Service Desk Analyst

Location: Shah Alam Specialisation:Business Process Outsourcing & Global Business ServiceSalary: MYR 60, ,000 (Annual) Reference:PR/ Contact details: Angelina Linggi Job published: February 28, :33COMPANY OVERVIEW- JOB RESPONSIBILITIES Serve as the primary point of contact for employees' ITrelated concerns through phone calls and tickets. Deliver 1st and 2nd...

**Job Description**: The Service Analyst role is part of the IT function's Service Management track. You will provide Service Delivery using ITIL methodology best practices, focusing on Incident, Problem, and Knowledge centered support. You will report to the Process Lead, Specialist, and have the opportunity to work remotely. **Main Responsibilities** -...

The Service Analyst role is part of the IT function's Service Management track. You will provide Service Delivery using ITIL methodology best practices, focusing on Incident, Problem, and Knowledge centered support. You will report to the Process Lead, Specialist, and have the opportunity to work remotely. **Main Responsibilities** - Strong customer service...

Job Description:The Service Analyst role is part of the IT function's Service Management track. You will provide Service Delivery using ITIL methodology best practices, focusing on Incident, Problem, and Knowledge centered support. You will report to the Process Lead, Specialist, and have the opportunity to work remotely.Main Responsibilities Strong customer...

**Key Responsibilities**: - Serve as the primary contact for receiving phone calls and support tickets from employees regarding their IT problems and inquiries. - Provide 1st and 2nd level IT support to diagnose and resolve software and hardware issues, including Microsoft Windows 10 and Microsoft Office 365, laptops, desktops, printers, and mobile...

About Mettler Toledo METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world...

Every successful business must maintain a strong relationship with its customers. The Team Leader - Customer Service (Front Desk) role serves to bridge the business with the customer. That means communication is key for this role; the Team Leader must be able to build and maintain strong relationships with the customer base, providing information about the...

**Help Desk Technician I** The Help Desk Technician L1 is responsible for all aspects of first level end-user support, including workstation, telephone, printer and computer issues. Also, referred to as a technical support specialist, these professionals often work in hectic environments and must provide quick solutions for customers with a wide variety of...

SUMMARY OF THE ROLEThis position will be reporting to the Global Service Desk Team Lead and will be based in Glenmarie, Shah Alam.Responsibilities: Responsible to send out daily operational updates during the shift to GSD team members and the management team. To ensure that all user communications is managed in a professional, courteous and timely manner. To...

Help Desk Technician IThe Help Desk Technician L1 is responsible for all aspects of first level end-user support, including workstation, telephone, printer and computer issues. Also, referred to as a technical support specialist, these professionals often work in hectic environments and must provide quick solutions for customers with a wide variety of...

Front Desk Agent With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts,...

1) Perform all check-in and check out tasks 2) Greeting guests upon arrival and making them feel welcomed 3)Responds to guests enquiry & complaints in a timely and professional manner 4) To provide front desk services ti guest 5) To carry out duties as required by superior from time to time **Requirements**: 1) Good Attitude 2) Willing to learn and...

Prepare purchase requisition and purchase order. - In-charge as office receptionist cum front desk. - Handling and record all payment and invoices. - Monitor PABX directory. - Monitor external courier and delivery services. - Monitor office supplies and inventory control. - Monitor in and out of company car (milleage) - Update company car maintenance...

FRONT - DESK ADMIN JOB VACANCY | J&T EXPRESS SEKSYEN 13 & TTDI JAYA SHAH ALAM 1. Welcoming and assisting customers in a friendly and professional manner 3. Ensure reception area is tidy and presentable with all necessary stationery and material 4. Responsible for servicing customer’s delivery, packing and shipping 5. Responsible for receiving...

Receive visitors or guests and provide drinks for VIPs. - Make sure the office is kept clean at all times. - Record and monitor company items, eg. Uniforms, stationery and grocery inventory levels, meeting room reservations - Arrange and monitor dispatcher schedules - Required skill: Communication, Microsoft office, reporting - Min. SPM - Able to speak...

A Front Desk Officer is responsible to be the welcoming face of our organization and ensure the smooth operation of office. With a friendly and easy-going personality, the Front Desk Officer should possess excellent communication skills, attention to details and the ability to handle a diverse set of tasks with professionalism. By joining our team, you will...

**About the job** The IT Support Analyst’s role is to provide a single point of contact for franchise partner, store, and corporate end users to receive support and maintenance across DPE’s (and other affiliated companies) computing environment. This includes diagnosing, repairing, maintaining, and upgrading all infrastructure, end-user devices and...

Front Desk & Sales RepresentativeDescriptionResponsibilities Administration. Daily operation. Up Keeping. Sales. Customer service and engagement.Requirements:Proficient Malay and English is required. Chinese language is a plus.Experience as front desk representative, sales or relevant position.Experience in face to face interaction with customers.Knowledge...

**Front Desk & Sales Representative** **Description** **Responsibilities** - Administration. - Daily operation. - Up Keeping. - Sales. - Customer service and engagement. **Requirements**: Proficient Malay and English is required. Chinese language is a plus. Experience as front desk representative, sales or relevant position. Experience in face to face...

**Front Desk & Sales Representative** **Description** **Responsibilities** - Administration. - Daily operation. - Up Keeping. - Sales. - Customer service and engagement. **Requirements**: Proficient Malay and English is required. Chinese language is a plus. Experience as front desk representative, sales or relevant position. Experience in face to face...