Customer Support Assistant

Liaising with clients for FCL / LCL / Export shipments arrangements, documentations and inquiries. - Coordinating with ocean carriers, hauliers, warehouses and local vendors for shipments arrangement and deliveries. - Ensure the preparation of quotation time basis with sufficient details and follow up. - Attend & assists indoor meetings with customer on...

Job DescriptionUnderstand Customer operations and needs, to identify the proper level of service performance to be monitoredDecide the best approach towards the Customer in resolving operational issues, both in terms of feasibility, time schedule and cost impactInfluence Customer operational standards, proposing Helicopters sen/ice solutions (Sen/ice Plans,...

Seeking a highly organized individual to join our team as a CDZ Assistance (Runner). In this role, he/she will play a crucial part in supporting the customs brokerage process by facilitating the seamless movement of goods through customs. Responsibilities will include as follow: - Collect & pass customs declaration paper (K1,K2,K3,K8 and K9) for assessment...

Open Position: Customer Service Support, Medical Division (Pharmaceutical Company) A pharmaceutical company is currently hiring a Customer Service Support, Medical Division to join them in the Selangor companyKey responsibilities include:Holds a Diploma/Degree in Healthcare related subjects with more than 1 year working experience. Recognize interactions...

**Responsibilities**: The role holder is responsible for supporting the admissions process, maintaining the student database and ensuring the smooth processing of new student admissions. - Administers students’ admissions, student visa, other documents, policies and procedures, rule and regulations in compliance with the Ministry of Education and academic...

JOB DESCRIPTION 1. Creating and processing invoices. 2. Sending invoices and monthly statements to customers. 3. Handle enquiries from sales team and management on invoicing and payments. 4. Liaising and assisting warehouse team to ensure all orders are delivered on time. 5. Assisting warehouse team to do random and annual inventories count. 6. Sending...

Handling Import shipment - Handle customers inquiries - Service new and existing customers and follow up on bookings & shipments - Communicate with customers regarding disposition of Freight - Information updated with overseas offices agent - Follow up container movement and transportation **Competency requirements**: - Computer literate - Good in...

Schedule outbound and inbound shipments - Provide input and complete freight bills - Assist with the communications with carriers when issues arise - Make recommendations with regard to transportation, routing, carrier selection and assist to meet customer requirements - Prepare and review invoices, BL, AWB, HBL, MBL for accuracy - Prepare Invoices, Bill of...

Company Description Smart Management Consultancy and Resources (SMCR) is an education, consultation, training, and recruitment firm located in Petaling Jaya. As a company, we are committed to empowering individuals through education and providing comprehensive solutions for businesses. Our mission is to assist our clients in achieving success in their...

Make the most of it in a career with SRKK. Whether you are a strategic thinker, a digital innovator, a tech wizard, or a business problem solver, you will find an exciting career path in the forefront. There is never a typical day at SRKK and that is why we love it here! At SRKK, you will be exposed to extraordinary opportunities in building a rewarding...

Job Responsibilities - Responding to requests within a timely manner with appropriate level of urgency and follows up with customers on all issues. - Escalates and coordinates Service Desk requests to appropriate support groups. - Assists in the installation, training, maintenance, troubleshooting and repair of desktop technology hardware and software and...

WORKING LOCATION: PULAU INDAH - ASSIST IN HANDLING IMPORT AND EXPORT SHIPMENT **Salary**: RM1,500.00 - RM2,500.00 per month Schedule: - Day shift - Monday to Friday - Weekend jobs

[Job Description]Customer support for a major American food delivery companyThree types of customers contact us by phone, chat, and email≪Main inquiries≫*Orderers: How to use the app, incorrect delivery, delays to scheduled delivery time, etc.*Delivery partners: Absence of customers after arrival, app malfunctions, damaged products, etc.*Restaurants:...

To assist Customer Service on order processing and prepare shipping documents (access to SAP and OTM platform) - To handle, co-ordinate, liaising with production, warehouse, freight forwarders and shipping liners pertaining to shipments - To liaise with Importer, Exporter, Forwarders, Transporters, Custom Department and other government agencies related to...

**Key Responsibilities**: - Assist with data entry, bookkeeping, and administrative tasks as directed by the companies accountant. - Prepare and maintain accurate financial records, including invoices, receipts, and payment records. - To assist present company part-time account for reconcile bank statements and vendors/ clients statement. - Assist with...

Job Responsibilities - Provide administrative assistance and support to Sales Teams - Produces reports based on the sales of employees in the sales department. - Meets with people internally (Promoter/Merchandiser/Marketing) to compile reporting. - Process and check the monthly claims submitted by Sales Teams. - Train new promoters to make sure they meet...

**ABOUT THE ROLE**: You will be based in the Customer Care Department assisting to carry out key handing over to purchasers upon vacant possession (VP) and joint inspections with purchasers. **WHAT YOU WILL GET IN RETURN**: - Supportive and positive real life working experience - Continuous learning opportunities - Internship allowance **WHAT YOU WILL...

Key Responsibilities: 1. Assist the sales team in achieving sales targets by supporting their daily activities. 2. Respond to customer inquiries and provide information about the company's services. 3. Prepare and follow up on sales quotations, contracts, and orders. 4. Maintain accurate and updated sales records, including customer details, sales...

**Company Overview** The company is a Singapore based company, offering a one-stop total logistics solutions. Its expertise includes - Airfreight & Seafreight (Import & Export), Transhipment Cargoes, Consolidation Services, Custom Brokerage, Warehouse, Distribution & Packing Services, Projects & Exhibition Cargoes, Cargo Insurance and...

Handle customer enquiries regarding products, orders, and delivery status on online platform e.g., live chat. - Handle customer complaints and follow-up with the disposition actions - Review or approve return and refund from all e-commerce platform as per customer request. - Process and follow up returns and refund procedures. - Provide information about our...