Restaurant Manager
19 hours ago
**Industry **F&B (Non halal)
**Location **Multiple Locations( Klang Valley)
**Key Responsibilities/Accountabilities**
- According to the company's business objectives and the characteristics & requirements of each restaurant, actively involved in promotion planning, assist in development of promotion planning strategies.
- To conduct “cyorei (朝礼 )” within 10 min (team spirit, team alignment, area of improvement, tidiness checking, latest promotion, new launching).
- Responsible for restaurant's sales targets & operations(headcount fulfilment, training, inventory fulfilment, daily routine, SOP management) to achieve sales target.
- Execute promotion plans (festive, opening, new menu, special menu, new arrival, etc) that had been approved by the MD office.
- Conduct regular checking, audit, report to operation manager through frequent walkthrough for the restaurant’s daily operation, operate smoothly
(inventory fulfilment,customer satisfaction, food safety, hygiene, tidiness, atmosphere).
- Conduct necessary training to the floor team to ensure the restaurant’s daily operation
- Participate in training, meeting & any important in house activities according to the company’s yearly calendar which is approved by the MD office.
- Lead the teams (kitchen & floor) to operate the restaurant according the SOP
- Plan monthly working schedule (OT, leave, unpaid leave, off day, discipline).
- Responsible for daily restaurant floor plan management such as team positioning(cashier, front(前锋),middle(中锋),backliner (后卫), kitchen).
- Report business performance before daily 11pm (daily sales, inventory, necessary KPI)
- Regularly analyse the production and operation situation, improve the operation process, accurately control the costing, and continuously improve quality of the production & service.
- Coordinate the work & maintain a relationship between Kitchen & Service departments. Based on the team's ability and technical expertise, determine the staffing and work transfer of each position.
- To ensure all equipment in the restaurant is properly maintained and in working order.
- Actively solicit opinions from customers on food quality, presentation and service level and take effective improvement to deal with customers complaints.
- Complete other tasks assigned by the superior and sign various reports on work.
**Requirements**:
- 3 years of experience in managing a restaurant outlet or a similar food service establishment
- Knowledge of food and beverage operations, inventory management, and financial analysis is beneficial.
- Excellent communication and interpersonal skills to interact with staff, customers, and vendors effectively.
- Strong leadership abilities to oversee and motivate a team of employees, ensuring smooth operations and maintaining high standards of service.
**Salary**: RM5,000.00 - RM7,000.00 per month
**Benefits**:
- Professional development
Schedule:
- Rotational shift
- Weekend jobs
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Experience**:
- Restaurant management: 3 years (preferred)
**Language**:
- Mandarin (required)
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