Customer Experience Specialist

2 weeks ago


Bangsar South, Malaysia RF HR Solutions Sdn Bhd Full time

Company Industry: Digital Media
- As a Customer Experience Coordinator, where you'll play a vital role in delivering exceptional service and support to our valued clients.
- You'll be responsible for managing and executing various tasks to ensure seamless project transmission and client satisfaction. Your duties will include initiating, tracking, and supporting jobs, as well as managing client portfolios to drive revenue growth through effective communication and service delivery.
- Working closely with multiple departments, you'll proactively manage client accounts and contribute to the overall success of our organization
- you'll be instrumental in maintaining high standards of customer experience by providing exceptional service, support, and communication.
- Your role will involve executing traffic duties, managing client contacts, and resolving client issues promptly to ensure continuous client delight.

**Requirements**:

- A least 3-5 years experience in Media/Advertising/Post Production
- Must have English fluency, verbal and written
- Knowledge of Print and/or TV workflows
- A least 3-5 years experience in Media/Advertising/Post Production

**Job Types**: Full-time, Permanent

**Salary**: RM6,000.00 - RM8,000.00 per month

Schedule:

- Day shift
- Early shift
- Evening shift

Application Question(s):

- Are you a citizen of Malaysia?

**Language**:

- Thai (required)



  • Bangsar South, Malaysia ManpowerGroup Full time

    Looking to cement your career in the healthcare sector? Look no further. We are looking for a passionate Customer Experience Specialist who is ready to elevate patient experiences in a fast paced environment. Position Overview: As a Customer Experience Associate, you will be the first point of contact for our valued customers. Your primary responsibility is...


  • Bangsar South, Malaysia Universal Serviced Offices Full time

    **Customer Service Specialist** for VIRTUAL OFFICE / SHARED OFFICES. Job role: **Requirements**: - Previous experience in sales and/or customer service. Min. 2 years. - Excellent face to face and phone communication skills with customers - A fluency in English, both verbal and written - Fluent in Mandarin Chinese - Ability to build and nurture...


  • Bangsar South, Malaysia Agensi Pekerjaan VR Excellent (M) Sdn Bhd Full time

    Job role: **Job Type**: Permanent **Salary**: RM3,000.00 - RM4,800.00 per month **Benefits**: - Health insurance Schedule: - Monday to Friday Supplemental pay types: - Performance bonus Application Question(s): - Do you have at least 2 years of customer service experience in a company selling virtual office spaces or in a hotel? - Are you ok to work...

  • Customer Support

    2 months ago


    Bangsar South, Malaysia Menumiz Sdn Bhd Full time

    **Role**: Customer Support cum Onboarding Specialist **Responsibilities**: - Troubleshoot technical issues and collaborate with the tech team for solutions. - Conduct training sessions on POS system usage. - Assist with data migration onto Menumiz platform. - Keep updated on system enhancements and relay to customers. - Collect and communicate customer...

  • Customer Experience

    6 days ago


    Bangsar South, Malaysia N2N Connect Berhad Full time

    We are hiring a resourceful Internship for customer experience to join our dynamic team at N2N Connect Bhd in Bangsar South, Kuala Lumpur.Responsibilities: Respond promptly and professionally to customer concerns, questions, and feedback. To ensure the daytoday operations of ITS Helpdesk & Customer Services. Collaborate with crossfunctional teams to resolve...


  • Bangsar South, Malaysia Universal Serviced Offices Full time

    Customer Service Specialist for VIRTUAL OFFICE / SHARED OFFICES.Job role:Requirements: Previous experience in sales and/or customer service. Min. 2 years. Excellent face to face and phone communication skills with customers A fluency in English, both verbal and written Fluent in Mandarin Chinese Ability to build and nurture relationships with customers,...


  • Bangsar South, Malaysia RF HR Solutions Sdn Bhd Full time

    Company Industry: Digital Media - As a Customer Experience Coordinator, where you'll play a vital role in delivering exceptional service and support to our valued clients. - You'll be responsible for managing and executing various tasks to ensure seamless project transmission and client satisfaction. Your duties will include initiating, tracking, and...


  • Bangsar South, Malaysia Agensi Pekerjaan VR Excellent (M) Sdn Bhd Full time

    Why join our client? They are a vibrant coworking space empowering individuals and businesses to thrive. As a Customer Service Specialist, you will play a pivotal role in shaping the first impression and fostering a positive and productive environment for their valued clients. You can contribute directly to our client company's success by exceeding client...


  • Bangsar South, Malaysia AP Millennium Consultants Full time

    Location: Office is based at Kerinchi Industry: Telecommunications Working hours: Earliest shift starts at 8am, last shift ends at 10pm Working days: 5 days, 2 days off **Salary**: RM2500 + OT Employment Status: 6 contract Requirement: Minimum SPM holder - Pass in BM, English, Maths, Sejarah Good spoken English Able to work shift hours Malaysian citizens...


