Manager - Personal Financial Services Credit

2 months ago


Petaling Jaya, Malaysia Hong Leong Bank Full time

If you are looking to excel and make a difference, take a closer look at us
- Analyze and review daily and monthly performance.
- Ensure the accounts are worked and followed-up thoroughly and in a timely manner.
- Ensuring the staff achieve their daily and monthly target.
- Negotiate with customers on settlement of account, whenever necessary.
- Ensure legal processes are timely executed
- Monitor and provide team performance run rate and post mortem of accounts
- To identify potential business closure or distress market segment & highlight the same to policy team
- Perform field work including site visitation whenever necessary
- Constantly guide, coach and supervise the collection staff on the daily collection activities to meet business goal
- Consistently review on improving the internal process & explore on initiatives to achieve cost savings
- Participate in department’s initiatives
- To improve & streamline collection processes to achieve collections effectiveness & productivities
- To support Collection’s driven digitization & optimization initiatives to improve the productivities in operations
- Works closely with SME Account Management Unit, Early Care Department & Group SME to provide updates &

feedbacks on delinquent SME accounts.
- Display strong communication, interpersonal and decision-making skills.
- Good self - discipline, able to work to deadlines and multiple tasks
- Good interpersonal skills, patience in handling difficult situations and problem - solving attitude.
- Good and strong leadership skills.
- Liaison person to attend to all queries & meetings for CGC, AKPK & Bank Negara pertaining to SME portfolio
- About Hong Leong Bank_
- We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China._



  • Petaling Jaya, Malaysia Hong Leong Bank Full time

    If you are looking to excel and make a difference, take a closer look at us Functional (job responsibilities) - Engage customers for cross sell purpose via phone in promoting HLB credit cards / personal loan by using probing, qualifying and closing skills. - Generate additional leads through referrals for acquiring New-To-Bank customers. - Cross sell and up...


  • Petaling Jaya, Malaysia Hong Leong Bank Full time

    If you are looking to excel and make a difference, take a closer look at us Job Responsibilities: - To coordinate within the department for risk, compliance controls and audit matter affecting departments - To develop and provide guidance to all Consumer Collections Units in completing self-assessment - To implement a plan for checking and/or perform...


  • Petaling Jaya, Malaysia Affintive Sdn Bhd Full time

    We are seeking a dynamic and detail-oriented Financial/Credit Analyst to join our team. In this role, you will play a pivotal part in assessing financials, perform credit analysis, structuring loans, assessing risk compliance. You will have great financial acumen and credit analysis skills, strong industry insights, and analytical abilities help Small to...


  • Subang Jaya, Malaysia AEON Credit Service (M) Berhad Full time

    **Job Responsibilites**: - Accountable for the development and maintenance of credit policies, procedures, and guidelines to meet portfolio goals, credit line management and the execution of routines to monitor a full spectrum of process and performance MIS. - Manage overall portfolio asset quality for entire credit spectrum across multiple products to be...


  • Subang Jaya, Selangor, Malaysia Hong Leong Bank Full time

    If you are looking to excel and make a difference, take a closer look at usFunctional (job responsibilities) Engage customers for cross sell purpose via phone in promoting HLB credit cards / personal loan by using probing, qualifying and closing skills. Generate additional leads through referrals for acquiring New-ToBank customers. Cross sell and up sell to...


  • Petaling Jaya, Malaysia Hong Leong Bank Full time

    If you are looking to excel and make a difference, take a closer look at us The Personal Financial Services Business Operation Manager’s key responsibility is to lead and manage a team of Operation Executive and to support and monitor our HQ MDS Sales Team operational functions and to build up the processes that meet our business objectives. Business...


  • Petaling Jaya, Malaysia Siemens Energy Full time

    A Snapshot of Your Day In your role as Credit Management Analyst: Process Ownership - You will work in a team of domain experts, in which your tasks include clarification of accounting issues, analysis of errors, initiation of any necessary corrections and involvement in process improvement activities or initiatives, if needed with support from the Credit...

  • Asst Manager

    3 weeks ago


    Petaling Jaya, Malaysia Hong Leong Bank Full time

    If you are looking to excel and make a difference, take a closer look at us 1)Aggressively source and book new credit card customers for the bank. 2) Responsible to meet monthly targets and minimum standard of performance. 3) Develop and maintain strong relationship with current and new customer. 4)Attend road shows and etc when required. 5)To actively...


