Japanese Customer Service

**Role**:Asst. Mgr/Mgr -(NonTechnical) **Timings**:Flexible (Permanent) **Industry**:BPO / ITES **Work Mode**:Work from office **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Process**:Voice Key Skills: Communication Japanese language BPO Voice Process BPO Skills - We are #hiring for a leading BPO in KL and Petaling Jaya...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Japanese language International Call Centre Japenese Customer Care International BPO customer support International voice Process...

Position: Customer Service Representative (Japanese Speaker) Location: Menara Bangkok Bank, Jalan Ampang, Kuala Lumpur, Malaysia Training provided 5 working days (Monday to Friday) Key responsibilities - Attend incoming calls and respond to customer’s queries and requests in a courteous and professional manner, provide appropriate solutions and...

**Role**:Customer Service Executive **Timings**:Night Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Call Center Customer Service Japanese language International Call Centre inbound calls Call Centre skills Customer Care BPO Call center Call centre voice...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service Japanese language Japenese Customer Care customer support - Exciting Opportunity for Japanese Speakers in Malaysia! Join our...

Job Title: Japanese Speaking Customer Service Representative Job Summary: Key Responsibilities: - Actively listen to customers, understand their concerns, and provide clear and accurate information to resolve issues effectively - Follow standard operating procedures and troubleshoot basic technical problems related to products or services - Maintain...

Position**:Customer Service - Japanese Speaker** Salary**:RM 6,000 - RM10,000** Working hours**:8 hour shift, 24/7 rotational (Mon-Sun)** Location**:Kuala Lumpur / Selangor** 1. Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller 2. Maintains customer records by updating...

**Role: Customer Service Representative (Reservation)** - Language: Japanese - Start Date: 5th July & 6th Sep - Location: Kuala Lumpur - Salary: RM 6000 to RM 7000 - Language Allowance: RM 1500 - KPI Bonus: Up to 16% - Education: Fresh Graduates welcome - Experience: Preferred, not mandatory - Shift: 07:00am to 10:30 pm (Shift based) - Assist customers with...

Key Responsibilities: - Ensure service meets contractual KPIs for customers. - Handle inquiries and complaints through voice and non-voice channels. - Utilize decision-support tools for non-standard/unstructured issues. - Understand Japanese language, culture, and local nuances. - Listen attentively to customer needs, show empathy, and build rapport. -...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Japanese language - **Professional Career Opportunity**: Are you a native Japanese speaker with proficiency in B2-level English? We...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Flexible Japanese language customer support Native speaker - A leading BPO is looking for **Customer Service Representatives - Native Japanese** to...

Maintains customer records by updating account information. - Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller - Upsell & Cross selling skills in the hospitality business - Exemplary sales skills and customer oriented approach - Ability to present, persuade and communicate...

**Role**: Customer Account Specialist (Japanese Speaking) **Tasks and Responsibilities**: - Order Entry - 3 Business Units + Business Segments and / or Countries designated - Regional Scope (APAC). - Efficiently process Order Entry creation (SAP Open Text or SAP VA01). - all order types & customers: Standard orders; Sample Orders; EDI; Export;...

**Job Description**: **Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Flexible Japanese language customer support Native speaker - A leading BPO is looking for **Customer Service Representatives -...

We are looking for a dedicated and fluent Japanese speaker to join our Customer Service team. As a Customer Service Representative, you will be the first point of contact for our Japanese-speaking customers, assisting them with inquiries, providing product information, resolving issues, and ensuring a positive customer experience. If you are passionate about...

To analyse, create and resolve tickets (if applicable). - To troubleshoot and guide customers according to solution process and knowledge base to solve incidents and service requests. - Identified and escalated priority issues per client specifications. - Displayed courtesy and strong interpersonal skills with all customer interactions. - Ensure high levels...

**Executive Customer Service (English and Japanese Language Support)** **The Responsibilities of the Role**: - Guarantees an unparalleled Customer Service experience and preserves the image of the company. - Ability to present, persuade and communicate effectively with given job tasks. - Ensure the customers' questions were fully understood and solved. -...

Job Title: Japanese Speaker - Customer Service (Special Project) Location: Kuala Lumpur Sentral, Malaysia. **Salary**: RM12,000 Language: Japanese + Eng (B2) Joining date: ASAP or with Notice period 1. Experience in emergency response or high-stress emergency communication center environments 2. Ability to clearly communicate with customers in a timely...

**仕事内容**: **Responsibilities**: - customer support position in E-commerce project - answer and support customers inquirers via calls - provides customer service support and resolution of - routine problems regarding client's product or services. **Requirements**: - able to work rotational shift - JLPT N1 (or N2) - good communication skill with...

**Responsibilities**: - customer support position in Travel project - answer and support customers inquirers via calls - provides customer service support and resolution of routine problems regarding client's product or services. **Requirements**: - able to work rotational shift - JLPT N1 (or N2) - good communication skill with Japanese customers -...