Credit Control Officer

5 months ago


Bukit Bintang, Malaysia Miki Travel Sdn Bhd Full time

**Role Summary**:
**What you’ll be doing**:

- Liaise with customers, inter departmentally and cross functionally to resolve customer account queries/disputes.
- Responsible for generating operation reports for weekly account receivable and daily payment reminder
- Perform regular monitoring of customer(s) payment promises to ensure no broken payment promises.
- Ensure all outstanding balances or potential bad debts are being actively pursued in a professional manner.
- To be acquainted with and to ensure compliance with company collection policy and procedures.
- To proactively highlight and/or escalate aged open items to reduce DBO.
- Perform in-depth analysis on customer payment behaviors and review it progressively with the Team Lead.
- To follow-up with respective stakeholders to resolve dispute items and improve dispute resolution turnaround time.
- Prepare weekly and month end reporting timely and accurately.
- Perform ad hoc refund requests.

**Requirements**:

- Minimum of 3 years’ experience working in Credit Control in a sizable organization. Experience in the travel or service industry is a plus.

**Finance/Accountancy/Banking or equivalent.**
- Able to maintain the balance between flexibility and persistency on the policy when facing resistance.
- Attention to details, methodical, organized, and able to assess and promptly resolve problems.
- Able to set priorities and manage own time to meet deadlines and objectives within team.
- Immediate availability is preferred.

**Job Types**: Full-time, Permanent

**Salary**: RM3,000.00 - RM4,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- 13th month salary
- Performance bonus

Application Question(s):

- Able to start immediate?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Credit Control Officer: 2 years (preferred)



  • Bukit Bintang, Malaysia Reeracoen Malaysia Full time

    **Overview**: **Salary**: 3,200 MYR ~ 4,200 MYR**Industry**: Trading Firm- Ensure the effective and efficient performance of accounts receivable, accounts payable, journals, and general accounting functions. - Monitor business processes to ensure compliance with existing internal guidelines. - Maintain comprehensive checks and controls over the profit and...


  • Bukit Bintang, Malaysia Legend Creative Technology Full time

    Work location: Bukit Bintang, near MRT station Working hours: 5-day system, 24-hour shift system Basic salary: up to RM5000 without experience (higher for those with experience) Eligibility requirements: Careful and analytical Familiar with common office software, such as Excel, Word, etc.; Have good communication skills and teamwork spirit; Work...


  • Bukit Bintang, Malaysia Reeracoen Malaysia Full time

    **Overview**: **Salary**: 8,000 MYR ~ 10,000 MYR**Industry**: Trading Firm- Supervise the overall operation of Process Control Team. - Ensure business processing adheres to internal rule & guideline. - Provide advisory support to business departments regarding appropriate business processing and PC PIC, especially in complex business scenarios. - Maintain...

  • Front Office Assistant

    6 months ago


    Bukit Bintang, Malaysia MY HOTEL BUKIT BINTANG Full time

    As a Front Desk - Fresh Graduate, you will be the first point of contact for our guests. Your primary responsibilities will include greeting guests, checking them in and out, managing reservations, and addressing any guest inquiries or issues. **Responsibilities**: - Greet and welcome guests with a warm and friendly demeanor. - Check guests in and out...


  • Bukit Mertajam, Malaysia SHENMA CREDIT SDN BHD Full time

    We are currently looking for highly result driven and talented people to join and form part of our team. Please send us your detail particulars and explore a new environment with us! **A. ROLES & RESPONSIBILITIES** - Perform sales claim, legal & charge documentation verification on a timely basis and it requirements. - To segregate the loan document for...

  • Collection Officer

    6 months ago


    Bukit Mertajam, Malaysia SHENMA CREDIT SDN BHD Full time

    **Job description** **1.0 ROLES & RESPONSIBILITIES** a) Advising customers on their payment options and suggesting methods of payments. b) Responsible to identify new information of customer & conclude situation of customer in securing the payment. c) Educated customer about account status and make them to make payment without failed. d) Negotiating...

  • Collection Officer

    5 months ago


    Bukit Mertajam, Malaysia SHENMA CREDIT SDN BHD Full time

    **Job description** **1.0 ROLES & RESPONSIBILITIES** a) Advising customers on their payment options and suggesting methods of payments. b) Responsible to identify new information of customer & conclude situation of customer in securing the payment. c) Educated customer about account status and make them to make payment without failed. d) Negotiating...

  • Front Office Assistant

    5 months ago


    Bukit Bintang, Malaysia Ansa Hotel KL Sdn Bhd Full time

    **Key Responsibilities** - Delivers the basic standards and provide exceptional guest service at all times. - To greet all guests in a service orientated manner. - Maintains positive guest and colleague interactions with good working relationships. - Meets and greets all guests and assists with registrations. - Personally and frequently verifies that guests...

