Sous Chef
6 months ago
**职位编号** 24048538
**工作类别** Food and Beverage & Culinary
**地点** Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia 在地图中查看
**编制** Full-Time
**远程申请?** N
**重新安置?** N
**职位类型** Management
**职位概述**
负责厨房日常运作的总体成功。通过亲自执行任务展示烹饪技能,同时领导员工并管理所有与餐饮相关的职能。努力持续提高客人和员工的满意度,同时维持经营预算。监督所有厨房区域,以确保提供始终如一的优质产品。负责指导和培养员工,包括直属下属。必须确保满足卫生和食品标准。
**求职者个人资料**
**教育和经验要求**
- 高中文凭或高中同等学历 (GED);4 年厨房、餐饮或相关专业领域工作经验。
或者
- 在经认可的大学取得烹饪术、酒店和餐厅管理或相关专业的两年制学位;2 年厨房、餐饮或相关专业领域工作经验。
**核心工作活动**
**确保满足烹饪标准和责任**
- 管理厨房轮班运作,并确保遵守所有餐饮政策、标准和程序。
- 每周估计日常备餐需求,且每天向厨房人员传达备餐需求。
- 协助行政总厨处理所有厨房运作和备餐。
- 定期准备和烹饪或为特殊客人或场合准备和烹饪各种类型的食品。
- 开发、设计或创建新的应用、想法、关系、系统或产品,包括艺术贡献。
- 协助确定应如何呈现菜肴,并进行装饰性美食展示。
- 维护食品采购、接收和储存标准。
- 确保符合食品处理和卫生标准。
- 在必要时履行厨房管理人员和员工的所有职责。
- 认可优质的产品、展示和风味。
- 确保遵守所有适用的法律法规。
- 遵循所有食品的适当处理方法和温度。
- 操作和维护所有部门设备并报告故障。
- 检查生熟食品的质量,确保符合标准。
**领导厨房运作**
- 监督和协调备餐厨师和工作人员的活动。
- 领导轮班,同时根据要求的规格亲自制作食品并执行请求。
- 利用人际关系和沟通技巧来引导、影响和鼓励他人;倡导健全的财务/业务决策;表现出诚实/正直;以身作则。
- 鼓励和建立团队成员之间的相互信任、尊重和合作。
- 树立榜样,示范适当的行为。
- 保持员工的工作效率水平。
- 确保员工了解期望和因素。
- 与员工建立和保持开放的协作关系,并确保员工在团队内部也这样做。
- 确保酒店政策得到公平一致的执行。
- 根据每个职位的工作描述,传达绩效预期。
- 认可成功业绩并实现预期的结果。
**确保卓越的客户服务**
- 提供超越预期的服务,实现客户满意并保留客人。
- 管理日常运营,确保质量和标准,且每天满足客户的期望。
- 为客户关系树立积极的榜样。
- 授权员工提供卓越的客户服务。
- 与客人互动并获得对产品质量和服务水准的反馈。
- 处理客人的问题和投诉。
**维护烹饪目标**
- 实现和超越目标,包括绩效目标、预算目标和团队目标等。
- 制定具体的目标和计划,以便优先考虑、组织和完成工作。
- 利用劳动管理系统,有效安排业务需求并跟踪员工的时间和出勤情况。
- 培训员工安全程序。
**管理和开展人力资源活动**
- 识别他人的发展需求,并指导、辅导或以其他方式帮助他人提升知识或技能。
- 通过沟通和协助个人了解客人需求,并在需要时提供指导、反馈和个人辅导,改善服务质量。
- 参与员工绩效评估流程,并根据需要提供反馈。
- 必要时将问题提请部门经理和人力资源部注意。
**其他责任**
- 通过电话、书面形式、电子邮件或亲自向主管、同事和下属提供信息。
- 分析信息和评估结果,以选择最佳解决方案并解决问题。
- 出席和参加所有相关会议。
- 万豪国际给予所有应聘者公平机会。我们始终坚持打造多元化的员工团队,秉承包容、以人为本的文化。我们绝不歧视任何受保护人群,例如残疾和退伍军人,或适用法律规定的任何其他群体。_
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