Customs Asia Pacific

3 months ago


Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full time

**_Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? _**

**_Do you want an open, supportive, and caring working environment?_**

**_ Do you view your development needs seriously as we do?_**

**_ If YES, then take your career to the #NextLevel with BASF _**

**O**bjecti**v**es of t**h**e **P**osi**t**ion**

The Customs Analyst is responsible for all customs related activities required within KL hub. The role’s objectives:

- To enable business focus and delivery of service excellence from hub to support business needs.
- To support hub customs operations related service requests, KPI reporting, dashboard and admin support.
- To support compliance within BASF supply chain operational processes regarding Foreign Trade (Customs and Trade Control).

To support any improvement and process implementation to ensure agreed service level with cost control and in compliance with governmental regulations and BASF company policies.

**M**ain** Areas of Responsibilities and Key Activities**

1. Delivery of Customs service to business
- Collaborate cross-functionally with internal working partners in support of trade compliance, supply chain, and general company objectives and projects
- Support business unit queries related to customs such as duty or tax review and analysis
- Support request for customs data and reporting and analysis as necessary
- Support organizing meeting with countries and any business review as necessary
- Hub Customs operational responsibilities:

- Support hub operational service activities including bill of exchange update, customs import/ export related documentation, issuance and verification, and basic HS code and duty rate maintenance in SAP or customized database
- Act as a key user for FTCC tools which support the customs ruling on HS classification, value and country of origin
- Management of service mailbox including setup, access, out of office reply, retention and trouble shooting
- Management of share point / team folders including access, retention and record keeping policy adherence
- Support operational reports generation for customs operations monitoring, including alerts and analysis
- Support performance or KPIs reporting for customs operations including alerts and analysis
- Support the data preparation required for dashboards, including alerts and analysis
- Support the standardization of reporting of departmental and organizational measurements
- Support the automation of routine data collection and develop reporting processes that aids operational performance management
- Support the process documentations for customs hub operations
- Support the operational dialogues and review scheduling for hub with countries and business
- Customs Compliance responsibilities:

- Support Customs Compliance related assessment, health checks, audit and its documentation
- Support Customs brokers’ related assessment, health checks, audit and its documentation
- Support operational and service documentation including work instructions
- Process and system improvement responsibilities
- Support process harmonization and efficiency in Customs and Foreign Trade and share best practice in Asia pacific
- Support any digitalization initiatives or automation for customs process and operations
- Support any system upgrade or enhancement related review and testing

**Edu**c**a**t**i**o**n***
- Bachelor degree in any technical discipline, preferably Supply Chain Management

**W**o**r**k**in**g **E**x**pe**r**i**e**n**c**e**
- Minimum 2-3 years relevant experience in Customs and Foreign Trade; familiar with Supply Chain operations

**T**e**c**hn**i**c**a**l & **P**r**o**f**e**ss**i**o**n**a**l **Knowledge**
- Experience in customs, trade law and practices of chemical and non-chemical products is desirable
- Good Microsoft office knowledge
- Good analytical and work management skill
- Good knowledge of SAP and SAP GTS is highly desirable

BASF Asia-Pacific Service Centre was established in 2005. Located in Kuala Lumpur, the regional service hub has about 1,200 employees and growing. Focused on being a competency and digitalization driven hub, it also provides quality functional and know-how services in the areas of finance, controlling, human resources, real estate and facilities management, communications, environmental, health and safety, procurement, import-export order management, and information services to BASF companies and affiliates in the Asia Pacific region. BASF also has two other regional hubs located in Berlin, Germany, and Montevideo, Uruguay that cover the Europe and Americas regions.



  • Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full time

    **_Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? _** **_Do you want an open, supportive, and caring working environment?_** **_ Do you view your development needs seriously as we do?_** **_ If YES, then take your career to the #NextLevel with BASF !_** **Objectives of the...

  • Customs Asia Pacific

    5 months ago


    Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full time

    **_Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? _** **_Do you want an open, supportive, and caring working environment?_** **_ Do you view your development needs seriously as we do?_** **_ If YES, then take your career to the #NextLevel with BASF !_** **Objectives of the...


  • Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full time

    **_Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? _** **_Do you want an open, supportive, and caring working environment?_** **_ Do you view your development needs seriously as we do?_** **_ If YES, then take your career to the #NextLevel with BASF !_** **Objectives of the...


  • Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full time

    We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future. We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress. Not only your performance but also your personality matter to us, regardless of gender, age,...


  • Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full time

    **_Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region?_** **_ Do you want an open, supportive, and caring working environment?_** **_ Do you view your development needs seriously as we do?_** **_ If YES, then take your career to the #NextLevel with BASF !_** **Objectives of the...


  • Kuala Lumpur, Malaysia SRG ASIA PACIFIC SDN. BHD. Full time

    To attend inbound calls pertaining customer concerns and inquiries related to service communication product. To assist customer and maintain high professionalism to customer. To escalate cases and follow up with customer. To achieve monthly KPI performance. SRG ASIA PACIFIC, Established in 1996, SRG Asia Pacific Sdn Bhd has continuously progressed as a...