  • Subang Jaya, Selangor, Malaysia Hong Leong Bank Full time

    If you are looking to excel and make a difference, take a closer look at usJob Responsibilities: To coordinate within the department for risk, compliance controls and audit matter affecting departments To develop and provide guidance to all Consumer Collections Units in completing selfassessment To implement a plan for checking and/or perform onsite audit on...


  • Subang Jaya, Malaysia AEON Credit Service (M) Berhad Full time

    Conduct in-depth analysis of credit portfolios to assess performance, identify trends, and evaluate risk exposure. - Utilize data insights to make informed decisions and recommend adjustments to credit strategies as needed. - Oversee the development, maintenance, and enforcement of credit policies and procedures. Ensure compliance with regulatory...


  • Petaling Jaya, Malaysia Hong Leong Bank Full time

    If you are looking to excel and make a difference, take a closer look at us - Develop strong relationship with HLA agency to encourage submission for mortgage products. Closely track and monitor agency’s acceptance and execution performance. - Continuously provide training, coaching and guidance to agents regarding department process flow, bank policies...

  • Asst Manager

    3 months ago


    Petaling Jaya, Malaysia Hong Leong Bank Full time

    If you are looking to excel and make a difference, take a closer look at us Functional _(job responsibilities)_ - To assist to preparing related assistance program dashboard for all related department including BNM request. - To attend and prepare necessary information requested by Auditor To act as coordinator on any system rectifications between users...


  • Petaling Jaya, Malaysia Gogobuddy Recruitment Full time

    **An MNC Providing Lighting Solutions (George Town, Penang)** The role leads an international team of 8-9 staff and is responsible for the global Credit Management function (except US and Europe) including Collection. **Required**: - At least 8 years of experience in Credit Management with expert knowledge in the analysis of financial statements. -...


  • Petaling Jaya, Malaysia Tec D Full time

    **Job Purpose**: This position will oversee the Credit & Collections function of TD Malaysia Operations. You will lead credit management and analysis, the cash collections process, and ensure teams deliver timely reporting in accordance with corporate guidance and timelines. This position shall report to Regional Credit Director and work closely with...


  • Subang Jaya, Malaysia AEON Credit Service (M) Berhad Full time

    **Responsibilities**: - To review, draft and update existing / new Credit Management Group policies, procedure, manual, form and template. - To ensure compliance with regulatory requirements, ISO standards, internal policies and procedures. - To in charge on audit related matters for Credit Management Department. - To update and highlight to management on...


  • Petaling Jaya, Malaysia Bjak Full time

    **About Us** Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. **Role Overview** As a Product...

  • Credit Management

    3 weeks ago


    Petaling Jaya, Malaysia EPS Ventures Sdn Bhd Full time

    **Position: Credit Management & Collection Analyst** **Location: Petaling Jaya** **Tenure: 1-yea**r **contract ( convert to permanent )** **Working Hour: Normal Working Hour** **Salary: Up to RM6K** **Responsibilities**: - Resolve Simple Collection Issues, Perform Collection Follow Up On Potential Credit Risk Accounts With Significant Past Due...


  • Subang Jaya, Selangor, Malaysia AEON Credit Service (M) Berhad Full time

    Job Description: To handle AKPK files and ensure individual AKPK collection target set Management is achieved. To register, abort, withdrawal, reschedule and reinstate AKPK cases. To prepare / generate the documentation. (e.g., Release Letter, Settlement Proposal, Refund.) To prepare and submit the AKPK Monthly Report and Master list to the Unit Head or...


  • Subang Jaya, Malaysia AEON Credit Service (M) Berhad Full time

    **Job Description**: - To adhere with Company's internal policies and guidelines as well as BNM and any regulatory requirements. - To attend and resolve customer complaints and service request related to collection from various channels. - Investigating, define the root cause, validity of the complaint and resolving customer and 3rd party complaints and...


  • Petaling Jaya, Malaysia YTL Cement Full time

    **Position**: Executive, Credit Management As a Credit Management Executive, you will be responsible for performing debt recovery and credit assessment tasks which are part of the credit management function to manage the overall risk exposure of the business. **Key Responsibilities** **Debt Recovery** - Prepare supporting documents to initiate legal...