Customer Contact Centre

If you are a motivated and enthusiastic individual looking for a new challenge, we invite you to apply for the position of Executive Contact Centre at Prudential Hong Kong Limited.As an Executive Contact Centre, you will be responsible for managing a team of Customer Service Executives and ensuring that they meet and exceed customer standards and...

We are looking for a skilled Contact Centre Specialist to join our team. As a Contact Centre Specialist, you will be responsible for handling inbound calls, providing personalized customer service, and ensuring quality assurance.Main Responsibilities:To achieve first call resolution where possible and follow up with customers on unresolved issues.To perform...

About the RoleWe are seeking a highly skilled Contact Centre Representative to join our team at OCBC Bank. As a Customer Service Executive, you will be responsible for handling customer calls, resolving queries and providing personalized service.ResponsibilitiesTo attend to inbound calls and enquiries over various range consumer financial products and...

Exceptional Customer Service: A Key Differentiator:Our team is dedicated to delivering world-class customer experience through our contact centre operations.About Our Team:We are a dynamic team of professionals passionate about delivering exceptional customer service.Job Summary:We seek a highly motivated individual to join our team as a Customer Service...

**Customer Service Executive (Contact Centre)** **-** **(**240001GE**)** **Services** - To attend to inbound calls enquiries over various range consumer financial products and services - To handle calls professionally by providing accurate and timeline information and able to provide effective solution to customer’s queries. - To provide personalized...

About the RoleThis is an exciting opportunity to join our Contact Centre team as a Customer Service Executive. You will be handling inbound calls from customers, responding to their queries and resolving issues in a professional and timely manner.

About the RoleThis is an exciting opportunity for a motivated and results-driven individual to join our team as a Contact Centre Executive. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing timely solutions.You will have the opportunity to work with a dynamic team and develop your skills and knowledge in...

About the JobThe Multilingual Contact Centre Agent is responsible for handling customer inquiries and resolving issues in multiple languages, including Mandarin and Cantonese.You will be part of a dynamic team that values collaboration, innovation, and continuous improvement.As a Multilingual Contact Centre Agent, you will have the opportunity to work on...

Are you passionate about delivering exceptional customer experiences? Do you have a knack for problem-solving and enjoy working in a fast-paced environment? If so, we invite you to apply for the position of Contact Centre Team Lead.In this role, you will lead a team of Customer Service Executives and ensure that they meet and exceed customer standards and...

Are you passionate about delivering world-class customer service? Do you have excellent communication skills in Mandarin and Cantonese?About the RoleThis role offers a unique opportunity to join the Shangri-La Shared Services Sdn Bhd team as a Customer Service Executive.Opportunity to work in a shift environment (24/7 operations)Able to learn new skills and...

We are looking for a highly motivated and results-driven Contact Centre Representative to join our team at Prudential Hong Kong Limited.In this role, you will be responsible for delivering exceptional customer service via telephone, providing polite, professional, and accurate responses to customer inquiries, and managing customer expectations and displaying...

Welcome to Prudential Hong Kong Limited, where we pride ourselves on our commitment to customer excellence. As a Contact Centre Executive, you will play a vital role in shaping our customer experience.About the Role:Provide expert-level support to customers via phone, resolving their queries and concerns in a timely and effective manner.Maintain accurate...

Customer Service Representative (Contact Centre) Who we are American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80...

**Singapore Contact Centre** - Handling customer inquiries and providing assistance: The contact centre team responds to customer queries, provides information about insurance policies, and assists with claims and policy changes. - Resolving customer complaints and escalations: The contact centre team addresses customer complaints, investigates issues, and...

**Hong Kong Contact Centre** - Handling customer inquiries and providing assistance: The contact centre team responds to customer queries, provides information about insurance policies, and assists with claims and policy changes. - Resolving customer complaints and escalations: The contact centre team addresses customer complaints, investigates issues, and...

Job DescriptionThis is an exciting opportunity to join our dynamic Contact Centre team as a Customer Service Executive. In this role, you will be responsible for delivering top-notch customer service, responding to customer queries, and ensuring seamless interactions across multiple channels.Main Duties:To manage customer relationships, address customer...

Job SummaryCigna Healthcare is seeking an experienced Voice and Contact Centre Support Technician (L2) to join their team. This role is critical in ensuring the smooth operation of all Voice and Contact Centre components, providing level 2 support, and configuring new services.ResponsibilitiesProvide expert-level technical support for Voice and Contact...

**Benefits**: - **Basic salary + Shift Allowance + KPI Incentives**: - **Training session provided & office location nearby LRT station** - **Exposure to banking industry and international market** **Responsibilities**: - Handle inbound calls enquiries for various range consumer financial products and services & cross-sell bank products and services when...

Req ID: 4344 **Job Description**: **Summary**: Managing inbound contacts from customers on Bank's product and services by providing accurate information and taking appropriate action in a clear, courteous and professional manner. **Duties & Responsibilities**: - Attend to all inquiries, requests and complaints received via calls to Bank Islam Contact...

About The PositionCigna is seeking a highly skilled Voice and Contact Centre Support Technician (L2) to join their team. As a key member of the Voice Team, this individual will be responsible for providing level 2 support, configuring new services, and ensuring the smooth operation of all Voice and Contact Centre components.Main ResponsibilitiesDeliver...