Customer Service
2 weeks ago
**Responsibilities**:
- Handling customer general enquires, complaints, comments, feedback and other raising issues related to the company’s product.
- Handling customer issues and preparing reports on customer feedback and complaints
- Communicating and coordinating with internal departments to address customer needs.
- Following communication procedures, guidelines, and policies.
- Any other ad-hoc duties as and when assigned by Management
**Requirements**:
- Provide friendly and efficient service to customer.
- Respond to customer inquiries and resolve any issues in a timely and professional manner.
- Proficient in spoken Malay, prefer Muslim. Additional English verbal ability is an added advantage.
- Preferable with 1 year of working experience in the related field is an advantage.
- Freshgraduate are welcome as full training is provided.
- Ability to multi-task, prioritize, and manage time effectively.
- Strong communication, excellent problem-solving skill and presentation abilities are essential.
Pay: RM2,000.00 - RM2,500.00 per month
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