![PRISM+](https://media.trabajo.org/img/noimg.jpg)
Customer Service Officer Offshore
4 days ago
PRISM+ is a Singapore-based e-commerce company selling consumer electronics such as TV gaming monitors, aircon, and ceiling fans.
Being part of PRISM+’s elite team of customer service professionals entails excellent problem-solving, communication (both written and oral), and interpersonal skills.
As the face of the company, the customer service officer will be working with various teams to cater to the needs of our customers by answering queries or providing support as deemed necessary.
The role also requires relaying constant feedback from the customers to the appropriate teams to enhance the overall customer experience. This, in turn, encourages a good teamwork spirit to maintain a positive and harmonious working environment in line with the company’s culture.
Customer service officers are expected to be self-motivated and able to maintain a positive attitude to provide excellent customer care and convert them into advocates for the brand in the long run.
Consequently, various high-level skills relevant to the role will be acquired, which can open up more opportunities in the future.
Overview
Maintain a positive and never-say-die attitude to promote or maintain a healthy culture across the team
Work with customers in answering their queries and providing them with the necessary support.
Liaise with internal and external partners to ensure that customer requests and/or transactions are fulfilled within an acceptable timeline.
Maintain a high-quality service standard that falls in line with the company’s customer experience strategy
**Requirements**:
Data Entry and Management
Reputation Monitoring
Social Media Moderation
Internal and External Liaison
Customer Support
Tech Support
Conflict Management
Good communication skills in both English and Mandarin.
The hourly rate is USD 3.4 per hour
**Benefits**
GY differential pay.
Holiday differential pay.
Incentives
Annual Bonus
Paid leaves (Annual, Medical, and Birthday)
Free Prism+ monitor after 6months
Salary increases after 3 and 6 months depending on performance.
Freelancing job, hence, a permanent work-from-home setup.
Great work culture
-
Customer Service
6 days ago
Remote, Malaysia AVANZ ASIA PTE LTD Full timeCustomer Service We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient,...
-
Customer Service Executive
1 week ago
Remote, Malaysia Heals Healthcare Full timeHeals Healthcare was established to improve systemic efficiencies for patients, healthcare providers, health insurers, employers and governments around the world. We are the most established gateway to 24/7/365 world-class coordinated outpatient care. Our fully integrated online-to-offline platform streamlines all aspects of primary healthcare into one...
-
Murex Back Office
3 weeks ago
Remote, Malaysia Luxoft Full time**Project** Description**: A subsidiary entity of large Asian bank is currently having Mx.2 instance for Treasury operations. Bank is looking to upgrade the instance with Mx3.1 binary under this project. Project duration is expected to be 12 months and to run with onshore/offshore delivery model. **Responsibilities**: - Write transformation logic for...
-
Murex Back Office
1 week ago
Remote, Malaysia Luxoft Full timeProject Description**:A subsidiary entity of large Asian bank is currently having Mx.2 instance for Treasury operations. Bank is looking to upgrade the instance with Mx3.1 binary under this project. Project duration is expected to be 12 months and to run with onshore/offshore delivery model.Responsibilities: Write transformation logic for source data format...
-
Wfh Customer Service Representative
2 weeks ago
Remote, Malaysia Language Talent Solutions Full timeCUSTOMER SERVICE REPRESENTATIVE **Location**: WFH (office located at Bukit Damansara) **Operation Hours**: 2 different shift rotational: Mon - Fri & Sat - Wed Operation hours: 8:00 am - 5:00 pm, 4:00 pm - 1:00 am, and 12:00 am - 9:00 am **Salary**: RM 2900 (basic) **Allowance**: RM 300 (Fix) + RM150 (WFH allowance) **Benefit**: EPF/ Socso / Annual...
-
Customer Service Representative
2 weeks ago
Remote, Malaysia Language Talent Solutions Full timeCUSTOMER SERVICE REPRESENTATIVE **Location**: WFH until further notice, Office located at Bukit Damansara **Operation Hours**: 2 different shift rotational: Mon - Fri & Sat - Wed Operation hours: 8:00 am - 5:00 pm, 4:00 pm - 1:00 am, and 12:00 am - 9:00 am **Salary**: RM 2400 **Allowance**: RM 300 (Fix) **Benefit**: EPF/ Socso / Annual Leave / Medical...
-
Customer Service Agent
4 weeks ago
Remote, Malaysia GNM Salon Apparel Full timeJoin GNM's E-Commerce team as a Customer Service Representative! We are looking for a dedicated professional who puts customers first and ensures top-notch service in every interaction. This is a fully remote position, allowing you to work from the comfort of your home. **Position**: Customer Service **Location**: Remote (Work from Home) **Job Type**:...
-
Customer Service Agent
4 days ago
Remote, Malaysia GNM Salon Apparel Full timeJoin GNM's E-Commerce team as a Customer Service Representative! We are looking for a dedicated professional who puts customers first and ensures top-notch service in every interaction. This is a fully remote position, allowing you to work from the comfort of your home. **Position**: Customer Service **Location**: Remote (Work from Home) **Job Type**:...
