Workshop Manager

4 weeks ago


Shah Alam, Malaysia ST AutoWorks Sdn Bhd Full time

**Responsibilities**:
**Supervision and Leadership**:

- Lead and guide a team of auto repair technicians.
- Provide hands-on support and technical guidance when needed.
- Conduct regular team meetings to discuss goals, priorities, and address concerns.

**Operational Management**:

- Oversee the scheduling and coordination of repair jobs to optimize workflow.
- Ensure timely completion of repairs while maintaining high-quality standards.
- Monitor inventory levels and coordinate with the procurement team for timely restocking of parts.

**Quality Assurance**:

- Conduct thorough inspections of completed repairs to ensure they meet safety and quality standards.
- Implement and enforce company policies and procedures related to repair processes.
- Address any issues or deviations from quality standards promptly.

**Customer Service**:

- Interact with customers to understand their concerns and provide detailed explanations of necessary repairs.
- Resolve customer complaints or issues related to repair services.

**Training and Development**:

- Identify training needs for the team and coordinate training sessions as necessary.
- Stay updated on industry trends and technologies, sharing knowledge with the team.

**Requirements**:
**Technical Skills**:

- In-depth knowledge of automotive systems, diagnostics, and repair procedures.
- Proficiency in using diagnostic equipment and tools

**Leadership Abilities**:

- Strong leadership and decision-making skills.
- Ability to motivate and manage a diverse team of technicians.

**Communication Skills**:

- Excellent verbal and written communication skills.
- Customer-focused approach with the ability to explain complex technical concepts in an understandable manner.

**Organizational Skills**:

- Effective organizational and time-management abilities.
- Ability to prioritize tasks in a fast-paced environment.

**Salary**: RM3,000.00 - RM6,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday
- Weekend jobs

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

**Experience**:

- automotive repair: 8 years (required)

Ability to Commute:

- Shah Alam (required)

Expected Start Date: 03/01/2024


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