Customer Experience Specialist

**Customer Service Specialist** for VIRTUAL OFFICE / SHARED OFFICES. Job role: **Requirements**: - Previous experience in sales and/or customer service. Min. 2 years. - Excellent face to face and phone communication skills with customers - A fluency in English, both verbal and written - Fluent in Mandarin Chinese - Ability to build and nurture...

Job role: **Job Type**: Permanent **Salary**: RM3,000.00 - RM4,800.00 per month **Benefits**: - Health insurance Schedule: - Monday to Friday Supplemental pay types: - Performance bonus Application Question(s): - Do you have at least 2 years of customer service experience in a company selling virtual office spaces or in a hotel? - Are you ok to work...

Company Industry: Digital Media - As a Customer Experience Coordinator, where you'll play a vital role in delivering exceptional service and support to our valued clients. - You'll be responsible for managing and executing various tasks to ensure seamless project transmission and client satisfaction. Your duties will include initiating, tracking, and...

**Role**: Customer Support cum Onboarding Specialist **Responsibilities**: - Troubleshoot technical issues and collaborate with the tech team for solutions. - Conduct training sessions on POS system usage. - Assist with data migration onto Menumiz platform. - Keep updated on system enhancements and relay to customers. - Collect and communicate customer...

We are hiring a resourceful Internship for customer experience to join our dynamic team at N2N Connect Bhd in Bangsar South, Kuala Lumpur. **Responsibilities**: - Respond promptly and professionally to customer concerns, questions, and feedback. - To ensure the day-to-day operations of ITS Helpdesk & Customer Services. - Collaborate with cross-functional...

Job Responsibilities: - Acting as a first point of contact: dealing with correspondence and phone calls. - To ensure the day-to-day operations of ITS Helpdesk & Customer Services. - To provide customer service to brokers, service information, resolving problems, attend to enquiries. - Routinely examine, monitor for defects / downtimes. - Coordinate with...

**CUSTOMER EXPERIENCE EXECUTIVE (Trading & IT Industry)** **Job Responsibility** - Acting as a first point of contact: dealing with correspondence and phone calls. - To ensure the **day-to-day operations of IT Service Helpdesk & Customer Services.** - To provide **customer service to brokers, **service information, resolving problems, attend to enquiries. -...

Location: Office is based at Kerinchi Industry: Telecommunications Working hours: Earliest shift starts at 8am, last shift ends at 10pm Working days: 5 days, 2 days off **Salary**: RM2500 + OT Employment Status: 6 contract Requirement: Minimum SPM holder - Pass in BM, English, Maths, Sejarah Good spoken English Able to work shift hours Malaysian citizens...

Our client is Virtual Office/Shared Offices industry and they are looking for Customer Service Specialist. They are located in Bangsar South. **BENEFITS**: - Next to LRT, 5-day week, performance bonus, medical, insurance, training, etc **JOB DESCRIPTION**: - Attend to clients in regard to the office requirements, anything from helping them with printer,...

Our client is Virtual Office/Shared Offices industry and they are looking for Customer Service Specialist. They are located in Bangsar South. **BENEFITS**: - Next to LRT, 5-day week, performance bonus, medical, insurance, training, etc **JOB DESCRIPTION**: - Attend to clients in regard to the office requirements, anything from helping them with printer,...

Salary Range : RM2,000 - RM2,500 - Location : Bangsar South, Kuala Lumpur - Working Days : 5 Working Days - Working Time : 8am - 8pm ( 8 working hours ) **Job Scope**: - Resolve product or service problem by customer's complaint, explaining the best solution to solve the problem - Handle customers renewal and operations administrative duties - Follow...

Responsible to ensure customer’s satisfaction in form of courteous and prompt service and update customers with accurate information. - Ensure diligent follow up and fulfill promises made to customers. - Establish and maintain good relationships with customers, build better customer experience - Adhere strictly to the contact center standards operating...

**Job Details**: - Position Title: Customer Service Associate - Salary Range: RM2,000 - RM2,500 (Base on experience) - Working Time: Monday - Friday, 9am - 6pm - Location: Bangsar South (Near Kerinchi LRT Station) **Job Description**: - Handle inbounds call. - Provide effective solution for customer disputes issue. - Follow up and respond back to user on...

**Job Details**: - Position Title : Customer Service Associate - Salary Range : RM2,000 - RM2,500 (Base on experience) + RM250 Attendance Allowance - Working Day : Monday - Friday - Working Time : 9am - 6pm - Location : Bangsar South (Near Kerinchi LRT Station) **Job Description**: - Handle inbounds call. - Provide effective solution for customer disputes...

**Roles and Responsibilities** - Develop strong rapport and relationships with new and existing customers. - Attend customer enquiry and provide detailed information about company products to customers. - Prepare sales quotations. - Process and manage customers’ orders in compliance with the order fulfilment process. - Arrange booking / delivery...

1.Customer Service Associate to handle general inquiries of customers over phone calls and live chats 2.Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller 3.Maintains customer records by updating account information ■MUST TO HAVE: Both native Japanese & non-natives are...

To ensure high safety and ethical practice standards. - To ensure high standard operating protocol is adhere to. - Provide administrative and management support. - Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries, resolve customer complaints and provide information on procedures or policies. - Directs...

1.Customer Service Associate to handle general inquiries of customers over phone calls and live chats 2.Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller 3.Maintains customer records by updating account information ■MUST TO HAVE: Both native Japanese & non-natives are...

Description: - In this role, you'll get to provide exceptional customer service to restaurant owners and managers by responding to inquiries related to card reader issues, online ordering set up and much more. - You will also navigate processes to properly escalate and coordinate customer responses according to company values. - You not only will give away...

Client Company: US MNC nutrition provider Location: Bangsar South (reachable by LRT) **Benefits: Hybrid working arrangement, 13 months salary, performance bonus, examination leave, employee purchase scheme** Requirements: At least 1 year experience in customer service **Job Types**: Full-time, Permanent Pay: RM3,800.00 - RM4,300.00 per month Application...