SOC / Noc Internship / Soc/noc 實習

5 months ago


Petaling Jaya, Malaysia LifeTech Group Full time

**網路營運中心 (NOC) 分析師 - 實習**
- 主動監控並排除故障:
- 系統操作
- 系統問題
- 網路中斷
- 軟體問題
- 響應網路工具的警報和警報
- 透過電話/電子郵件/WhatsApp 回覆客戶和內部員工提交的事件
- 建立並報告活動和事件的票證
- 對所有事件、中斷和性能警報提供及時響應 - ISP
- 通知客戶和第三方服務提供者問題、中斷和補救狀態
- 根據客戶業務要求、組織政策和營運影響來識別、確定事件並確定事件的優先級
- 確定事件的嚴重性並對其進行分類,並根據情況立即採取措施恢復服務或酌情升級
- 執行基本系統測試和操作任務 - 1 級和 1.5 級
- 執行特定程序以主動檢查應用程式/網路設備的健康狀況和福利
- 收集事件歷史記錄並保存以供以後使用
- 根據客戶/ISP 請求執行並產生分析報告
- 為與客戶舉行的營運審查會議產生每月報告
- 在具有高正常運作時間要求的 24 x 7 環境營運環境中為技術團隊提供支援。
- 與內部和外部技術和服務團隊合作創建和/或更新知識庫文章

**安全營運中心 (SOC) 分析師 - 實習**
- 以 24x7 模式對安全性日誌事件進行主動監控。 (Splunk、SIEM、TrendMicro(EDR/IPS/等)及其他第 3 方軟體)
- 將經過驗證和確認的事件回報給指定的事件回應團隊。
- 通知客戶有關事件和所需的緩解工作。
- 微調 SIEM 規則,以減少誤報並消除誤報/對先前未知的硬體和軟體漏洞的分析和回應。
- 收集全球威脅情報和內部威脅,然後根據分析和建議採取行動。
- 根據新趨勢、威脅、新興活動、惡意攻擊、駭客組織提供建議和威脅情報。
- 主動研究和監控安全訊息,以識別可能影響組織的潛在威脅。
- 制定並向組織分發有關所需糾正措施的資訊和警報。
- 協助 1 級或 2 級進行每月和臨時報告 - 負責完成統計和狀態報告,並提供快速、及時的回應。
- 在具有高正常運作時間要求的 24 x 7 環境營運環境中為技術團隊提供支援。


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