Client Experience Champion

Company Industry: Digital Media - As a Customer Experience Coordinator, where you'll play a vital role in delivering exceptional service and support to our valued clients. - You'll be responsible for managing and executing various tasks to ensure seamless project transmission and client satisfaction. Your duties will include initiating, tracking, and...

Company Industry: Digital Media - As a Customer Experience Coordinator, where you'll play a vital role in delivering exceptional service and support to our valued clients. - You'll be responsible for managing and executing various tasks to ensure seamless project transmission and client satisfaction. Your duties will include initiating, tracking, and...

Key Responsibilities: - Client Relationship Management: - Assist in managing client accounts to ensure client satisfaction and retention. - Serve as the primary point of contact for client inquiries and issues, providing timely and effective solutions. - Develop and maintain strong, long-lasting client relationships. - Support Account Management...

Provide consultation with clients regularly on growing their business using digital marketing - Conduct professional and high-impact presentations to clients - Project manage digital marketing deliverables to ensure quality standards, client expectations and deadlines are met - Build rapport and educate clients on the value of their engagement with the...

Job Responsibilities: - Acting as a first point of contact: dealing with correspondence and phone calls. - To ensure the day-to-day operations of ITS Helpdesk & Customer Services. - To provide customer service to brokers, service information, resolving problems, attend to enquiries. - Routinely examine, monitor for defects / downtimes. - Coordinate with...

Liaise with customers to obtain information and data required for system setup and implementation and support After Sales. - Identify the problem in the obtained information and data. Liaise with clients regarding issues and solutions for them. - Prepare and maintain system documentation in accordance with any new releases and updates. - Compiling and...

**CUSTOMER EXPERIENCE EXECUTIVE (Trading & IT Industry)** **Job Responsibility** - Acting as a first point of contact: dealing with correspondence and phone calls. - To ensure the **day-to-day operations of IT Service Helpdesk & Customer Services.** - To provide **customer service to brokers, **service information, resolving problems, attend to enquiries. -...

**About Us** We are a premier virtual office and coworking facility located in Bangsar South. Our space is designed to cater to the diverse needs of our clients, providing them with top-notch service and a conducive environment for productivity and networking. We are seeking a dynamic, client-focused individual who is passionate about providing exceptional...

Deliver consistent high standards of customer experience through exceptional service, support, and communication. - Exceptional customer service goes above and beyond what the client may expect. It is taking that extra step to ensure you understand their needs and requirements and provide great service by following up and delivering. - As a member of the...

WHY JOIN US? - We practise a vibrant & energetic office culture. - We provide opportunities for career advancement within the company. - Good performance is always rewarded accordingly. JOB RESPONSIBILITIES: - Strategize action plan to achieve target set for Service Provider and product champion - Constantly propose and implement new initiatives for...

Job Description Summary **Job Description**: We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of...

**What you will be doing?** **Your role will likely involve a mix of responsibilities, such as**: - Define the technical vision within your tribe/product team and plan its technical roadmap. - Be an Inspiring role model for your technical team members. Lead by example and influence product/business stakeholders. - Be the champion of engineering excellence...

**Our Client is in Media/Advertising Solutions.** **Employee Relations** - Manage all aspects of HR function for the assigned - Resolve employee relation’s issues and balance employee advocacy withthe well being of the company. - Guidance and advice to managers on grievance, attendance, disciplinary and performance issues. - Promote a positive workplace...

**Our Client is in Media/Advertising Solutions.** **Employee Relations** - Manage all aspects of HR function for the assigned - Resolve employee relation’s issues and balance employee advocacy withthe well being of the company. - Guidance and advice to managers on grievance, attendance, disciplinary and performance issues. - Promote a positive workplace...

Job Description: Are you a dynamic and adaptable individual with a passion for crafting compelling brand narratives? We are seeking a skilled professional to lead our brand strategy and asset management efforts. As a key member of our team, you will be responsible for developing and executing comprehensive brand strategies while ensuring the optimization and...

Job Description: Are you a dynamic and adaptable individual with a passion for crafting compelling brand narratives? We are seeking a skilled professional to lead our brand strategy and asset management efforts. As a key member of our team, you will be responsible for developing and executing comprehensive brand strategies while ensuring the optimization and...

**Role Objectives** - Boosting Sales and Revenue: The Service and Client Relations Executive will be tasked with actively seeking out new sales opportunities within our existing client base, thus driving increased revenue for our Aftersales services. - Dormant Client Reactivation: This role will involve identifying clients who have become dormant or have...

**Job Highlights** - No fieldwork - Learning and development opportunities available - Dynamic work environment with experienced leaders **Responsibilities** - Cold calling and reaching out to potential clients to schedule in-person appointments - Answering incoming calls from prospective clients - "Going the extra mile" to achieve monthly targets for calls...

Managing and growing a portfolio of clients via phone calls only - Handling new and existing client leads on a daily basis - Promoting available products and services to clients - Actively following up on queries and providing assistance to clients in a timely manner - Informing clients of any new products and promotions that the company is offering -...

Our client is Virtual Office/Shared Offices industry and they are looking for Customer Service Specialist. They are located in Bangsar South. **BENEFITS**: - Next to LRT, 5-day week, performance bonus, medical, insurance, training, etc **JOB DESCRIPTION**: - Attend to clients in regard to the office requirements, anything from helping them with printer,...