  • Field Visit Officer

    5 months ago


    Bukit Mertajam, Malaysia SHENMA CREDIT SDN BHD Full time

    **A.** **Key Roles & Responsibilities** - Responsible to identify new information of customer & conclude situation of customer in securing the payment. - Responsible to deliver field visit report in order to provide guidelines for file holders in their collection action planning. - Responsible to keep customer information safe. **B.** **Requirements** -...

  • Field Visit Officer

    5 months ago


    Bukit Mertajam, Malaysia SHENMA CREDIT SDN BHD Full time

    **A.** **Key Roles & Responsibilities** - Responsible to identify new information of customer & conclude situation of customer in securing the payment. - Responsible to deliver field visit report in order to provide guidelines for file holders in their collection action planning. - Responsible to keep customer information safe. **B.** **Requirements** -...


  • Bukit Bintang, Malaysia Reeracoen Malaysia Full time

    **Overview**: **Salary**: 25,000 MYR ~ 30,000 MYR**Industry**: Finance(Banking), Finance(Securities), Finance(Other)The incumbent will work directly with Chief Executive Officer, leading the IT financial planning, forecasting, strategising IT roadmap, managing and monitoring projects implementation within budget and timeline in-line with business growth. The...


  • Bukit Bintang, Malaysia Reeracoen Malaysia Full time

    **Overview**: **Salary**: 4,500 MYR ~ 7,500 MYR**Industry**: Retail, Real Estate- 【Role & Responsibilities 】 - Responsible for organizing and coordinating office operations and procedures in order to ensure organizational effectiveness and efficiency. - 【Accountabilities】- Understand market demand, perform market research and develop a feasible...

  • Duty Manager

    5 months ago


    Bukit Bintang, Malaysia Ansa Hotel KL Sdn Bhd Full time

    **Key Responsibilities** - Ensures that all Front Office employees deliver the Hotel's basic standard and provide exceptional guest service at all times. - To greet all guests in a service orientated manner. - Maintains positive guest and colleague interactions with good working relationships. - Assists in greeting and checking-in VIP and Long Stay guests. -...


  • Bukit Mertajam, Malaysia AEON Credit Service (M) Berhad Full time

    Job Responsibilities: - To achieve the monthly and yearly sales target as assigned by the management. - To execute marketing activities as directed by CSU Unit Head/ management. - To handle operational matters in accordance to departmental, company & regulatory bodies guidelines, IMS, procedures and policies. Job Requirements: - Bachelor's Degree in...

  • Account Clerk

    2 months ago


    Bukit Bintang, Malaysia Parkson Corporation Sdn Bhd Full time

    Check, update, process and maintain documents and records according to company’s requirements and compliance. - Organizes and maintains documentation filed in compliance with the company policies and statutory requirement. - Provide excellent routine administration support. - Maintains and upkeeps company’s assests, office equipment and vehicles -...


  • Bukit Bintang, Malaysia Reeracoen Malaysia Full time

    **Overview**: **Salary**: 3,800 MYR ~ 4,200 MYR**Industry**: Trading Firm- To ensure the accounts receivable, account payable, journals and general functions are performed in an effective and efficient manner. - To monitor business processes to ensure compliance with the existing internal guideline. - Maintain total check and control of profit and loss...

  • Admin HR Executive

    5 months ago


    Bukit Bintang, Malaysia Ayatt Management & Service Sdn Bhd Full time

    **Administrative Duties**: - Support all general office administration tasks. - Provide general support to management and other departments. - Manage reception duties including call handling and access card control. - Oversee incoming and outgoing mail distribution. - Coordinate courier services for parcel/document delivery. - Ensure office cleanliness and...


  • Bukit Bintang, Malaysia Reeracoen Malaysia Full time

    **Overview**: **Salary**: 6,000 MYR ~ 10,000 MYR**Industry**: Trading Firm, Other- General Purpose and Scope of Position: - The Sales personnel is responsible for maintaining existing customer (Petronas) relationship and to support Head Office in sustaining and establishing new business for both LNG and Hydrogen. Be able to work in teamwork. - Specific...

  • Front Office Assistant

    5 months ago


    Bukit Bintang, Malaysia K-CONSORTIUM SDN BHD Full time

    Welcome and greet guests - Answer and direct incoming calls - Inform guests of hotel rates and services - Make and confirm reservations for guests - Ensure proper room allocation - Register and check guests in - Confirm relevant guest information - Verify guest's payment method - Verify and imprint credit cards for authorization - Issue room keys and direct...


  • Bukit Mertajam, Malaysia SHENMA CREDIT SDN BHD Full time

    b. To be responsible for all incoming and outgoing mail. A register for outgoing mail shall be maintained. **Specific Responsibilities: - ** - Handle tough or complex customer issues by analyzing said problems and provide effective solutions in addressing customer complaints. - Use customer service practices and procedures to support and assist in...