Customer Retention Executive

2 weeks ago


Kajang, Malaysia Engage People Sdn Bhd Full time

Develop and execute customer engagement programs, including personalized offers, loyalty programs and feedback mechanism.
- Respond to customer queries and address service complaints in a timely manner.
- Gather feedback from customer to understand their preferences, concerns and suggestions and analyze customer data to identify trends and opportunities for improvement.
- Collaborate with the sales team to increase revenue from repeat customers.
- Develop product presentations and demonstrations to customers.
- Provide excellent customer services and ensure customer satisfaction.
- Provide and presenting customer behavior reports.

Preferred skills
- Excellent communication and interpersonal skills.
- Proficiency in customer relationship management (CRM) software.
- Creative thinking and the ability to develop engaging customer experiences.
- Familiarity with fashion trends and an understanding of customer preferences in the fashion industry.

**Job Type**: Permanent

**Salary**: RM2,500.00 - RM3,000.00 per month

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Kajang: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Fashion: 1 year (preferred)

**Language**:

- Bahasa (preferred)
- English (preferred)



  • Kajang, Malaysia ProAuto Drive Sdn Bhd Full time

    JOB RESPONSIBILITIES - Ensure retention by working closely with Insurance Department, Branch Sales Manager and Sales Advisors for the upcoming appointment / service to avoid lapses as when needed. - To attend to enquiries from walk in customers and incoming calls in promptly and gentle manner with proper greetings. - Assist with execution of Customer...


  • Kajang, Malaysia JAY BROTHER SDN BHD Full time

    **CUSTOMER RELATION EXECUTIVE-SALES** Role Description This is a full-time on-site role for a Customer Relations Executive-Sales at PROTON TTDI Kajang. The Customer Relations Executive will be responsible for handling customer inquiries, resolving complaints, and ensuring customer satisfaction. Provide full assistance to the Marketing Manager - To...

  • Business Executive

    2 weeks ago


    Kajang, Malaysia Coway Malaysia Full time

    We are looking for aspiring Business Executives that are willing to explore lucrative profits in business within the Malaysian market. Position available : 10 person only (first come first serve) Requirements: Age 18- 30 years old Able to come to office in Kajang MKH Avenue Own transport Office working enviroment Monday to Friday (10am - 5pm) Direct...

  • Customer Assistant

    5 days ago


    Kajang, Malaysia BasicToday Sdn Bhd Full time

    **SYARAT MEMOHON**: - BOLEH MULA SEGERA - FULL TIME SAHAJA - SIHAT TUBUH BADAN - TIADA PENGALAMAN BOLEH MEMOHON, LATIHAN DISEDIAKAN **SKOP KERJA**: - MEMPROMOSIKAN PRODUK & PRODUK DEMONSTRASI KEPADA PELANGGAN - BEKERJA DALAM KUMPULAN - EVENT / ROADSHOW - SUASANA KERJA YANG MENARIK KELEBIHANAN: - BONUS & ELAUN - PELUANG KENAIKAN PANGKAT KE PERINGKAT...

  • Business Executive

    1 week ago


    Kajang, Malaysia Coway Malaysia Full time

    We are looking for aspiring Business Executives that are willing to explore lucrative profits in business within the Malaysian market.Position available : 10 person only (first come first serve)Requirements:Age years oldAble to come to office in Kajang MKH AvenueOwn transportOffice working enviromentMonday to Friday (10am - 5pm)Direct wasap available to link...

  • Custom Executive

    3 weeks ago


    Kajang, Malaysia Ohta Precision (M) Sdn. Bhd. Full time

    Min 3-5 years’ experience solely in LMW management. - Must have a valid KEK certificate. - Manage customs documentation for import and export. - K9 preparation for Sub-contractor, Local buyer and Scrap buyer - Renewal of company LMW License & Bon Am. - Renewal of part exemption list & Scrap and Schedule Waste exemption - Liaise with suppliers, customers,...

  • Customer Services

    4 weeks ago


    Kajang, Malaysia ESCCO MATERIALS SDN BHD Full time

    Salary : RM1,800.00 - RM4,000.00 per month, depends on the qualification and experience. - Handling new & existing customer enquiry. - Provide services support & documentation support to customer - Handling administrative support such as data entry, assist sales-person to track order. - Daily operation Invoice & DO, delivery arrangement, support customer...

  • Custom Executive

    1 week ago


    Kajang, Malaysia Ohta Precision (M) Sdn. Bhd. Full time

    Min 3-5 years' experience solely in LMW management. Must have a valid KEK certificate. Manage customs documentation for import and export. K9 preparation for Subcontractor, Local buyer and Scrap buyer Renewal of company LMW License & Bon Am. Renewal of part exemption list & Scrap and Schedule Waste exemption Liaise with suppliers, customers, and...

  • Customer Services

    1 week ago


    Kajang, Malaysia NWA MANAGEMENT SERVICES Full time

    Customers services marketing and develop and execute marketing campaigns. Perform market and client behavior. Create reports on marketing performance. Maintain schedules for marketing initiatives.Firma perakaunan, percukaian dan setiausaha syarikat yang berdaftar dengan Malaysia Institute or Accountant dan Suruhanjaya Syarikat Malaysia. Firma memerlukan...

