Restaurant Manager

5 days ago


Puchong, Malaysia Cpi Food Concept Sdn Bhd Full time

**Responsibilities**:

- Essential Duties and Responsibilities:
- Manage daily Front of the House and Back of the House restaurant operations.
- Conduct training to new hire during probation to ensure job familiarity.
- Develop and enforce policies and procedures for restaurant operations internally and externally.
- Maintain and ensure high customer service level.
- Solve operational problems i.e. staff issues, internal conflict amongst employees, and customer complaints.
- Responsible to handle and manage employee issues by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counselling, and disciplining employees.
- Appraise staff performance and provide feedback to improve productivity.
- Maintain safe, secure, and healthy environment by complying with legal regulations.
- Uphold the image & identity of the outlet by selling the right products ad also maintaining high standard of staff grooming.
- Coach new and current employees on proper customer service practices.
- Perform other related duties as required or as assigned.

**Benefits**:

- EPF
- SOCSO
- Annual Leave


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