Wfm - Real Time Analyst

Overview: **Job Summary**: - Manage activities and initiatives related to the effective implementation and ongoing usage of the **Workforce System (IEX)**: - Work with key internal and external business partners to conduct root cause analysis on issues impacting Contact Center performance, and communicate findings and resolution to the leadership team and...

Responsibilities: - Develop and implement Customer Service inbound and outbound contact strategies. - Maximize effectiveness of technology and manpower through direct involvement in forecasting and staffing (call volume, AHT, Adherence, Shrinkage, etc.) - Manage activities and initiatives related to the effective implementation and ongoing usage of the...

Job Responsibility - Attend custormer enquiries, assit and support sales conveying process - Build and maintain relationship with potential prospect - Source of property listing - To market properties for sale / rental - To provide excellent sales service to clients and customers - To execute marketing plans and follow up sales - To conduct negotiation on...

**Role**:Customer Service Analyst **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Quality assurance Mandarin english Must be fluent in speaking both Mandarin and English mandarin + english speaker - Quality Assurance Supervisor a....

Overview: Operational Security is responsible for overall compliance (either by direct management or support) to GISP Controls, Client Contractual Requirements, Physical Security, as well as Health & Safety, Fraud Investigations, Operational Support, and ownership of the Teleperformance risk assessment program...

Performing extensive public domain research on companies and individuals and translate non-English documents (if applicable) - Gathering the relevant information from internal and external sources - Analysing and summarising research findings in a timely and precise manner in accordance withthe relevant research requirements, procedures and legislation -...

**Role**:Quality Manager **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Quality Analyst skillsRequirement: - Native Japanese - Specific Experience : Preferred QA experience and travel experience. - Education: Above Diploma +...

At 754 Altera Semiconductor Technology (M) Sdn. Bhd., we are committed to delivering innovative FPGA solutions that empower businesses to innovate and excel.Our Vision:To become the leading provider of programmable logic solutions, driving business growth and operational efficiency through cutting-edge technology and expertise.Job Summary:We are seeking an...

**Job Scopes**: - Perform financial management duties including generating financial data, compiling and submitting reports, analyzing and assessing the financial performance against budget and rolling forecast. - Oversee the operations and development of the company’s finance departments including budgeting, financial reporting, conducting regular...

Company Description At Informa Tech, we believe that technology innovation is key to driving positive change in our society. We believe that digital inclusion underpins progress. And we believe that diversity in tech is central to a thriving industry. Our aim is to inspire the global technology community to build a better world by informing, educating, and...

_Open for Mandarin Speaker only_ As an analyst, you will be part of a team which **conducts extensive qualitative research** in the public domain to **identify risks pertaining to companies and individuals** and you may be required to **translate non-English documents into English**. You will **gather relevant information from internal and external...

**Responsibilities**: The Role: Delivery Analyst The Team: This position is for providing online fulfillment of customer orders which includes setting up entitlements and licensing in one or more delivery systems. Standards are accurate and timely entitlement and delivery of International and US online software and data products. The Impact: Duties include...

**Responsibilities**: As Capital analyst, the scope included below but not limited to: -Evaluates and analyzes financial information and business trends to develop reconciliations, variance explanations, risk assessments, and solutions. -Provides financial advice, consultation, and recommendation that significantly influence the decision-making process and...

Working in the World Check Risk Screening product, the Lead Research Analyst is required to maintain accurate information currency to support the growth of Refinitiv's Content business across the region. Join us today! **Role summary** As a Lead Research Analyst, you will conduct in-depth research on breaking news in Thailand regarding specific Anti-Money...

**Responsibilities**: **Position Summary** Working in the World Check Risk Screening product, the Assistant Research Analyst is required to maintain accurate information currency to support the growth of Refinitiv’s Content business across the region.**Role Responsibilities** - Conduct in-depth research on breaking news in China regarding specific...

**Responsibilities**: - Company Description - At Informa Tech, we believe that technology innovation is key to driving positive change in our society. We believe that digital inclusion underpins progress. And we believe that diversity in tech is central to a thriving industry. Our aim is to inspire the global technology community to build a better world by...

The FP&A Manager position at 754 Altera Semiconductor Technology (M) Sdn. Bhd. offers a unique opportunity to lead financial planning and analysis efforts, drive strategic decision-making, and manage a team of FP&A professionals.Key Responsibilities:Leadership & Team Management:Lead, mentor, and develop a team of FP&A analysts, ensuring high performance and...

754 Altera Semiconductor Technology (M) Sdn. Bhd. is a leader in programmable logic solutions, driving innovation in semiconductor technology by delivering high-performance FPGA (Field-Programmable Gate Array) solutions for various industries.Job SummaryWe are seeking an experienced FP&A Manager to lead financial planning and analysis efforts, drive...

**Role**:QA Lead **Timings**:Day Shift (Permanent) **Industry**:Other **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Organizational Management mandarin + english speaker - **Requirements.** - Degree in any discipline - 3 years customer service experience with minimum 2 years...

Job Description: - Proven experience in customer-facing roles (phone, chat, in person). - Passionate about delivering exceptional customer experiences. - Excellent communication skills, adaptable to different audiences. - Flexible problem-solving approach, committed to exceeding expectations. - Thrives in a team environment, eager to learn and grow. -...