Customer Experience

We are hiring a resourceful Internship for customer experience to join our dynamic team at N2N Connect Bhd in Bangsar South, Kuala Lumpur.Responsibilities: Respond promptly and professionally to customer concerns, questions, and feedback. To ensure the daytoday operations of ITS Helpdesk & Customer Services. Collaborate with crossfunctional teams to resolve...

Job Responsibilities: - Acting as a first point of contact: dealing with correspondence and phone calls. - To ensure the day-to-day operations of ITS Helpdesk & Customer Services. - To provide customer service to brokers, service information, resolving problems, attend to enquiries. - Routinely examine, monitor for defects / downtimes. - Coordinate with...

**CUSTOMER EXPERIENCE EXECUTIVE (Trading & IT Industry)** **Job Responsibility** - Acting as a first point of contact: dealing with correspondence and phone calls. - To ensure the **day-to-day operations of IT Service Helpdesk & Customer Services.** - To provide **customer service to brokers, **service information, resolving problems, attend to enquiries. -...

Company Industry: Digital Media - As a Customer Experience Coordinator, where you'll play a vital role in delivering exceptional service and support to our valued clients. - You'll be responsible for managing and executing various tasks to ensure seamless project transmission and client satisfaction. Your duties will include initiating, tracking, and...

Company Industry: Digital Media - As a Customer Experience Coordinator, where you'll play a vital role in delivering exceptional service and support to our valued clients. - You'll be responsible for managing and executing various tasks to ensure seamless project transmission and client satisfaction. Your duties will include initiating, tracking, and...

Looking to cement your career in the healthcare sector? Look no further. We are looking for a passionate Customer Experience Specialist who is ready to elevate patient experiences in a fast paced environment. Position Overview: As a Customer Experience Associate, you will be the first point of contact for our valued customers. Your primary responsibility is...

Key Responsibilities: Appointments: Manage appointment schedules and coordinate diagnostic tests. Walk-In Management: Ensure walk-in customers receive efficient and quality service. Problem Resolution: Address customer concerns professionally and courteously. Ensuring customer issues are handled efficiently, escalating when needed. Medical Logistics: Process...

Job Description SummaryJob Description:We are the makers of possibleBD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech...

About the opportunity - Ensure a strong communication plan with our portfolio of vendors to strengthen relationships and improve their performance on the platform - Manage and resolve vendor-related inquiries, issues, and escalations - Analyze vendor performance data and develop strategic plans to boost the team's performance - Ability to work with different...

**Company Description** "**To be the most loved everyday food and groceries destination!**" - that’s our mission at foodpanda.foodpanda (small 'f') is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in...

Key Responsibilities: - Appointments: Manage appointment schedules and coordinate diagnostic tests. - Walk-In Management: Ensure walk-in customers receive efficient and quality service. - Problem Resolution: Address customer concerns professionally and courteously. Ensuring customer issues are handled efficiently, escalating when needed. - Medical...

Job SummaryTo attend to inbound calls - inquiries, problems, and complaints from customers to resolve issues, providing excellent contact resolution, and performing outbound calls when necessary.Responsibilities: An inbound customer service agent plays a significant role in building a brand's reputation. Primarily handle inquiries from both sellers and...

JOB DESCRIPTION (Duties and Responsibilities / Key Result Areas): Perform ticketing logging and escalations to the correct person in charge. Perform ticket(s) monitoring and follow up on any pending issues. Perform any defined daily checklist/tasks being assigned. Conducting training to users/suppliers from time to time. To carry out other duties which...

**Customer Service Specialist** for VIRTUAL OFFICE / SHARED OFFICES. Job role: **Requirements**: - Previous experience in sales and/or customer service. Min. 2 years. - Excellent face to face and phone communication skills with customers - A fluency in English, both verbal and written - Fluent in Mandarin Chinese - Ability to build and nurture...

**Roles and Responsibilities** - Develop strong rapport and relationships with new and existing customers. - Attend customer enquiry and provide detailed information about company products to customers. - Prepare sales quotations. - Process and manage customers’ orders in compliance with the order fulfilment process. - Arrange booking / delivery...

**Roles and Responsibilities** - Develop strong rapport and relationships with new and existing customers. - Attend customer enquiry and provide detailed information about company products to customers. - Prepare sales quotations. - Process and manage customers’ orders in compliance with the order fulfilment process. - Arrange booking / delivery...

Customer Service AssociateLocation : Bangsar SOuthWorking days : 5 days -8.30am-5.30pmNature of business: Established Credit Reporting AgencyExecute programs to identify and nurture customer advocacy.Leverage customer feedback and testimonials to drive business growth and brand loyalty.Lead efforts to minimize churn and maximize customer retention and...

Job Description: **Requirements**: - Previous experience in sales and/or customer service - Excellent face to face and phone communication skills with customers - Fluent in Chinese - Ability to build and nurture relationships with customers, clients, and agents - The ability to manage a diverse range of tasks - A fluency in English, both verbal and...

Responsible to ensure customer’s satisfaction in form of courteous and prompt service and update customers with accurate information. - Ensure diligent follow up and fulfill promises made to customers. - Establish and maintain good relationships with customers, build better customer experience - Adhere strictly to the contact center standards operating...

Responsible to ensure customer’s satisfaction in form of courteous and prompt service and update customers with accurate information. - Ensure diligent follow up and fulfill promises made to customers. - Establish and maintain good relationships with customers, build better customer experience - Adhere strictly to the contact center standards operating...