Business Travel Manager- Asia Pacific

2 weeks ago

Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full time

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.

We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.

Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity, orientation, and background. At BASF, careers develop from opportunities.

**Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region?**

**Do you want an open, supportive, and caring working environment?**

**Do you view your development needs seriously as we do?**

**If YES, then take your career to the #NextLevel with BASF **

**Objectives of the Position**
- Align, drive and steer global, regional travel and local operational strategies: implement, administer, coordinate and enforce policies/requirements and procedures. The scope is defined as end to end travel process for business travel management within the region.
- Be an advocate for all businesses and functions within that country/country cluster.

**Main Tasks***

**Steer and manage travel program**
- Implements and support a detailed Business Plan, which includes initiative, goals and objectives with global travel management team.
- Manage the implementation of global business travel initiatives, policies and programs in Asia Pacific
- Serves as the main point of contact for the organization and Global travel manager for local demand-oriented service provision.
- Ensure maximizing business productivity and minimizing overall costs on a regional level.
- Support and enable demand-oriented service provision and system support: support the operations, vendor/ contract management, and implementation of the travel program.
- Communicate effectively any updates and changes within the BASF travel program with internal & external stakeholders.
- Relationship owner and primarily focus on future improvements, escalations, and ensuring demands of the business are interpreted correctly by FCM.
- Ensure the effective management of operational risk and governance for the Business Travel portfolio.
- Ensure country alignment with group strategic intent for the partnership.
- Set goals for FCM based on People Cluster, APAC.
- First point of escalation between business and FCM.
- Lead regional change management for transformation activities for the partnership in conjunction with the Global Business Travel and FCM. Implements and support a detailed Business Plan, which includes initiative, goals and objectives with global travel management team.
- Leads definition and implementation of country training/ development/ communication needs.
- Support the development of policies/ process/ innovation and changes.
- Accountable in ensuring compliance for FCM related matters
- e.g. audit, legal, compliance topics

**Vendor Management**
- Support Travel Service providers resources and close any service quality gaps
- Support local (country) travel coordinators and Global Procurement Team & Global Travel Manager on all RPF (annual hotel/airline and TMC)

**Travel Service Consultation**
- Enable & support regional divisions and local travel coordinators being the regional advocate to implement, administer, coordinate, enforce requirements and procedures in each division/country within the region.
- Benchmark against regional and local market trends and provide recommendations for the travel program within the region on an ongoing basis.

**Requirements**:

- Education: Bachelor Degree in Travel and tourism/ hospitality or related field
- Working Experience: Minimum 5+ years in relation to travel management, online booking tools, payment and expense solutions, understanding local travel regulations within each region
- Technical & Professional Knowledge:

- Excellent interpersonal and communication skills with ability to work with colleagues across different cultures within Asia Pacific
- Demonstrated organizational, project management and reporting skills
- Detail orientated, being able to multi-task, ability to work under pressure and have a sense of urgency
- Proven verbal/written communication skills
- Demonstrated working relationship with travel related vendors.
- Able to manage a team

**BASF Asia-Pacific Service Centre was established in 2005. Located in Kuala Lumpur, the regional service hub has approximately 1,100 employees and growing. Focused on being a competency and digitalization driven hub, it also provides quality functional and know-how services in the areas of finance, controlling, human resources, real estate and facilities management, communications, environmental, health and safety, procurement, import-export order management, and information services to BASF companies and affiliates in the Asia Pacific region. BASF also has two other regional hubs located in Berlin, Germany, and Montevideo, Uruguay that cover the Europe and Americ

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