Learning & Development Executive (F & B Industry)
7 months ago
**Responsibilities**:
- Identify training needs and analysis of the employees which focusing on continuous improvement and career development plan.
- To bridge the skills gaps among employees to meet Company’s objectives.
- Conduct training to all employees based on monthly/quarterly training schedule.
- Developing and implementing learning and development programmes in line with Company objectives and business needs.
- Review and revise training contents and materials to ensure all the operating processes, procedures and systems are in line and up to date.
- Conducting various training such orientation programs, on-the-job training for new hires and existing staff and refreshment training.
- Communicating with management, departmental heads and team members to ensure all training needs are met.
- Ability to design and formulating the training and development programmes, conduct assessments and evaluating the result for all level.
- To ensure that all training records/database are properly filed, update and maintain into the system and to generate accurate monthly reports accordingly.
- Working closely with departmental heads and other business units in order to establish standards operating procedures (SOPs).
- Prepare and handle staff training internal training and on-the-job training for wholly own and franchisees.
- Coordinate, negotiate and liaise directly with external training provider for upcoming training programmes that meet the Company’s requirements.
- Ensure adherence to the Company's work policies, ethics and regulations.
- Able to work independently and producing results is vital.
- Follow all procedures in accordance to the Company’s operations manual and SOP.
- Undertake any other special assignments, ad-hoc jobs or related duties as specified by the management and use your best endeavours to fulfil and complete your tasks as required in a timely manner.
- Any additional and ad-hoc tasks that may be delegated by the Management and/or any other person/person nominated by the Management.
**Job Requirements**:
- Applicants must possess at least Diploma or Bachelor’s Degree in Human Resource Management or Business Studies/Administration or equivalent.
- At least three (3) years of working experience in a related field as a Trainer/Training Executive.
- Preferably specialized in Food/Beverage/Restaurant Service industry is an advantage.
- Certified Train-The-Trainer by HRD Corp is an added advantage.
- Possess good communication skills, strong leadership and with interpersonal skills as well.
- Computer literacy in Microsoft Office (PowerPoint, Excel and Word).
- Must be fluent/well-versed in English both oral and written.
- Excellent presentation skills and ability to work independently.
**Job Types**: Full-time, Permanent
**Salary**: RM3,000.00 - RM5,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Supplemental pay types:
- Yearly bonus
Application Question(s):
- Expected Salary?
**Education**:
- Diploma/Advanced Diploma (preferred)
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