  • Kuala Lumpur, Malaysia Lesaffre Full time

    Company Description Lesaffre is a French multinational which has more than 160 years of history, and is a global key player in yeasts and fermentation. The Company designs, manufactures and markets innovative solutions for Baking, Food taste & pleasure, Health Care and Biotechnology. Its Business Unit Biospringer benefits from the expertise of its parent...


  • Kuala Lumpur, Malaysia Teach For All Full time

    **Position Summary** The core responsibilities of this position involve designing and managing the operational and programmatic systems that support the work, progress, and collaborations of the Asia Pacific Head of Region, regional team, and partners. The Chief of Staff maintains an overall picture of progress across the region towards Teach For All's...


  • Kuala Lumpur, Malaysia SRG ASIA PACIFIC SDN. BHD. Full time

    Call center agents handle incoming or outgoing customer calls for a business. They call existing and prospective customers to promote goods and services. They also obtain sales and arrange sales visits. SRG ASIA PACIFIC, Established in 1996, SRG Asia Pacific Sdn Bhd has continuously progressed as a premier leading communications provider of outstanding...


  • Kuala Lumpur, Malaysia LESAFFRE GROUP Full time

    Domaine d'activité- IT- Catégorie- Baking- Localisation- Kuala Lumpur, Malaysia- Type de contrat- Permanent Contract- Experience- 5 to 10 yearsDescription de l'offre - Functional coordinator of the IT head of all sub regions of Asia Pacific. - Ensure the group IT policies and procedures are correctly followed, especially on security. - Ensure the Group IT...


  • Kuala Lumpur, Malaysia SRG ASIA PACIFIC SDN. BHD. Full time

    Interact with customers via telephone to provide information and assistance Professionally handle high volume of inquiries from customers Achieve productivity standards and goals while maintaining the highest level of customer service Able to resolve the calls within the agreed SLA (Service Level Agreement) You will be accountable for meeting individual...


  • Kuala Lumpur, Malaysia SRG ASIA PACIFIC SDN. BHD. Full time

    DUTIES AND RESPONSIBILITIES:Professionally Interact with customers via phone to provide information and assistance and to manage Outbound & Inbound services for Winback & Collection of Involuntary Churn OperationsTo reconnect and reactivate customers account to be active and to recover any amount owed to ManagementCollection Treatment/Process Flow for...


  • Kuala Lumpur, Malaysia Allianz Full time

    TAX MANAGER, ASIA PACIFIC Entity: Allianz SE Singapore Branch 42783 | Finance & Accounting | Professional | Non-Executive | Allianz Singapore | Full-Time | Permanent #L1-RS1 **What you do** You will Tax Advisory and Planning - Provide proactive support to implement opportunities for enhancing tax management effectiveness andappropriate tax risk mitigation...


  • Kuala Lumpur, Malaysia Sika Full time

    **Company Description** Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protecting in the building sector and motor vehicle industry. Sika has subsidiaries in 103 countries, manufactures in over 400 factories, and develops...

  • Regional Sales Manager

    5 months ago


    Kuala Lumpur, Malaysia Dynisco-Viatran (M) Sdn Bhd Full time

    **Position Overview**: The Regional Sales Manager is responsible for the day-to-day sales management efforts for the assigned group of countries in the Asia Pacific Selling Region. They are responsible for the management of the sales distribution network within assigned territory to foster the achievement of business growth and revenue goals for its line of...


  • Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full time

    **Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region?** **Do you want an open, supportive, and caring working environment?** **Do you view your development needs seriously as we do?** **If YES, then take your career to the #NextLevel with BASF !** **Objectives of the Position** - This...

  • IT Audit Manager

    5 months ago


    Kuala Lumpur, Malaysia Allianz Malaysia Full time

    31958 | IT & Tech Engineering | Professional | Non-Executive | Allianz Malaysia | Full-Time | Permanent **How can building relationships lead to building outcomes with impact?** The Audit Manager is responsible to Performing audits in the Allianz Asia Pacific (AZAP) region and be the data analytics champion. **You'll be responsible for**: - The Audit...

  • Admin Sales Support

    5 months ago


    Kuala Lumpur, Malaysia SRG ASIA PACIFIC SDN. BHD. Full time

    SRG ASIA PACIFIC, Established in 1996, SRG Asia Pacific Sdn Bhd has continuously progressed as a premier leading communications provider of outstanding services. Headquartered in KL Sentral, Kuala Lumpur, we are uniquely positioned to be globally connected, both physically as well as technologically. Comprising of energetic, enthusiastic and creative...


  • Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full time

    **_Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? _** **_Do you want an open, supportive, and caring working environment?_** **_ Do you view your development needs seriously as we do?_** **_ If YES, then take your career to the #NextLevel with BASF !_** **Objectives of the...


  • Kuala Lumpur, Malaysia SRG ASIA PACIFIC SDN. BHD. Full time

    DUTIES AND RESPONSIBILITIES - Manage files to be referred to panel lawyers - Ensure files are submitted in a timely manner for the respective actions per datelines - Obtain & monitor responses from lawyers on files referred - Provide feedback and information required on the cases worked on - Follow up with customers on payment arrangements - Monitor listing...