Customer Service Team Leader

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

Customer Service Team Leader, Kuala Lumpur Customer Service Team Leader is responsible for the day-to-day customer service operations for Travel Retail APAC unit, with primarily focus on order management-related tasks/queries for the assigned sub-region/customer group/key accounts. Besides maintaining a strong working relationship with our external...

This individual collaborates cross-functionally to lead a team working to achieve high customer satisfaction from order placement to order fulfillment. This may include key account management, order status, returns, e-commerce live chat, and customer engagement. This role acts as the direct supervisor leader to a group of customer service...

This individual collaborates cross-functionally to lead a team working to achieve high customer satisfaction from order placement to order fulfillment. This may include key account management, order status, returns, e-commerce live chat, and customer engagement. This role acts as the direct supervisor leader to a group of customer service...

About Zeal Holdings LimitedJob Overview:We are seeking a highly skilled Customer Service Team Leader to join our team in Greater China Market. This is an excellent opportunity for someone who wants to take on a leadership role and contribute to the growth of our organization.Key Responsibilities:Lead and supervise a team of customer service...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

**Role**:Team Leader **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service Key Skills: Japanese language Team Leader BPO Voice Process Team Leading Travel Accounts BPO Operations Travel Processes inbound and outbound process Team lead operation operation team leader...

**Position**: Customer Service Associate **Salary**: RM1,800.00 - RM2,100 per month **These are the benefits in your career with us**: - Fun and exciting working environment - Lucrative remuneration package - EPF, SOCSO, and Medical coverage - Strategic location (walking distance to all major public transportation modes) - Professional training & training...

**Responsibilities**: - RM500 - to - RM5000Benefits

About Zeal GroupWe are a product-focused company passionate about growth, innovative technology, and collaboration. Our Customer Service department is instrumental in helping our clients navigate our products and services.As we strive to exceed customer expectations, we are looking for a Customer Service Team Leader to oversee our customer support...

**Requirements**: **Team Leadership**: - Inspire and empower a team of customer service representatives, guiding them towards success. - Set clear performance goals, provide regular feedback, and conduct performance evaluations to drive continuous improvement. - Cultivate a positive and collaborative team environment that fosters growth and...

Are you a talented and driven problem solver who would like to join our team in Kuala Lumpur ? Someone with a startup mentality, who is capable of integrating into a multicultural team? TREVO is SOCAR's newest evolutionary addition to the car-sharing ecosystem - a peer-to-peer marketplace! TREVO aims to change not just the way people in South East Asia move...

Company OverviewSea Group is a leading global consumer internet company, committed to improving the lives of individuals and businesses in our region through financial services enabled by technology. Our mission at SeaMoney is to better the lives of people and businesses in our region with innovative financial solutions.Job DescriptionManage a team of...

**The Opportunity** AS White Global is hiring a** Service Desk Team Leader **for a global insurance company in Australia. This company was established more than 100 years and is looking for a Service Desk Team Leader who will ensure that service level is achieved by optimizing productivity and delivering superior customer service. **Key...

Job DescriptionWe are seeking a highly motivated and experienced Team Leader to join our team at AEON Co. (M) Bhd. (Retail). As a Team Leader, you will be responsible for leading a team of sales staff and ensuring that they provide excellent customer service.The ideal candidate will have strong leadership skills, excellent communication skills, and the...

Join Our Leadership TeamTDCX Inc. is seeking a highly skilled and experienced Team Leader Customer Experience to join our leadership team. In this role, you will be responsible for the day-to-day management of our contact centre, ensuring that we deliver exceptional customer experiences.You will develop, review, and distribute daily, weekly, and monthly...

**Job no**: 521650 **Brand**: Product and Technology **Work type**: Full time **Location**: Kuala Lumpur, Malaysia **Categories**: Information & Technology FCM is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology...

Job Brief A Call Center Team Leader plays a pivotal role in overseeing and managing a team of call center agents, ensuring smooth operations and exceptional customer service. Their job brief includes: - Supervising and leading a team of call center agents to meet performance targets. - Monitoring call center processes to enhance customer satisfaction and...

Responsibilities About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of...

Company OverviewGREAT EASTERN is a well-established market leader and trusted brand in Singapore and Malaysia, providing insurance solutions to customers through multiple channels.With over S$100 billion in assets and more than 16 million policyholders, GREAT EASTERN offers a wide range of insurance products to meet diverse customer needs.Job DescriptionAs...