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Junior Network Partner Coordinator

4 weeks ago

Kuala Lumpur, Malaysia Swiss Re Full time

**About Swiss Re Corporate Solutions**

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime.

Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work.

**About the role**:
As a Junior Network Partner Coordinator, you will play an important role in the implementation of Global Programs by being the link between Swiss Re Corporate Solutions Producing Offices (Underwriters and Underwriting Assistants) and Network Partners (NP) around the world. You will ensure local policies are issued and serviced in line with our global clients' requirements, market regulations and service level agreements (SLAs), as well as support binder verification and financial booking team and technical accounting team with gathering and confirming the information from NPs.

**Key responsibilities**:

- Provide support in transactional business and coordination of local policy and invoice issuance process using our IT tools for a defined set of International Programs.
- Support the local policy quality control process, ensuring policies are issued in a timely and accurate manner, in adherence to SLAs and local policy requests.
- Support and monitor local premium collection process for Network Partners policies.
- Support Network Partner Statements of Account and coordinate clarifications within the team and internal stakeholders.
- Collect and document knowledge of individual Network Partners, their capabilities, market specifics and local regulations.
- Support process enhancement initiatives as well as the creation and maintenance of Standard Operating Procedures.
- Provide support in business reporting processes.

**About the team**:
The Network Partner Fronting Team is part of the International Program Operations team and manages the relationship between Swiss Re Corporate Solutions and the Network Partners. We work closely with many Swiss Re Corporate Solutions teams and Network Partners around the globe to win and service International Insurance Programs for Global Corporate Clients.

**About you**:
Professional Profile:

- University bachelor's degree or equivalent.
- Prior internship or professional experience in Operations, Finance, International Business or Insurance role will be an asset.

Languages:

- Fluent in Business English is a must.
- Any other language is an asset.

Personal Skills
- Team player with excellent communication skills.
- Ability to build and maintain effective relations in a multi-cultural environment
- Demonstrate strong communication and negotiation skills both verbal and written.
- Ability to handle multiple priorities, work independently and deliver high-quality products under pressure.
- Quality focused, attention to detail and solution oriented, persistent and thorough.
- Goal-orientation and willingness to continuous learning and improvement.

Prior international experience (living and working abroad or used to work within multinational team set-up) will be an asset.