Restaurant Manager

5 months ago


Kuala Lumpur, Malaysia JP Caliber Full time

**Job Description: Outlet Manager**

Department : Operations
Location : Manja, Kuala Lumpur
Working Hours : 9 hours (shift based)
Working Days : 6 off days per month
Direct Report : 1 person

**Company Benefits**:

- 30% bill discount at Vin’s Restaurant & Bar, Velvet Lounge & Manja KL.
- 10% bill discount at The Food Company (TFC)
- Staff birthdays
- Will receive a RM 100.00 cash voucher from any outlet under OFG at the end of the birthday month. (Upon Confirmation)
- Laptop provided
- Mobile phone and company phone line
- Profit sharing incentives
- Training and coaching (Mentoring programme)
- Allowances
- All statutory deductions will be paid according to the law

**Outlet P&L Performance**:

- Ensure achievement of key performance indicators (KPIs) in P&L, including profit margins, food cost, beverage cost, and labor cost.
- Forecast and communicate monthly, weekly, and daily sales targets to staff.
- Verify accuracy of products received from suppliers and ensure correct invoicing.
- Record accurate details of items transferred out of the outlet using a costing calculator.
- Timely submission of invoices, service notes, and petty cash receipts to the finance department.
- Effective management and tracking of petty cash.
- Conduct weekly and monthly inventory checks.

**Operational Performance**:

- Conduct Opening/Closing Manager Walkthrough, ensuring staff adherence to checklists.
- Oversee daily ordering for kitchen and floor based on schedules and par levels.
- Monitor daily kitchen prep, ensuring adherence to prep list par levels and recipe cards.
- Enforce compliance with service standards and SOPs, conducting regular restaurant walkthroughs.
- Replenish small ware monthly based on set par levels.
- Ensure adherence to monthly maintenance schedules and prompt fixing of damaged equipment/infrastructure.
- Diligently recruit staff according to par levels.
- Enforce cleaning duties roster and plan weekly staff schedules.

**Brand Marketing**:

- Update Daily Insta Stories and plan and execute monthly marketing endeavours as per outlet Dashboards guidelines.

**Communication**:

- Brief new staff about the Employee Handbook and OFG Culture and Code of Conduct.
- Conduct daily briefings/training in the kitchen and on the floor.
- Organize weekly meetings for all staff and perform weekly management meetings.
- Maintain communication through daily logs, relevant WhatsApp groups, and communication tools.

**Finance**:

- Ensure correct cash handling procedures, packing, and sending to the finance department.

**Requirements**:

- Diploma or degree in a relevant field.
- Minimum 5 years of relevant working experience in restaurant/food service management.
- Age: Less than 40 years old.
- Strong understanding and adherence to Standard Operating Procedures (SOPs).
- **Personality**:

- **Time Management **:Juggling various tasks and responsibilities requires effective time management. Prioritizing tasks and delegating when necessary are key skills.
- **Detail-Oriented **:Paying attention to details ensures that all aspects of the restaurant, from service to cleanliness, meet high standards.
- **Problem-Solving **:Addressing customer concerns and resolving issues promptly is important for maintaining a positive reputation.

**Job Types**: Full-time, Permanent, Contract

**Salary**: From RM4,000.00 per month

**Benefits**:

- Meal allowance

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Tips

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Restaurant Management: 4 years (preferred)


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