Analyst, Import Export Operations, Asia Pacific

6 months ago

Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full time

**_Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region?_**

**_ Do you want an open, supportive, and caring working environment?_**

**_ Do you view your development needs seriously as we do?_**

**_ If YES, then take your career to the #NextLevel with BASF _**

**Objectives of the Position**
- Managing and maintenance of all inbound and outbound Transportation management and documentation processes in support of assigned countries.
- Archiving of all applicable documentation in accordance to company and regulatory guidelines
- Proactively escalate cases of deviations in transportation activities to bring shipment back on track in meeting defined and agreed delivery dates.
- Meet defined service levels and any agreed qualitative requirements pertaining core transportation and documentation scope of work.
- Support monitoring and evaluation of service provider’s performance referring to agreed KPIs and conduct periodic quality reviews.

**Main Tasks**
- Responsible on logistics fulfilment processes (including SAP TM maintenance and process adherence) for all import and export shipments by working closely with country import export team and hub-based overseas delivery services community.
- Responsible to analyze issues and manage where possible, escalate to country and/or import export for attention or improvements required.
- Non-conformances management (NCM) and issue log maintenance and ensure reported issues are addressed with corrective action (if applicable)
- Consolidate and prepare import / export operational reports to management and other relevant stakeholders.
- Participate in system and new process flow testing where required.
- Initiate continuous improvement initiatives and issue resolution of supply chain issues pertaining inbound and outbound transportation management on behalf of assigned countries.
- Participation in import export community meetings / activities where required and support service provider management and service delivery performance in assigned countries from global services hub.
- Other tasks and activities as assigned, relevant to the competency and skillset of this role and for development purposes.

**Requirements**:
Education
- Degree / Diploma (with relevant work experience) in Logistics/Supply Chain/Business Management or related field

Working Experience
- 1-3 years in handling Import/Export logistics / order management & documentation, liaison with logistics service providers. Experience in SAP and chemical industry preferred

Technical & Professional Knowledge
- Knowledge in SAP system (Transport Management & Material Management Module) preferred.
- Proactive team member who takes ownership and shows persistence to achieve results and exceed expectations.
- Ability to work independently on problem solving and identifying solutions.
- Good interpersonal skills and a team player
- Good command of written and spoken English is necessity.
- Proficiency in Japanese's language both written and spoken preferred.

**BASF Asia-Pacific Service Centre was established in 2005. Located in Kuala Lumpur, the regional service hub has approximately 1,100 employees and growing. Focused on being a competency and digitalization driven hub, it also provides quality functional and know-how services in the areas of finance, controlling, human resources, real estate and facilities management, communications, environmental, health and safety, procurement, import-export order management, and information services to BASF companies and affiliates in the Asia Pacific region. BASF also has two other regional hubs located in Berlin, Germany, and Montevideo, Uruguay that cover the Europe and Americas regions.

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