Customer Service Supervisor

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

**Position**: Customer Service Associate **Salary**: RM1,800.00 - RM2,100 per month **These are the benefits in your career with us**: - Fun and exciting working environment - Lucrative remuneration package - EPF, SOCSO, and Medical coverage - Strategic location (walking distance to all major public transportation modes) - Professional training & training...

**Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. - Provide accurate, valid and complete information by using the right method or tools. - Follow communication procedures, guidelines and policies -...

**Customer Service Representative** **Samsung Authorized Service Center (One Mobile Care SDN BHD)** **The Garden Mall, Mid Valley City, KL** **Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. -...

**Your Roles include**: - Attending to incoming calls promptly, courteously in a competent and professional manner. - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem;...

Statements in this Job Description are intended to reflect, in general, the duties and responsibilities of the position, but they are not to be interpreted as totally inclusive. Cigna is an equal opportunity employer. POSITION : Customer Service Supervisor REPORTING TO : Customer Service Senior Supervisor 1. JOB PURPOSE Manages the daily activities of a...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

Office- Full-time- Senior- Now we're looking for a Customer Service Supervisor based in our office in Kuala Lumpur.- If you are people-oriented as much as we are and ready to improve the quality of our customer service even more, we're waiting for your CV!**Responsibilities**: **What you will do**: - Handling incoming calls - Outgoing calls - Helping and...

**Service Supervisor** **Tuktuk Catering** **Responsibilities**: The **Service Supervisor** oversees all aspects of a banquet or event, including set-up, food presentation, serving, and clean up while focusing on detail and quality presentation and customer service. **Service supervisors** are also responsible for training and coaching of the banquet...

JOB REQUIREMENT - Working experience and knowledge as a customer service. - STPM / Diploma and above. - Retiree are welcomed - Talk active - Can Start Immediately JOB RESPONSIBILITIES - Maintain excellent relationships with customers - Promote our mobile apps - Develops service procedures, policies and standards - Set a clear mission and deplay strategies...

Job Responsibilities: - Assist on uploading item/product on Marketplace - Handle customers enquiries, requests - Undertake any other duties as-and-when assigned by the Management **REQUIREMENTS**: - Must possess minimum SPM - Experience in customer service roles is desirable. - Past working experience in contact/call center are encouraged to apply -...

* To carry out Customer Service Supervisor duties. - Handling Customer Service department related to customer needed. Retail fashion, accessories & leather goods. Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

**Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and...

**Role**:Customer Care Officer **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service Customer Care customer support 3 Deliver a consistent high level of customer service. 4 Ensure correct representation of the...

**YOUR TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMER** Would you like to become part of the world's most international company? A company that pioneered express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And...

Main duties and responsibilities - Keeping records of customer interactions and contacts - Researching required information using available resources - Communication and coordination with all team members, internal departments and local offices - Following-up on customer inquiries not immediately resolved - Identifying and escalating priority issues -...

**Key Responsibilities**: - Provide accurate information to resolve issues that arise. - Execute timely reports and analysis on Contact Center (CC) Operations. - Adhere to Quality Assurance standards. - Follow the duty roster set by the Supervisor. - Attend regular customer service training, telephone etiquettes, and briefings. - Assist in the preparation...

Have good communication skills, have good and meticulous work habits, and strive for excellence in work - Able to answer customers in time and accurately according to the knowledge base, solve customer problems, provide customers with standard services, actively promote the company's products, and prompt customers to use the company's products - Able to...