Salesforce Consultant

7 months ago


Kuala Lumpur, Malaysia DKSH Full time

**Location**:Kuala Lumpur, MY, MY**Job Function**:Information Technology**Requisition Number**:149061**Description**:
**Job Summary**
We are seeking a detail-oriented, organized, and skilled Salesforce practitioner to join our team. You will be required to manage Salesforce projects, including implementations, enhancements, and customizations to drive business effectiveness and growth.

**General Responsibilities**
Salesforce Configuration and Enhancement
- Conduct thorough testing and ensure quality assurance of system changes before deployment.
- Facilitate user acceptance testing (UAT) and provide training and support to ensure successful adoption of new features and enhancements.
- Review, enhance and incorporate potential improvements.
- Work collaboratively with functional manager to facilitate business process owners' needs, communicate design solutions to maintain business operations.
- Identify potential issues/gaps, drive resolution to avoid customer impact and facilitate continuous improvement.
- Participate in data clean-ups as required to ensure a smooth experience for end users.
- Process Improvement
- Work closely with stakeholders, administrators, and developers to gather information and create documentation for key areas of our Salesforce orgs and integrated systems.
- Develop user guides, standard operating procedures (SOPs), and system documentation to support business and enhance understanding.
- Service Management
- Review, triage and resolve issues raised by end users.
- Review, enhance and incorporate potential improvements to defined standards, policies, and delivery processes.

**Functional Skills and Knowledge**
- Proven experience in Salesforce configuration, customization, and data management.
- Advanced knowledge of Salesforce Flow and Sharing Model.
- Experience with agile methodologies preferred.
- Self-motivated and proactive, with the ability to work independently and prioritize tasks.
- Salesforce certifications (such as Salesforce Certified Administrator) are a plus.
- An ability to quickly learn and understand business processes and how they are effectively digitalized.
- Experience working in Technology industry and a shared services environment with stakeholders in multiple countries would be a plus.
- Soft Skills
- A passion for working with Salesforce.
- Communication and presentation skills.
- Analytic thinking and problem solving.
- Detail and process oriented.
- High affinity with technology, innovation, and change.
- Ability to work independently.
- Ability to collaborate effectively with diverse teams.

**Education**
Bachelor's degree or equivalent in Information Technology, Computer Science, or a related field.
Work Experience
2+ years of experience as a Salesforce Administrator or similar role on the Salesforce platform.


  • Salesforce Consultant

    7 months ago


    Kuala Lumpur, Malaysia DKSH Corporate Shared Services Centre Full time

    About DKSH DKSH’s purpose is to enrich people’s lives by providing access to goods, services, and insights. United by our vision to be the trusted partner, we help companies grow in Asia and beyond across our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology. Delivering life-saving drugs to hospitals, bringing high-quality...

  • Salesforce Developer

    7 months ago


    Kuala Lumpur, Malaysia Nintex Full time

    **About Nintex**: At Nintex, we are transforming the way people work, everywhere. Nintex is the global standard for process intelligence and automation. Today more than 10,000 public and private sector organizations across 90 countries turn to the Nintex Process Platform to accelerate progress on their digital transformation journeys by quickly and easily...


  • Kuala Lumpur, Malaysia Capgemini Full time

    Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50...


  • Kuala Lumpur, Malaysia DKSH Full time

    **Location**:Kuala Lumpur, MY, MY**Job Function**:Information Technology**Requisition Number**:153693**Description**: **Essential Responsibilities** - Salesforce Configuration and Enhancement- Collaborate closely with product owners and business users to gather a clear understanding of business objectives and processes. - Create functional specifications...

  • Product Consultant

    7 months ago


    Kuala Lumpur, Malaysia Expert Event Solution Full time

    Consult our customer about their health issue. - Suggesting product prior to their needs. - Following up customer experience and mantainance of the product purchased. Pay: RM2,000.00 per month **Benefits**: - Opportunities for promotion - Professional development Schedule: - Fixed shift - Monday to Friday Supplemental pay types: - Commission pay -...

  • Sales Consultant

    2 weeks ago


    Kuala Lumpur, Malaysia cbs APAC Full time

    cbs Malaysia is the subsidiary of cbs, a leading international consultancy headquartered in Heidelberg, Germany. We deliver high-end quality consulting and technology services to large industrial corporations that run SAP. We are looking for a** Sales Consultant **who is passionate to grow with us in the APAC region. You will be an integral part of the...

  • Education Consultant

    7 months ago


    Kuala Lumpur, Malaysia McGraw Hill LLC. Full time

    Overview: **Education Consultant** We are on course to have another strong year and as we continue to grow, so does our team. We have a new opportunity for a motivated, driven, and learning-focused **What is this about?** Looking after our existing and targeted customers across Malaysia, whilst adopting a consultative selling approach, you will understand...

