Chief Scrum Master

5 months ago


Malaysia IntersoftKK Full time

Malaysia

**Experience**: Scrum Master Engineer

**Skills**:Scrum Master Engineer

Job Responsibilities- Develop and cultivate group dynamics in and across squads including mediating conflicts; empowering and facilitating teams to make decision; promoting self-organization of the team the squads- Keeps the teams focused on delivery and value realization being attentive and eliminating teams’ distractions and impediments- Creates a safe environment for team members, demonstrates exemplary listening skills & asks insightful questions to explore alternative perspectives.- Pass the Agile and Scrum values to the team by serving as a mirror to the team, reminding them of their commitments and continuously improving processes- Enable the team to keep the big picture, sharing company insights, connecting the team to the business and other programs and teams effectively and enabling effective business partnership- Models transparency and builds trust across teams.- Facilitates scrum ceremonies across Digital Ecosystem, at a multi-squad level (Sprint Planning;
Sprint Grooming Sprint Reviews and Retrospectives).
- Anticipate problems and actively remove impediments.- Supports with capability enablement, working with chapter leads.- Help the team to align scrum tools (e.g. storyboard, burndown charts, backlogs, etc.) as needed.- Lead & support all Engage 2021 activities from a PIIX commitment perspective with full support from IT CX&E Strategic Theme Digital Area Lead and Customer Engagement Lead.

Job Requirements
- Agile SCRUM qualified and must have hands on experience in implementing Agile practices in complex multi-squads’ delivery
- 3 or more years’ people management experience
- Must have at least 10+ years’ experience in complex, transformation program management
- Proven experience as a successful and decisive leader in strategic, cross-functional, matrix

environments
- Experienced managing complex initiatives with ambitious milestones in high-pressure
circumstances
- Experience customer engagement/experience strategy; has technical and business domain
knowledge in customer engagement processes, systems and tools
- Exceptional attention to detail and organizational skills
- Self-led in identifying and solving problems, taking a collaborative approach when needed
- Comfortable in a fast-paced, dynamic, and changing environment.
- Committed to self-development and willingness to operate outside of their comfort zone.
- Able to build great relationships with our key stakeholders
- Ability to begin projects from project inception right through to operationalization
- Actively build teams’ capability
- Strong interpersonal skills including mentoring and coaching

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