  • Bangsar South, Malaysia APVR Excellent (M) Sdn Bhd Full time

    Our client is Virtual Office/Shared Offices industry and they are looking for Customer Service Specialist. They are located in Bangsar South. **BENEFITS**: - Next to LRT, 5-day week, performance bonus, medical, insurance, training, etc **JOB DESCRIPTION**: - Attend to clients in regard to the office requirements, anything from helping them with printer,...


  • Bangsar South, Malaysia APVR Excellent (M) Sdn Bhd Full time

    Our client is Virtual Office/Shared Offices industry and they are looking for Customer Service Specialist. They are located in Bangsar South. **BENEFITS**: - Next to LRT, 5-day week, performance bonus, medical, insurance, training, etc **JOB DESCRIPTION**: - Attend to clients in regard to the office requirements, anything from helping them with printer,...


  • Bangsar South, Malaysia APVR Excellent (M) Sdn Bhd Full time

    Our client is Virtual Office/Shared Offices industry and they are looking for Customer Service Specialist. They are located in Bangsar South. **BENEFITS**: - Next to LRT, 5-day week, performance bonus, medical, insurance, training, etc **JOB DESCRIPTION**: - Attend to clients in regard to the office requirements, anything from helping them with printer,...


  • Bangsar South, Malaysia N2N Connect Berhad Full time

    Job Responsibilities: - Acting as a first point of contact: dealing with correspondence and phone calls. - To ensure the day-to-day operations of ITS Helpdesk & Customer Services. - To provide customer service to brokers, service information, resolving problems, attend to enquiries. - Routinely examine, monitor for defects / downtimes. - Coordinate with...


  • Bangsar South, Malaysia Brandt International Sdn Bhd Full time

    Customer Backend Support Specialist - Non voice Intake Date: 26 March 2024 Position: CustomerSupport Specialist - Backend Office: Bangsar South, KL Salary range: RM 2200 - RM 2400 (Based on total related working experience) Working hours: 10 AM - 7 PM Working days: 5 days (Monday - Friday) **Job Requirement**: - Hold a Diploma/Advanced Diploma,...


  • Bangsar South, Malaysia Brandt International Sdn Bhd Full time

    Customer Backend Support Specialist - Non voice Intake Date: 26 March 2024 Position: CustomerSupport Specialist - Backend Office: Bangsar South, KL Salary range: RM 2200 - RM 2400 (Based on total related working experience) Working hours: 10 AM - 7 PM Working days: 5 days (Monday - Friday) **Job Requirement**: - Hold a Diploma/Advanced Diploma,...

  • Customer Experience

    3 weeks ago


    Bangsar South, Malaysia N2N Connect Berhad Full time

    We are hiring a resourceful Internship for customer experience to join our dynamic team at N2N Connect Bhd in Bangsar South, Kuala Lumpur. **Responsibilities**: - Respond promptly and professionally to customer concerns, questions, and feedback. - To ensure the day-to-day operations of ITS Helpdesk & Customer Services. - Collaborate with cross-functional...


  • Bangsar, Malaysia ManpowerGroup Full time

    Key Responsibilities: Appointments: Manage appointment schedules and coordinate diagnostic tests. Walk-In Management: Ensure walk-in customers receive efficient and quality service. Problem Resolution: Address customer concerns professionally and courteously. Ensuring customer issues are handled efficiently, escalating when needed. Medical Logistics: Process...


  • Bangsar South, Malaysia Life Care Diagnostic Medical Centre Sdn Bhd Full time

    **Responsibilities** - Duties include accurately processing customer service requests, resolving service issue and sales requests, profiling customers to identify their needs and new sales. - Provide customers with excellent service, including greeting customer, smiling, using their name and building a rapport with customers that generate customer loyalty. -...


  • Bangsar South, Malaysia Agensi Pekerjaan VR Excellent (M) Sdn Bhd Full time

    **Why join our client?** - They are a vibrant coworking space empowering individuals and businesses to thrive. - As a Customer Service Specialist, you will play a pivotal role in shaping the first impression and fostering a positive and productive environment for their valued clients. - You can contribute directly to our client company's success by exceeding...


  • Bangsar South, Malaysia N2N Connect Berhad Full time

    **CUSTOMER EXPERIENCE EXECUTIVE (Trading & IT Industry)** **Job Responsibility** - Acting as a first point of contact: dealing with correspondence and phone calls. - To ensure the **day-to-day operations of IT Service Helpdesk & Customer Services.** - To provide **customer service to brokers, **service information, resolving problems, attend to enquiries. -...