  • Customer Services

    1 week ago


    Kajang, Malaysia ESCCO MATERIALS SDN BHD Full time

    Salary : RM1, RM4,000.00 per month, depends on the qualification and experience. Handling new & existing customer enquiry. Provide services support & documentation support to customer Handling administrative support such as data entry, assist salesperson to track order. Daily operation Invoice & DO, delivery arrangement, support customer urgent delivery...

  • Contract Executive

    3 weeks ago


    Kajang, Malaysia Cable Line Electrical & Engineering Sdn Bhd Full time

    **Responsibilities**: - Prepare and submit contractual claim not limit to progress claim, retention sum, variation order, and finalized project accounts in timely basis - Follow up closely with client’s person-in-charge on payment collection. - Prepare and evaluate sub-contractor’s monthly claim. - Assist on project forecast and cash flow analysis. -...


  • Kajang, Malaysia NEW ERA SALES (M) SDN BHD Full time

    a) Conduct Service Reminder to customer through SMS and phone call to ensure consistent service intakes of dealership. b) Coordinate and record customer's appointment booking and plot the capacity planning to ensure smooth flow of operations in Service Department. c) Conduct Post Service Follow Up with customers to measure customer satisfaction for...


  • Kajang, Malaysia NEW ERA SALES (M) SDN BHD Full time

    a) Conduct Service Reminder to customer through SMS and phone call to ensure consistent service intakes of dealership. b) Coordinate and record customer's appointment booking and plot the capacity planning to ensure smooth flow of operations in Service Department. c) Conduct Post Service Follow Up with customers to measure customer satisfaction for...


  • Kajang, Malaysia NEW ERA SALES (M) SDN BHD Full time

    a) Conduct Service Reminder to customer through SMS and phone call to ensure consistent service intakes of dealership.b) Coordinate and record customer's appointment booking and plot the capacity planning to ensure smooth flow of operations in Service Department.c) Conduct Post Service Follow Up with customers to measure customer satisfaction for improvement...

  • Contract Executive

    4 weeks ago


    Kajang, Malaysia Cable Line Electrical & Engineering Sdn Bhd Full time

    **Responsibilities**: - Prepare and submit contractual claim not limit to progress claim, retention sum, variation order, and finalized project accounts in timely basis - Follow up closely with client’s person-in-charge on payment collection. - Prepare and evaluate sub-contractor’s monthly claim. - Assist on project forecast and cash flow analysis. -...

  • Customer Services

    1 week ago


    Kajang, Malaysia NWA MANAGEMENT SERVICES Full time

    Customers services marketing and develop and execute marketing campaigns. Perform market and client behavior. Create reports on marketing performance. Maintain schedules for marketing initiatives. Firma perakaunan, percukaian dan setiausaha syarikat yang berdaftar dengan Malaysia Institute or Accountant dan Suruhanjaya Syarikat Malaysia. Firma memerlukan...

  • Sales Executive

    7 days ago


    Kajang, Malaysia KAJANG Full time

    Mitsubishi FUSO trucks and used trucks sales **Job Description**: As a Sales Executive, you will play a crucial role in our sales department's success. You will be responsible for driving sales targets, and ensuring exceptional customer service. Your responsibilities will include: - Managing customer inquiries and providing effective solutions. -...

  • Retails Assistant

    3 weeks ago


    Kajang, Malaysia A1 DISTRIBUTION SDN BHD Full time

    1. SHOP SOUP (WILL BE NOTIFIED BY THE MANAGER) 2. WELCOME EVERY CUSTOMER WHO ENTERS THE STORE 3. KNOW EVERY PRODUCT IN THE STORE 4. PROVIDE SERVICE TO THE CUSTOMERS WHO ENTER AS BEST AS POSSIBLE. 5. ACTIVE WITH SOCIAL SITES 6. GOOD AT MAKING SHORT VIDEOS 7. KNOW HOW TO MAKE A LIVE BROADCAST ON SOCIAL MEDIA (LEARN) 8. NOT ASHAMED AND ASHY 9. CHEERFUL,...

  • Customer Service

    3 weeks ago


    Kajang, Malaysia Fig Metal Industries Sdn Bhd Full time

    **JOB RESPONSIBILITIES** 1. To be responsible for the coordination and execution of the marketing plan. 2. Plan, implement and manage public relations strategies. 3. Organize and manage various Public Relations cum as Marketing activities. 4. Collaborate with the marketing team to maintain consistency with the corporate brand. 5. Communicate with client...

  • Account Executive

    1 week ago


    Kajang, Malaysia YYZ Bina Resources Full time

    Job Summary Handle full set of trading accounts, end month closing and bank reconciliation for subsidiaries account. Handle AP, AR, GL and Finalise annual P&L and Balance sheet and highlights abnormal/irregular transaction to Management. Prepare annual budgeting & costing, analysis trend and identify the actual vs budget variances. Prepare subcontractor...