Customer Service Specialist

_**Looking for a career in the Banking Industry? Our Client is an International Bank looking to hire customer service advisors to support their global operations.**_ - Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. - Play a supporting role in educating our customers around products and...

_**Job description**_ **Customer Service Representative** LOW YAT, BUKIT BINTANG,KL **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **Requirement**: - Minimum SPM - Speak Malay and English Willing to learn & start from below - Availability to work shift hours, including weekends...

**Job description** **Customer Service** **Lowyatt, Bukit Bintang, KL** **Responsibilities**. - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **Requirement** - Minimum SPM - Speak Malay and English - Willing to learn & start from below - Availability to work shift hours, including weekends and...

**Job Summary** - Responsible for providing exceptional customer support and assistance to merchants in an online environment - This role involves addressing merchant and supplier inquiries, resolving complaints, and ensuring a positive experience for involved parties. **Responsibilities** - Issue Resolution: Investigate and resolve customer complaints and...

**Job Detail** Customer Service Officer Location : Bukit Jalil, Kuala Lumpur Salary : RM3,000/month Working Hours : 9am to 6.30pm (WFO) OR 1pm to 10.30pm (WFH), Monday to Fridays on **rotational shifts** - Assist customers in troubleshooting hardware and software issues - Report to managers and liaise with teams from Singapore and the Philippines for daily...

**Responsibilities**: - Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary - Sign up customers for I-Banking - Route calls through IVR where applicable - Maintain contact records to reflect current information - Requests and complaints Turn around - Promote cross sell of all banking products -...

**Responsibilities**: - Provide good customer services and maintain good rapport with customers. - Attend to their inquiries and resolve any issues. - Deliver fast response and consistent service. - Initiative driven in completing tasks on time. **Requirements**: - Excellent communication skills, as well as proper grammar in English. - Customer Service or...

**Requirements**: - Possess good verbal and written communication skills. - Minimum 1 year customer service experience preferred. - Customer orientation and ability to adapt/respond to different types of characters. - Ability to remain professional and courteous with customers at all times. - Basic computer knowledge and familiar with social medias...

**Responsibilities**: - Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary - Sign up customers for I-Banking - Route calls through IVR where applicable - Maintain contact records to reflect current information - Requests and complaints Turn around - Promote cross sell of all banking products -...

Job descriptions: - Assist clients in fulfilment of their transaction or servicing requests via the telephone - Achieve first call resolution in all client interactions, where possible - Promote the use of automated channels and its benefits to clients - Leverage on continuous improvement journey by proposing & giving suggestions /recommendations on...

Job descriptions: - Assist clients in fulfilment of their transaction or servicing requests via the telephone - Achieve first call resolution in all client interactions, where possible - Promote the use of automated channels and its benefits to clients - Leverage on continuous improvement journey by proposing & giving suggestions /recommendations on...

**Job Summary**: We're looking for customer agent to work with a leading International Bank Industry. The customer service agent is responsible for providing value-added service and administrative support through phone in a timely, accurate, and efficient manner for assigned sales divisions or external customers. **Location**: Bukit Jalil **Your...

**Job Summary** - The Customer Service Leader plays a crucial role in overseeing and managing the customer service department within an organization. - This position requires strong leadership skills, a customer-centric mindset, and the ability to develop and implement strategies to enhance the overall customer experience. - The Customer Service Leader is...

**Description**: - We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics different customer expectations while providing a WOW outcome to them. This passionate experienced individual will help us drive up customer satisfaction by going far beyond,...

We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics different customer expectations while providing a WOW outcome to them. This passionate experienced individual will help us drive up customer satisfaction by going far beyond, delivering the...

**Responsibilities**: - Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary - Sign up customers for I-Banking - Route calls through IVR where applicable - Maintain contact records to reflect current information - Requests and complaints Turn around - Promote cross sell of all banking products -...

**Responsibilities**: - Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary - Sign up customers for I-Banking - Route calls through IVR where applicable - Maintain contact records to reflect current information - Requests and complaints Turn around - Promote cross sell of all banking products -...

Manage customer inquiries feedback and complaints from all countries on a daily basis. - Provide guidance and standard responses to the team to ensure customer satisfaction. - Lead and oversee the department's CRM project for customer satisfaction acquisition and retention programs. - Develop strategies to increase membership retention rates for all...

**Key Responsibilities**: - Greeting patients and visitors, and ensuring they are registered and checked in. - Answering and directing phone calls, scheduling appointments, and managing the appointment system. - Scheduling, re-scheduling, or canceling appointments as needed. - Scheduling follow-up appointments and providing message reminders. - Assisting...

**Job Title**: Customer Service Logistics Specialist** **Job Type**: Full Time** **Work Mode**: On-site** **Location**: Penang, Malaysia** **Minimum Qualification**: Bachelor's degree** **Years of Working Experience**: 1-3 years** **Salary Range**: RM 2500 to RM 3500** **Key Responsibilities**: - Provide excellent customer service support through...