Manager - Personal Financial Svc Credit
7 days ago
If you are looking to excel and make a difference, take a closer look at us
- Job Function & Knowledge
- To oversee the end-to-end collections & recovery for Mortgage Pre IL.
- To ensure that the Delinquency % and IL % are kept mínimal by effective management of Pre IL net flow and IL new Inflow
- To plan and implement strategies by using data & scorings for Mortgage Pre IL.
- Ability to plan & execute calling strategy such as sms strategy, risk based queuing, DCA strategy and etc
- To improve and streamline the collection processes to achieve collections effectiveness and productivities.
- To monitor centers’ performances and review their half-yearly and yearly appraisal.
- To guide, monitor and to achieve the target set on a month-to-month basis.
- To review the worklist assignment for collectors
- To assist HOD to plan and execute new and existing Collection policies and procedures
- To effectively run and conduct UAT for projects assigned from time to time
- To ensure strict adherence to all credit policies, procedures, BNM guidelines, and compliance.
- To ensure staff comply with the standard procedures, policies, guidelines and compliance.
- Education/Qualification
- Diploma/Degree Holder
- Experience
- Minimum 5 years Credit Collections/Recovery Experience
- About Hong Leong Bank_
- We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China._
- We seek to strike a balance between diversity, inclusion and merit to achieve our _
- mission of infusing diversity in thinking and skillsets into our organisation._
- are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. _
- Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation._
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