-
Customer Service Executive
1 week ago
Remote, Malaysia Heals Healthcare Full timeHeals Healthcare was established to improve systemic efficiencies for patients, healthcare providers, health insurers, employers and governments around the world. We are the most established gateway to 24/7/365 world-class coordinated outpatient care. Our fully integrated online-to-offline platform streamlines all aspects of primary healthcare into one...
-
Customer Service/ IT Helpdesk
2 months ago
Remote, Malaysia Swivelt Sdn Bhd Full timeWe are seeking an individual to fit the role of a Customer Support Executive to join our team. The role entails working closely with our other Customer Service Agents & Back Office team. This is a work from home position. The responsibilities are wide-ranging and varied. It is necessary to be able to communicate clearly and effectively with all areas of the...
-
Customer Service Agent
4 weeks ago
Remote, Malaysia GNM Salon Apparel Full timeWe're looking for a **Customer Service Agent **who'll be at the forefront of our customer service efforts, addressing inquiries, resolving issues, and providing stellar support across various channels. This role demands superb communication skills, empathy, and an unwavering commitment to excellence. **HOW TO APPLY** **PERKS & BENEFITS**: - Salary -...
-
Customer Service Agent
2 days ago
Remote, Malaysia GNM Salon Apparel Full timeWe're looking for a **Customer Service Agent **who'll be at the forefront of our customer service efforts, addressing inquiries, resolving issues, and providing stellar support across various channels. This role demands superb communication skills, empathy, and an unwavering commitment to excellence. **HOW TO APPLY** **PERKS & BENEFITS**: - Salary -...
-
Customer Service Representative
2 weeks ago
Remote, Malaysia CryptoChatter Solutions Full timeAbout Us: We are a dynamic and innovative company specialising in online customer support and services. We are committed to staying at the forefront of the fast-paced digital finance world, providing expert guidance and assistance to our clients' customers in navigating the complexities of digital technologies. **Job Description**: We are on the lookout for...
-
Customer Service Representative
1 week ago
Remote, Malaysia AAA CAPITAL INVESTMENT INC Full timeAs a mortgage lender company, we're thrilled and eagerly await your arrival with us! **Responsibilities**: - Provide outstanding customer service by addressing inquiries, concerns, and requests related to the loan process. - Maintain accurate records of customer interactions and transactions. - Collaborate with other departments to ensure seamless...
-
Customer Service Representative
2 weeks ago
Remote, Malaysia GNM Salon Apparel Full time**ABOUT US**: We are a fast-growing E-Commerce brand with many opportunities, looking to bring on the best in class **Customer Service Representatives**! *** HOW TO APPLY** **PERKS & BENEFITS**: - Salary - $3-$4USD/hr - Paid Time Off! - Health and dental insurance - Holiday Bonus! - Work from home! - We're growing fast, which means more chances of...
-
Customer Service Representative
3 days ago
Remote, Malaysia GNM Salon Apparel Full time**ABOUT US**: We are a fast-growing E-Commerce brand with many opportunities, looking to bring on the best in class **Customer Service Representatives**! *** HOW TO APPLY** **PERKS & BENEFITS**: - Salary - $3-$4USD/hr - Paid Time Off! - Health and dental insurance - Holiday Bonus! - Work from home! - We're growing fast, which means more chances of...
-
Customer Service Representative
1 week ago
Remote, Malaysia GNM Salon Apparel Full time**ABOUT US**: Join our rapidly expanding E-Commerce brand, teeming with exciting opportunities! We're on the lookout for top-tier** Customer Service Representatives** to join our stellar team. **HOW TO APPLY** **PERKS & BENEFITS**: - Salary - $3-$4USD/hr - Health and dental insurance - Paid Time Off! - Holiday Bonus! - Recognition and performance...
-
Customer Service Assistant
1 week ago
Remote, Malaysia Yong Kang Refresh Sdn Bhd Full timeJob Responsibilities: Handling all incoming customer queries and questions Providing the appropriate service and information Knowing our products inside and out so that you can answer questions Managing a team of junior customer service representatives Promote our service and successfully sign appointments Adhering to a company's policies and procedures at...
-
Mandarin Customer Service
1 week ago
Remote, Malaysia Gara Group Full timeMANDARIN (Native) CHINESE / ENGLISH (Proficient) - BILINGUAL CUSTOMER SERVICE REPRESENTATIVE - REMOTERESPONSIBILITIES: Remote positionREQUIREMENTS: Mandarin Chinese (Native) and English (Proficient) Required Spanish (Intermediate) / Desired Customer Service Experience Fast and reliable internet connection Technical Requirements: MAC OS Exercise discretion...
-
Customer Service Associate-japanese Speaker
3 weeks ago
Remote, Malaysia growthfn Full time**Responsibilities**: - Provide excellent customer service to Japanese-speaking customers - Assist customers with product inquiries, order status, and issue resolution - Coordinate with other departments to resolve customer issues promptly - Keep accurate records of customer interactions and transactions - Stay up-to-date with product knowledge and company...