1st Level Technical Support

Drafters process and create technical drawings using special software based on data received from the surveyor Ezam & Associates is a professional Geomatics and Land Surveying company registered with the Land Surveying Board of Malaysia on the 1st of February 2006. We provide service on Engineering Surveys, Cadastral Surveys, Hydrographic Surveys, and...

**Responsibilities**: - Actively troubleshoot to identify, assess, record, resolve and/or escalate incidents and service requests ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner. - Offering advice to end-users and customers on all in scope IT services, how to troubleshoot and...

ARC Tier 2 is responsible for provide second level technical support to NEC’s customers. ARC Tier 2 will work closely with Team Leads & Technical Support Engineers to achieve this purpose ACR Tier 2 functions and responsibilities (not limited) - Perform 2nd level troubleshooting on desktop and basic systems/network issues. - Remote or advance EUC...

**Responsibility**: - Provide professional technical advice or support to company sales team and customers; - Support and build good relationship with customers; - Perform system and product trouble shooting and other after-sales support; - Assist to create technical information like datasheet, manual and training materials; **Requirements**: -...

Responsible for the troubleshoot technical issues at project site, provide timely feedback and support the technical team among other duties. - Provide technical support for ICT hardware and software. (PCs, Macs, Laptops & other devices) - Configuring, implementing, testing, troubleshooting of ICT equipment. - Perform hardware and software installations,...

Job Scope - Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch...

At Celestica, we're looking for a skilled Senior Technical Support Specialist to join our team. As a key member of our engineering operations group, you'll be responsible for providing technical support and guidance to our engineers and technicians.You'll work closely with our engineering teams to troubleshoot complex technical issues and develop...

Job Summary:We are seeking an experienced Technical Support Engineer to join our team in Johor Bahru. As a Technical Support Engineer, you will be responsible for providing professional technical support to our customers, assisting the sales team on pre-sales inquiries, and performing product testing to better understand our products.

Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions - Provide First Call Resolution (FCR) technical support - Troubleshoot and investigate cause of user’s problem - Update work information with all troubleshooting steps used in the ticketing system - Set Incident to...

Project Engineer Job SummaryWe are seeking a highly skilled Project Engineer to join our team at Convergint Asia Pacific. In this role, you will be responsible for providing technical expertise to our clients, ensuring the successful delivery of security system projects. Your key responsibilities will include:Responsibilities:Providing technical guidance and...

**a) Identifying hardware and software solutions.** **b) Troubleshooting technical issues.** **c) Diagnosing and repairing faults.** **d) Resolving network issues.** **e) Installing and configuring hardware and software.** **f) Replacing or repairing the necessary parts.** **Salary**: From RM1,500.00 per month Schedule: - Day shift Ability to...

About DXC Technology: We are a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission-critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong...

**Responsibility**: - Provide professional technical advice or support to company sales team and customers; - Process with pre-sales job and build good relationship with customers; - Perform system and product trouble shooting and other after-sales support; - Assist to create technical information like datasheet, manual and training...

**Working Hours: 9am - 6.15pm (Mon - Fri)** **Company Background: IT Software** **DUTIES & RESPONSIBLITIES** - To upkeep and perform system maintenance of security and parking systems, and provide day-to-day system/technical support to users on all system related enquiries. - Assist in resolving software related technical issues with customers, contractors...

Monitor and maintain PIDS software and equipment working well and up to date the real time bus schedule - Create, administer and publish content in line with branding and marketing communication plan and strategy - Develop content and bus schedule on which platform and gate - Update the current bus operator by referring system support team - Provide...

Mechanical engineering technicians provide technical support to mechanical engineers in producing and manufacturing mechanical machinery. They help make designs and adjustments, and perform tests. They also develop layouts and drawings, collate and interpret data and write reports. Becoming the prestiged Contract Manufacturer for valued customers Diploma /...

Req ID: 106850 Region: Asia Country: Malaysia State/Province: Johor City: Johor Bahru We are looking for immediate potential talents to join our fun and exciting Quality team, which will be based in Senai, Johor **Kindly read the below description for the vacant position**: **Job title**: Technical Support, Quality **Job Location**: Senai,...

Job highlight· Training will be provided 公司将会提供培训Responsibility:· Assist the sales team on any pre-sales inquiries 协助销售团队进行任何售前咨询· Provide professional technical support to our customers 为客户提供专业的技术支持· Perform product testings to better understand our products...

Job DescriptionVisionGroup seeks a highly skilled Pre-Sales Consultant to join our team. As a Pre-Sales Consultant, you will play a critical role in driving business growth by engaging and following up with clients. Your primary responsibility will be to support the entire sales lifecycle, from gathering client requirements to developing technical solution...

About Mettler Toledo Our Opening and Your Responsibilities **Technical Support** - Responsible for representing the service solution to customers and at field events such as troubleshooting, repair, modification, calibration, verification, etc - PM / Cal for all level equipment - Installation of equipment - Attend to break-fix and customer technical...