  • Zr 1900 job

    5 days ago


    Kuala Lumpur, Malaysia Avensys Consulting Full time

    **Responsibilities**: - To understand the full extent of the solution, integration components and how they fit into the Salesforce architecture. - Develop strategies to solve complex technical challenges. - Responsible for implementing solutions that support business requirements and drive key decisions that improve processes and productivity Key Skills -...

  • Sac Consultant

    7 months ago


    Kuala Lumpur, Malaysia Dentsu Aegis Network Full time

    Job Title: SAC Consultant **Job Description**: About dentsu International: Part of Dentsu Group, Dentsu International is a network designed for what’s next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. Dentsu delivers people-focused solutions and services to drive better...


  • Kuala Lumpur, Malaysia AS White Global Pty Ltd Full time

    **The Opportunity** Our client is looking for a **Customer Care Consultant** to be a part of their growing team based in our Manila ASW Global Office. Working closely with the Claims, Customer Care, and Broker teams, as a back office agent you will be responsible for ensuring a variety of support tasks are completed in a timely and accurate manner. You will...


  • Kuala Lumpur, Malaysia Hewlett Packard Full time

    At HP we don’t just believe in the power of technology. We believe in the power of people when technology works for them. To help you create. To make the digital tangible. To harness the power of human information. At HP we work to make what you do matter even more. At HP we ship more than 1 million printers per week and 48 million PC units annually. The...


  • Kuala Lumpur, Malaysia MyGENO.com Full time

    Position : Indoor Sales Consultant (Corporate) Salary : RM 2,500 - RM 5,000 Location : Kepong Working Days / Time : 8.30am - 5.30pm / Mon - Fri **Job Scope** - Acquire an in-depth understanding client requirement and competitively position company solutions to meet client’s needs - Tailor sales presentations and proposals for potential clients -...

  • Accounts Assistant

    3 weeks ago


    Kuala Lumpur, Malaysia TELCOWIN SDN BHD Full time

    Accounting assistants performs basic bookkeeping and administrative tasks, either in an accounting department of a company. Reconciling invoices and identifying discrepancies. maintaining records, preparing and sending invoices, handling debtor, and performing other administrative duties The abbreviations of TELCOWIN represents “TEL” as Telling, “CO”...


  • Kuala Lumpur, Malaysia AS White Global Pty Ltd Full time

    **The Opportunity** Our client is looking for an **Customer Care Consultant** to be a part of their growing team based in our Manila ASW Global Office. Working closely with the Claims, Customer Care and Broker teams, as a BackOffice agent you will be responsible for ensuring a variety of support tasks are completed in a timely and accurate manner. You will...


  • Kuala Lumpur, Malaysia Klook Full time

    **About Klook** Klook is the go-to travel and leisure e-commerce platform for experiences and services anytime, anywhere. Founded in Hong Kong in 2014 out of passion for discovery, our purpose today is to inspire and enable more moments of JOY. Even when the COVID-19 pandemic hit, we held on to our conviction and successfully unlocked the domestic travel...


  • Kuala Lumpur, Malaysia SOCAR Mobility Malaysia Full time

    Are you a talented and driven problem solver who would like to join our team in Kuala Lumpur? Someone with a startup mentality, who is capable of integrating into a multicultural team? SOCAR aims to change the way people in South East Asia move around by becoming the biggest car-sharing platform in South East Asia. We are currently the biggest player in...


  • Kuala Lumpur, Malaysia The Aicila Group Full time

    Type: Permanent Region: APAC Country: Malaysia City: Kuala Lumpur - Job ID: VRN2680 LI-SS1 Livestock Health Technical Manager - Malaysia Key Responsibilities: - Collaborate with sales and marketing teams to identify key customers for our health tracking system and farm consultation services, ensuring meticulous planning and execution. - Evaluate the...


  • Kuala Lumpur, Malaysia The Aicila Group Full time

    Type: Permanent Region: APAC Country: Malaysia City: Kuala Lumpur - Job ID: VRN2680 LI-SS1 Animal Health Technical Manager - Malaysia Key Responsibilities: - Collaborate with sales and marketing teams to identify key customers for our health tracking system and farm consultation services, ensuring meticulous planning and execution. - Evaluate the...

  • Partner Assistant

    7 months ago


    Kuala Lumpur, Malaysia cbs APAC Full time

    **Position**:Partner Assistant **Location**: Kuala Lumpur, Malaysia **Module**:SAP **Key Responsibilities**: - Overseeing Azure, AWS, and SAP portal management on a global scale to uphold cbs' Partner status. - Coordinating internally with the HR organization regarding Hyperscaler and SAP training sessions. - Inputting certifications and leads into...


  • Kuala Lumpur, Malaysia Career International FOS Search Full time

    Manage a portfolio of SMB clients with responsibility for growing revenue - Acquiring new advertisers within the small and medium business (SMB) space - Provide pre and post-sales support for all products - Provide product and tool support to improve clients’ experience and drive higher product adoption and spend - Become an expert on all Facebook...