive, Customer RelationsRole Purpose: Responsible to assist Assistant Manager and Senior Executive of Customer Relations to perform analysis, data management, monitoring and reporting. Expected to provide excellent customer support by delivering accurate and timely responses...

Position Title: Executive, Benefits ServicesReports To: Senior Executive, Benefits ServicesPosition Summary: Working together with the team in managing the daytoday staff travelrelated queries by analyzing and identifying the solution to ensure compliance with the Group Corporate Human Capital Policy and at the same time delivering accurate and timely...

Language: Traditional Cantonese+ English (Local only)Customer Service RepresentativeRequirement: Degree/Diploma holderMUST have Airlines Customer Service experience with good English communication skillsSalary: From RM4,000.00 per monthEducation: Diploma/Advanced Diploma (required)Language: Cantonese (required) English (required)

(1) The Airline Station Manager job is extremely important, not only are they in charge of all the flights, but they are also in charge of a host of other things in connection with airline flights. (2) The Airline Station Manager is also responsible for all the in flight services. They have to ensure that all the passengers in the flight are served well....

Job Title:Controller Hub Control CentreReports To:HCC ManagerDepartment:ADS - Hub Control CentreRole Purpose:Ensuring OTP and Service Deliveries are as per AeroDarat Services target. A primary point of contact between HCC and other departments in order to ensure flight turn around activities are as per precision timing. Proficient in making operational...

Language: Traditional Cantonese+ English (Local only)Customer Service RepresentativeRequirement: Degree/Diploma holderMUST have Airlines Customer Service experience with good English communication skillsWorking Hour: Rotational ShiftSalary : (Check attached table above)Interview Process: Recruiter screening - Online interview with hiring manager - SVAR...

Job Title:Executive, Line OperationsReports To:Senior Manager, Inflight & Catering OperationsRole Purpose:Plan, Coordinate and monitor the completion and execution of overall Stations' catering operations activities to achieve the strategic objectives of the Division to ensure 100% catering ops fulfilment, that in-flight product & services can be delivered...

Position: Customer Support [Airline Project]Company Background: BPO companyLocation: Kuala Lumpur, MalaysiaEmployment Type: PermanentSalary: 2,550,000 KRW - 3,000,000 KRW per month(≒RM8, ,000 per month + night allowance)Responsibilities: Understand and address customer concerns, ensuring appropriate routing to the designated support channel. Skillfully...

Job Title: Executive, Social Media Content CreatorReports To: Assistant Manager, Social Media Content CreatorRole Purpose: The Social Media Content Creator at MAG is responsible for independently creating captivating and engaging content for the airline's social media channels. This role plays a crucial part in enhancing the airline's online presence, brand...

Job Title: Assistant Manager, oneworldReports To: Head, Regulatory AffairsRole Purpose: Functions as the oneworld Project Director (oPD) directing, implementing, and coordinating all oneworld activities and projects within MAB as agreed by the oneworld Management Team and Governing Board.Key Accountability: Ensuring all oneworld initiatives and projects that...

Position Title: Assistant Manager, Social Media Account/ Content ManagementReports To: Manager, Social Media LeadPosition Summary: The Assistant Manager of Social Media Account Management at MAG is a dynamic role responsible for overseeing a team of social media and actively contributing to content planning and creation.This position plays a vital role in...

Job Title: Cargo Operation Officer FOCAReports To: Cargo Handling Senior Executive BUP FOCAPosition Summary: To perform planning and monitoring function and ensure all Foreign Airlines cargo are properly build up in accordance with Customer Airlines standard operating procedures and requirements and achieved the company service standards.Key Accountability:...

Position Title: Cargo OfficerReports To: Senior Cargo OfficerRole Purpose: The position is to perform inbound, outbound and transit cargo document are properly handled in accordance to company standard operating procedures. Staff also need to ensure all estimate and final cargo load is dispatched to Loadsheet (Malaysia Airlines, MH & Foreign Carrier...

Overview:Join our Airline Project as a Customer Service Representative (CSR) and ensure exceptional customer experiences. You'll be the go-to for passenger assistance with reservations, flight inquiries, and more.Responsibilities:2.Reservations and Ticketing: Handle flight reservations, changes, and upgrades with precision.3.Flight Information: Provide...

Position Title: Executive, Cargo Ramp Handling MAB Kargo Sdn BhdReports To: Manager, Cargo Ramp HandlingRole Purpose: The position is to manage KUL Operations on administration, effective control of the Ramp Airside Handling for Customer Airlines and Malaysia Airlines and operational efficiency of the Ramp Airside & Transshipment at Kuala Lumpur...

Job Title: Operation ExecutiveReport To: Assistant Manager, Catering OperationRole Purpose: Responsible for the efficient use of resources to ensure operational performance and to promote and deliver safe, timely and efficient ground handling services including operating all ground equipment to customer airlines. This position requires to work in a safe,...

Vacancy: Thai - Customer Service (aviation)Location: Kuala Lumpur, Malaysia.Salary: RM 5000Process: Travel Account (Aviation)Education: Bachelor's degree.Headcounts: 5Joining Date:ASAPWork hour : Rotational shift(Airlines account)Only Applicants with experience in these fields can apply:Travel, Tours, Airlines, Ticketing, Hotel Booking, Hotel...

Position Title: Security Executive, KUL OperationsReports To: Security Senior Executive, KUL OperationsRole Purpose: To lead and direct the Aircraft Security team in performing Aircraft Security Operations and FOCA services in order to prevent any acts of unlawful interference and acts of sabotage.Key Accountability: Manpower planning for effective security...