Customer Support

Job DescriptionUnderstand Customer operations and needs, to identify the proper level of service performance to be monitoredDecide the best approach towards the Customer in resolving operational issues, both in terms of feasibility, time schedule and cost impactInfluence Customer operational standards, proposing Helicopters sen/ice solutions (Sen/ice Plans,...

Open Position: Customer Service Support, Medical Division (Pharmaceutical Company) A pharmaceutical company is currently hiring a Customer Service Support, Medical Division to join them in the Selangor companyKey responsibilities include:Holds a Diploma/Degree in Healthcare related subjects with more than 1 year working experience. Recognize interactions...

Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...

Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...

Maintain Office/Customer Network and Devices (Computers, Laptops, Server, Printer) - Perform troubleshooting to diagnose for Surveillance (CCTV, Alarm, Door Access, Fingerprint) Equipments, Applications and Computer Equipments - Application Remote Support (CCTV and Security Applications, Computer Applications) - Assist installation & maintenance of...

**Customer Service Clerk** The objectives and functions of Customer Service can be seen as the duties and responsibilities undertaken by the Customer Service Clerk, which encompass three elements: - Customer Service - Advisory Service - Information Management & Sales These encompass the following aspects: 1. One Stop Center that provides customer-friendly...

We are excited to offer an opportunity for a recent graduate to join our team as an Indoor Sales Support. This role is perfect for individuals who are eager to kick-start their career in sales and customer service in a supportive and dynamic environment. **Key Responsibilities**: - **Customer Assistance**: Provide friendly and knowledgeable assistance to...

Requirements: 1. Applicants with SPM level qualification and above 2. Applicants with fluent proficiency in English (Read, Speak, Type)3. Applicants with proficicy in Bahasa Malaysia (Read, Speak, Type)4. Applicants who can work from Monday-Friday, 9am – 6pm 5. Applicants who can start on 15th of May. 6. Applicants are required to be 25 years and...

Job Description Provide technical support and assistance to end-users, ensuring their issues are addressed and rectified promptly. Troubleshoot and resolve customer's problems within the company's ticketing system, and remote assistance tools. Answer the call and record detailed information about reported incidents or service requests in the company's...

We are seeking a highly organized and motivated individual to join our team as an Indoor Sales Support specialist. This role is instrumental in providing essential support to our sales team and ensuring the smooth operation of our freight forwarding services. **Key Responsibilities**: - **Customer Assistance**: Serve as the primary point of contact for...

**Job Descriptions**: - Compile and organize customer data, feedback, and interactions into structured datasets. - Collaborate with Customer Service Team to ensure timely and satisfactory resolution of customer issues. - Support Customer Service Team with ad-hoc administrative tasks as required from time to time. **Requirements**: - Currently enrolled in...

**Job Objective**: - Support customers, address enquiries and facilitate transactions to cater to customers’ needs (process sales orders) **Core Responsibilities**: - Build relationships with existing customers by understanding their needs and assisting with their queries - Manage customer orders and communicate requirements to internal stakeholders...

We are hiring a talents who is able to facilitate, overseas and directs the customer implementation processes with internal & external stakeholder in Malaysia. Apart from the process, this role executes all implementation projects, including sustainability on quality and performance after customer implementation.Job Responsibility: Focuses on monitoring,...

Job summaryComp Asia is a leading solution provider for certified pre-owned phones and mobile applications in Asia. We collaborate with various organizations across Asia to improve smartphone affordability and reduce e-waste. Join us to grow your career with customized paths, on-the-job training, and a supportive family-like culture.Job seniority:associate...

Job Description To deliver excellent CS and manage the needs of Shopee's customer (through live chats) Liaise with other departments as required to resolve user issues Professionally handle the high volume of inquiries from customer Requirement Able to speak and write in English fluently Job Information Industry Wholesale / Retail /...

1. Responsible for processing all shipment clearance documentation for both import and export and ensuring smooth and timely shipment clearance from customs 2. Arrange for shipment clearance payments 3. Checking the ETA of the shipment, follow up with shipping line and client, obtain the supporting documents for pre-clearance arrangement 5. Monitoring and...

1. Responsible for processing all shipment clearance documentation for both import and export and ensuring smooth and timely shipment clearance from customs 2. Arrange for shipment clearance payments 3. Checking the ETA of the shipment, follow up with shipping line and client, obtain the supporting documents for pre-clearance arrangement 5. Monitoring and...

**Job Descriptions**: - Aid the sales team in order placement and fulfillment, submit inquiries (RFQ) to R&D teams, file customer complaints and claims to Quality Assurance and Finance teams, new part number creation in system and generate product labelling for OE shipments. - Compile sales data and maintain well-organized and current records of sales...

VACANCY POSITION - CUSTOMER SERVICE LOCATION - PULAU INDAH, PORT KLANG SALARY - RM 4000-5000 **Job Description**: To coordinate with shipping dept and forwarding agent when necessary, on the movement of containers and loose cargoes collection including the coordination with production on finish goods availability. To monitor packaging material & finished...

**CUSTOMER SERVICE COORDINATOR (Freight Forwarding)** - **Job Highlight**_ - Career Enhancement - Safe and Friendly Work Environment - **Job Descriptions**_ **Responsibilities**: - Prepare quotation for import, export & entertaining inquiries from customer. - Booking, follow up & shipment coordinator for customers. - Work closely with overseas agents to...